Associate Director, Client Electronic Strategic Solutions | London, UK

Associate Director, Client Electronic Strategic Solutions

Associate Director, Client Electronic Strategic Solutions

Standard Chartered London, United Kingdom

Associate Director, Client Electronic Strategic Solutions

Standard Chartered London, United Kingdom

Associate Director, Client Electronic Strategic Solutions

Job Summary
As a member of the Client Electronic Strategic Solutions Team, you will engage with clients to understand their needs and develop solutions that secure revenue through digital channels. You will implement a global strategy for Financial Institutions (FI) and Corporate clients across Financial Markets (FM) products, aiming to digitize client flows. Key responsibilities include selling liquidity, promoting SC Markets, cross-selling the firm\’s expertise, and enhancing operational efficiencies. This role requires a strategic mindset, strong client engagement skills, and the ability to drive digital transformation in the financial markets sector.
Key Responsibilities
• Contribute to the overall eCommerce Sales business agenda to expand electronic distribution, grow volumes and accelerate digitisation across all client segments wherever possible.
• Contribute to the design of and support the delivery of a client-focused electronic distribution solution across flow asset classes such as FX, FXO, Rates, Credit and Commodities across all client segments.
• Knowledge of and experience in dealing with clients on their electronic flows, has a client-focused approached to Sales, anticipates, and satisfies client requirements.
• Strong knowledge of electronic trading marketplace with particular focus on FX Cash, FX Forward/ Swaps & FXO on single dealer proprietary channels such as SC Markets, SCALE, APIs and multi dealer platforms/ ECNs
• Good understanding of the core issues relevant to the electronic flow businesses, able to discuss market structure and practical issues relating to proprietary and multi dealer platforms, API feeds, STP as well as topical issues such as mandatory clearing, margin and regulatory reform
• Represent Sales to lead discussions with Trading and Product owners to design the right electronic product/ solution to enable connectivity with clients
• Awareness of market developments and business environment which our clients and the Bank operate
• Deep experience with handling client tier setups in S2BX
• Client Analytics – Collaborate with the FMIU and Product teams to design and deliver a client performance monitoring tool for electronic flows on active channels
• Good communication skills and is collaborative, shares information and asks for people\’s views
• Always respond to requests in a timely and efficient manner.
• Collaborate with Trading, Product, COOs, Technology and Operations partners to achieve simplification of process and maximise STP as far as possible
• Take ownership of all aspects of service delivery to the client within Financial Markets including support functions such as operations.
Our Ideal Candidate
• Customer Behaviour and Preferences
• Knowledge of Product Line
• Sales Proposals and Presentations
About Standard Chartered
We\’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we\’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can\’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\’ll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

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