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- Tasks: Lead a team of photographers, ensuring high-quality performance and customer satisfaction.
- Company: Join CoStar Group, a leader in innovative solutions and collaborative culture.
- Benefits: Enjoy comprehensive healthcare, generous compensation, and professional growth opportunities.
- Why this job: Be part of a dynamic team that values creativity and empowers success.
- Qualifications: Bachelor’s degree and 3-5 years of management experience required; remote management skills a plus.
- Other info: Frequent travel within the region and some trips to Richmond, VA are necessary.
The predicted salary is between 36000 - 60000 £ per year.
Social network you want to login/join with:
Residential Photography Manager, Birmingham
Client:
Location:
Birmingham, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
Job Reference:
298b754f077b
Job Views:
10
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
Responsibilities
- Lead and manage a team of 8-10 photographers, providing guidance, support, and feedback to ensure high-quality performance and adherence to company standards.
- Develop and implement efficient workflows to optimize output while maintaining quality products and services.
- Conduct regular quality audits on all media to ensure accuracy, completeness, and adherence to brand standards. Provide feedback and coaching to photographers as needed.
- Maintain high customer satisfaction by promptly addressing inquiries or concerns from clients and providing exceptional service throughout the process.
- Review KPI and scorecard performance regularly to identify key areas for improvement.
- Provide ongoing coaching to team members on Matterport technology, scanning techniques, photography, and company procedures to enhance skills and performance.
- Serve as the primary point of contact for technical issues related to equipment and software. Troubleshoot problems and coordinate with IT support to resolve issues promptly.
- Work closely with internal teams, including logistics, sales, and customer support, to coordinate appointments, address client needs, and ensure seamless service delivery.
- Frequent travel within your region, and some travel to the Richmond, VA office is required.
Qualifications
- Bachelor’s degree from an accredited, not-for-profit university or college.
- 3-5 years’ direct operations management of 6+ employees; remote management experience required.
- Exceptional communication skills and ability to motivate and engage remote teams effectively.
- Strong attention to detail and commitment to maintaining high standards of quality and accuracy.
- Expertise in analyzing and interpreting KPIs and performance metrics.
- Dedication to delivering outstanding customer service and ensuring client satisfaction.
- Flexibility to travel for fieldwork as needed and availability to work evenings or weekends to meet client needs.
- Experience with Matterport technology and 3D scanning techniques is a plus.
- Candidates must possess a current and valid driver’s license.
WHAT’S IN IT FOR YOU?
- Join CoStar Group and experience a collaborative, innovative culture working alongside top professionals to empower success.
- We offer generous compensation and performance-based incentives. CoStar Group invests in your professional and academic growth with training, tuition reimbursement, and exchange programs.
- Our benefits include:
- Comprehensive healthcare: Medical, Vision, Dental, Prescription Drugs
- Life, legal, and supplementary insurance
- Virtual and in-person mental health counseling
- Commuter and parking benefits
- 401(K) plan with matching contributions
- Employee stock purchase plan
- Paid time off
- On-site or reimbursed fitness center, yoga, Pelotons, personal training, group classes
- Access to Diversity, Equity, & Inclusion Employee Resource Groups
- Complimentary snacks and beverages
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Residential Photography Manager employer: CoStar Group
Contact Detail:
CoStar Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Photography Manager
✨Tip Number 1
Familiarise yourself with Matterport technology and 3D scanning techniques, as these are mentioned in the job description. Consider taking online courses or watching tutorials to enhance your understanding, which will show your commitment to the role.
✨Tip Number 2
Highlight your experience in managing remote teams effectively. Prepare examples of how you've motivated and engaged team members from a distance, as this is crucial for the Residential Photography Manager position.
✨Tip Number 3
Brush up on your knowledge of KPIs and performance metrics. Be ready to discuss how you've used data to drive improvements in previous roles, as this will demonstrate your analytical skills and attention to detail.
✨Tip Number 4
Prepare to discuss your customer service philosophy and provide examples of how you've maintained high client satisfaction in past positions. This will be key in showcasing your dedication to exceptional service.
We think you need these skills to ace Residential Photography Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly with remote teams. Emphasise your leadership skills and any experience with photography or technology, especially Matterport.
Craft a Compelling Cover Letter: In your cover letter, express your passion for photography and team management. Mention specific examples of how you've successfully led teams and improved performance metrics in previous roles.
Highlight Relevant Skills: Clearly outline your communication skills, attention to detail, and customer service dedication. Use bullet points to make these stand out, as they are crucial for the Residential Photography Manager role.
Prepare for Technical Questions: Since the role involves troubleshooting technical issues, be ready to discuss your experience with photography equipment and software. Highlight any specific challenges you've overcome in this area.
How to prepare for a job interview at CoStar Group
✨Showcase Your Leadership Skills
As a Residential Photography Manager, you'll be leading a team of photographers. Be prepared to discuss your previous management experiences, how you motivate teams, and any specific strategies you've used to enhance performance and maintain quality standards.
✨Demonstrate Technical Knowledge
Familiarity with Matterport technology and 3D scanning techniques is a plus. Brush up on these technologies and be ready to explain how you've used them in past roles or how you would implement them in this position.
✨Prepare for Customer Service Scenarios
Customer satisfaction is key in this role. Think of examples where you've successfully addressed client concerns or improved service delivery. Be ready to discuss how you would handle difficult situations with clients.
✨Know Your KPIs
Understanding key performance indicators is crucial for this position. Familiarise yourself with common KPIs in photography management and be prepared to discuss how you've used data to drive improvements in your previous roles.
