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For Companies At a Glance
- Tasks: Support daily store management and deliver exceptional customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be part of a passionate team, develop your skills, and make a positive impact on customers' lives.
- Qualifications: Strong communication skills, ability to handle pressure, and a passion for health products required.
- Other info: Embrace diversity and inclusivity while embarking on a rewarding career journey.
The predicted salary is between 28000 - 42000 £ per year.
6 days per week, including Monday, Tuesday, Wednesday, Friday and Saturday
Store Location: Ground Level, Battersea Power Station
Hours:38.75 hours per week
Salary: £15.40 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?
As an Assistant Retail Manager, you\’ll support the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You\’ll partner with the Store Manager to build a high performing team by recruiting, coaching, training, and setting clear expectations.
You will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.
To become a Health & Wellness specialist you\’ll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we\’d like you to show us that you have:
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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Assistant Manager (36338) employer: China-Britain Business Council
Contact Detail:
China-Britain Business Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (36338)
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with the brand during your interactions.
✨Tip Number 2
Prepare to discuss your experience in managing teams and delivering excellent customer service. Think of specific examples where you've successfully led a team or resolved customer issues.
✨Tip Number 3
Show your enthusiasm for health and wellness by staying updated on industry trends. This knowledge can set you apart and demonstrate your passion for the role.
✨Tip Number 4
Be ready to showcase your ability to analyse sales figures. Prepare to discuss how you've used data to drive performance in previous roles, as this is crucial for the Assistant Manager position.
We think you need these skills to ace Assistant Manager (36338)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise your previous experience in retail management or customer service. Provide specific examples of how you've successfully managed teams, met sales targets, or improved customer satisfaction.
Highlight Your Passion: Express your enthusiasm for health and wellness products in your application. Mention any relevant qualifications or training you have, and explain why you want to work for Holland & Barrett specifically.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at China-Britain Business Council
✨Show Your Passion for Customer Service
As an Assistant Manager, you'll need to demonstrate your enthusiasm for customer service. Share specific examples of how you've gone above and beyond for customers in previous roles, and express your commitment to creating a positive shopping experience.
✨Highlight Your Team Management Skills
Discuss your experience in managing teams, including how you've recruited, trained, and motivated staff. Be prepared to talk about how you set clear expectations and foster a high-performing team environment.
✨Prepare for Sales Analysis Questions
Since the role involves understanding and analysing sales figures, brush up on your numerical skills. Be ready to discuss how you've used sales data to drive performance and meet targets in past positions.
✨Emphasise Your Flexibility and Agility
Retail can be unpredictable, so it's important to show that you're adaptable. Share examples of how you've successfully managed multiple tasks or adapted to changing situations in a fast-paced environment.
