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For Companies At a Glance
- Tasks: Lead client relationships and drive growth strategies for a portfolio of accounts.
- Company: Join Doctors.net.uk, the UK's largest network for doctors, part of M3 Inc.
- Benefits: Enjoy 25 days annual leave, a bonus scheme, and discounted gym memberships.
- Why this job: Be at the forefront of healthcare innovation and make a real impact.
- Qualifications: Degree level education and experience in healthcare or Pharma required.
- Other info: Work in a dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 48000 - 72000 ÂŁ per year.
M3 Abingdon-On-Thames, England, United Kingdom
Account Director
M3 Abingdon-On-Thames, England, United Kingdom
1 day ago Be among the first 25 applicants
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About the business division:
This role sits within Doctors.net.uk, a subsidiary of M3 Inc. Doctors.net.uk is the UK\’s largest professional network of doctors; a closed community used by over 50,000 doctors daily and with a total membership of over 245,000. Products range from a trusted email communications platform to robust news and educational web pages along with our world-class sponsored pharmaceutical content and doctors’ own user-generated content. Our mission is to continually improve these offerings as well as identifying new ways to support our community of doctors throughout their career.
Company Description
About the business division:
This role sits within Doctors.net.uk, a subsidiary of M3 Inc. Doctors.net.uk is the UK\’s largest professional network of doctors; a closed community used by over 50,000 doctors daily and with a total membership of over 245,000. Products range from a trusted email communications platform to robust news and educational web pages along with our world-class sponsored pharmaceutical content and doctors’ own user-generated content. Our mission is to continually improve these offerings as well as identifying new ways to support our community of doctors throughout their career.
Overview
Job Description
The Account Director is a senior member of the team building strong, trusting relationships with clients by ensuring excellence in delivery, clear communication, and sound strategic guidance. The Account Director proactively maximises the potential of accounts, taking direction from their senior sales leads on new business opportunities and facilitating the organic growth of existing accounts.
Main Duties And Responsibilities
- Develop a deep understanding of the business needs of clients and drive benefit-led partnerships with them
- Develop the growth strategy across a portfolio of clients in conjunction with the senior sales leads and manage the sales/account strategies for our clients, including identifying and winning business
- Take sole responsibility for delivering sales across a small portfolio of accounts with a combined revenue of up to ÂŁ250k
- Build and maintain relationships with senior-level clients
- Educate clients and evangelise digital marketing across healthcare & Pharma events
- Mentor and coach junior members of the team to develop closer relationships with their clients and deep understanding of their businesses and key objectives
- Ensuring adequate resources and processes are in place to service and grow key accounts
- Work closely with the Programme Management and Operations teams to ensure that the customer is receiving the highest level of service and excellent delivery of campaigns
- Work with the senior sales leads to identify renewal opportunities within existing clients; supporting in the creation of proposals
- Work with the Group Account Director to ensure insights and robust recommendations are regularly shared with the client.
- Working with client contacts and procurement departments to put in place Master Service Agreements across all key accounts
- Sharing best practice across the sales teams and wider business units
- Work closely with the Programme Management team to support in ensuring programmes are delivered on time, on budget, and meet KPIs.
- Establish and maintain excellent customer relationships through regular close contact, including face-to-face meetings, telephone and e-mail communication
Qualifications
Profile
- Ability to identify customers key business objectives, and translate these into successful communication programmes
- Experience of building long-term, sustainable relationships with clients
- Ability to motivate the wider team to contribute to the commercial business
- Excellent communication, report writing, analytical and project management skills
Management
- Proven experience of leading and inspiring a team and responsibility for team development
- Able to develop and maintain strong business relationships across the Pharma/ Healthcare industry
- A clear concise communicator at all levels who develops trust easily both internally and externally to the organisation
- Excellent time management skills
Qualifications & Experience
- Educated to Degree level, or equivalent
- Proven ability of building strong client relationships and surpassing expectations
- Experience of working in healthcare at a strategic level, preferably servicing the Pharma industry
- Experience of managing accounts and relationships for multiple customers at a European or global level
- Experience of and passion for presenting to customers at a senior management level
- Experience in developing strategies and formulating proposals for clients
Additional Information
Employee Benefits:
- 25 days annual leave
- Participation in a company bonus scheme linked to personal and company performance
- Group Life Cover 4x salary
- Pension 4%/4% employee/employer contributions
- Vitality after probation
- Staff discount scheme
- Discounted gym membership
About M3 EU
M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.
Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.
Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
-
Industries
Technology, Information and Internet
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Account Director employer: M3
Contact Detail:
M3 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director
✨Tip Number 1
Familiarise yourself with the healthcare and pharmaceutical industries, as this role requires a deep understanding of client needs in these sectors. Research current trends and challenges faced by doctors and healthcare professionals to demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the healthcare and pharma fields, especially those who have experience with Doctors.net.uk or similar platforms. Attend industry events or webinars to make connections and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss your previous experiences in building and maintaining client relationships, particularly at a senior level. Be ready to share specific examples of how you've successfully managed accounts and driven growth in past roles.
✨Tip Number 4
Showcase your leadership skills by highlighting any mentoring or coaching experiences you have. The role involves guiding junior team members, so demonstrating your ability to inspire and develop others will set you apart from other candidates.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Account Director position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in account management, client relationships, and strategic planning. Use specific examples that demonstrate your ability to build long-term relationships and deliver results.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about the role and how you can contribute to Doctors.net.uk. Mention your understanding of the healthcare industry and your experience in digital marketing.
Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements that showcase your success in previous roles. For example, mention any revenue growth you have driven or successful campaigns you have managed.
How to prepare for a job interview at M3
✨Understand the Client's Needs
Before the interview, research the specific needs and challenges faced by healthcare clients. Be prepared to discuss how you can develop benefit-led partnerships that address these needs effectively.
✨Showcase Your Relationship-Building Skills
Highlight your experience in building long-term relationships with clients, especially in the Pharma and healthcare sectors. Share specific examples of how you've successfully managed accounts and fostered trust.
✨Demonstrate Strategic Thinking
Be ready to discuss your approach to developing growth strategies for client portfolios. Prepare to share insights on how you would identify new business opportunities and facilitate organic growth.
✨Communicate Clearly and Confidently
As a senior role, clear communication is key. Practice articulating your thoughts on complex topics, such as digital marketing in healthcare, to ensure you convey your ideas effectively during the interview.
