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- Tasks: Lead and support the Occupational Health Administration Team for efficient service delivery.
- Company: Join Worcestershire Acute Hospitals NHS Trust, dedicated to health and wellbeing.
- Benefits: Enjoy a positive team environment and opportunities for professional development.
- Why this job: Make a real impact by enhancing team performance and improving patient care.
- Qualifications: Experience in administration and team leadership is essential.
- Other info: Be part of a supportive culture focused on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Are you a skilled administrator with a passion for leading and supporting teams? Were looking for an experienced Team Leader to join our Occupational Health Administration Team. In this role, youll provide leadership, support, and development to ensure efficient and high quality service delivery. If youre committed to fostering a positive team environment and enhancing performance, we want to hear from you!, The main responsibilities of this role include leading the OH Administration Team to ensure efficient and high quality service delivery while supporting department wide operations. You will manage the team through one to ones, appraisals, and absence management. In collaboration with Senior Administrators and the Health and Wellbeing Business Manager, you will support daily administrative tasks, continuously improving processes and workflow.
As the first point of contact for complex inquiries, you will handle sensitive situations and provide accurate information to patients, carers, professionals, and clinicians. You will work closely with clinicians to ensure smooth coordination between administrative and clinical functions. You will oversee processes such as Ill Health Retirement and Subject Access Requests, maintaining compliance with regulations.
Your role will involve participating in non-clinical audits, providing data and insights to support continuous improvement. You will also manage supplies, ensure maintenance requests are addressed, and oversee quarterly invoicing procedures. You will support meeting preparation, take minutes, and follow up on action items.
You will assist in the development and maintenance of non-clinical policies and procedures, ensuring they align with organisational standards. Finally, you will participate in training and development opportunities, sharing best practices with colleagues to maintain a high standard of administrative service.
Working Well Centre
Newtown Road
Worcester
Worcestershire
WR5 1JF, https://www.worcsacute.nhs.uk/ (Opens in a new tab), Health & Wellbeing Business Manager
Jemma Osmond
jemma.osmond@nhs.net
01905760693
Occupational Health Admin Team Leader employer: Worcestershire Acute Hospitals
Contact Detail:
Worcestershire Acute Hospitals Recruiting Team
jemma.osmond@nhs.net
StudySmarter Expert Advice 🤫
We think this is how you could land Occupational Health Admin Team Leader
✨Tip Number 1
Familiarize yourself with the specific responsibilities of the Occupational Health Admin Team Leader role. Understanding the nuances of managing a team, handling sensitive inquiries, and ensuring compliance will help you stand out during the interview process.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to discuss specific examples of how you've successfully led teams, managed performance, and fostered a positive work environment.
✨Tip Number 3
Demonstrate your knowledge of occupational health processes and regulations. Being able to speak confidently about Ill Health Retirement and Subject Access Requests will show that you're well-prepared for the challenges of this position.
✨Tip Number 4
Prepare to discuss your approach to continuous improvement and data-driven decision-making. Sharing insights on how you've previously improved workflows or administrative processes will resonate well with the hiring team.
We think you need these skills to ace Occupational Health Admin Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and administrative skills relevant to the Occupational Health sector. Use specific examples that demonstrate your ability to manage teams and improve processes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for leading teams and supporting high-quality service delivery. Mention how your previous experiences align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Emphasize skills such as team management, communication, and problem-solving. Provide examples of how you've successfully handled complex inquiries or sensitive situations in past roles.
Show Commitment to Continuous Improvement: Discuss any experiences you have with process improvement or participation in audits. Highlight your commitment to maintaining high standards and sharing best practices with colleagues.
How to prepare for a job interview at Worcestershire Acute Hospitals
✨Show Your Leadership Skills
Be prepared to discuss your previous experience in leading teams. Share specific examples of how you've supported and developed team members, and how you foster a positive work environment.
✨Demonstrate Your Administrative Expertise
Highlight your administrative skills by discussing your experience with managing workflows, handling sensitive inquiries, and ensuring compliance with regulations. Be ready to provide examples of how you've improved processes in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in complex situations. Think about scenarios where you've had to manage difficult inquiries or coordinate between different departments, and be ready to explain your approach.
✨Emphasize Continuous Improvement
Discuss your commitment to continuous improvement in administrative services. Share any experiences you have with participating in audits or developing policies, and how these efforts contributed to better service delivery.
