At a Glance
- Tasks: Engage with customers, showcase Sky products, and meet sales targets in a vibrant retail environment.
- Company: Sky is a leading media and telecommunications company known for its inclusive culture and innovative products.
- Benefits: Enjoy free Sky TV, discounted services, health perks, and a supportive work environment.
- Why this job: Join a dynamic team where your personality shines and you can make a real impact.
- Qualifications: Great communication skills, a passion for sales, and a creative problem-solving approach.
- Other info: Flexible working hours, including weekends, and a focus on personal growth and inclusivity.
The predicted salary is between 26000 - 36000 £ per year.
Sky\’s Retail Vision is to better connect our customers to Sky, with experts showcasing and effortlessly selling our products in a welcoming environment, located conveniently for our customers.
Join our team as a Retail Sales Advisor in our Sky Retail Store in Merry Hill Shopping Centre. You\’ll earn a fantastic £26,000 basic salary with a commission scheme on top – you can earn an extra £10,000 on average by achieving customer and commercial targets.
Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.
What you\’ll do:
- Have great conversations to meet our customers\’ needs, letting your personality shine
- With no barriers and no doors, you\’ll meet our customers face to face to discuss and demo the latest Sky products and services
- Be a Sky Ambassador selling the right package to the right customer
- Work 40 hours over 5 days out of 7, including weekends
What you\’ll bring:
- Brilliant at connecting with people
- Ability to understand our customers\’ needs
- A passion for selling
- Creative approach to problem solving
The Benefits:
There\’s a reason people can\’t stop talking about #LifeAtSky. There really is something for everyone with our fantastic range of benefits.
Individual Lifestyle
- Free Sky TV, along with discounted broadband, Sky Glass and mobile
Health and well being
- Discounts on external gyms
- Cycle to work scheme
- Private healthcare and Digital GP via Aviva
- Dental and other healthcare options
Financial wellbeing
- Sky pension plan and Life Assurance which gives you extra peace of mind
Share in the Company success
- Annual sharesave scheme and long service awards
Inclusion
Recognised as an \’Inclusive Top 50 Employer\’ and a \’Times Top 50 Employer for Women\’, we\’re working hard to ensure we\’re a truly inclusive place to work. This means we don\’t just look at your CV. We\’re more focused on who you are and the potential you\’ll bring to Sky.
And we\’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can\’t wait to hear from you.
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.
Just so you know: if your application is successful, we\’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Retail Advisor employer: Sky
Contact Detail:
Sky Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor
✨Tip Number 1
Make sure to showcase your people skills during the interview. Since the role involves connecting with customers, share specific examples of how you've successfully engaged with customers in the past.
✨Tip Number 2
Familiarize yourself with Sky's products and services before your interview. Being knowledgeable about what you’ll be selling will help you demonstrate your passion for the role and your ability to meet customer needs.
✨Tip Number 3
Prepare to discuss your creative problem-solving skills. Think of instances where you’ve had to think on your feet to resolve a customer issue or improve a sales process.
✨Tip Number 4
Show your enthusiasm for working in an inclusive environment. Share your thoughts on diversity and inclusion, and how you can contribute to making Sky a welcoming place for everyone.
We think you need these skills to ace Retail Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Retail Advisor position. Understand what Sky is looking for in terms of skills and personality traits, such as being brilliant at connecting with people and having a passion for selling.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the Retail Advisor role. Emphasize any previous sales experience and your ability to understand customer needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you have successfully connected with customers or solved problems creatively in past positions.
Highlight Your Availability: Since the role requires working 40 hours over 5 days, including weekends, make sure to clearly state your availability in your application. This shows your commitment and flexibility to meet the job requirements.
How to prepare for a job interview at Sky
✨Show Your Personality
As a Retail Advisor, it's crucial to let your personality shine during the interview. Engage in great conversations and demonstrate your ability to connect with people. This will show that you can create a welcoming environment for customers.
✨Understand Customer Needs
Be prepared to discuss how you would identify and understand customer needs. Think of examples from your past experiences where you successfully tailored solutions to meet those needs, showcasing your problem-solving skills.
✨Demonstrate Your Passion for Selling
Express your enthusiasm for sales and how it drives you. Share specific instances where you exceeded sales targets or went above and beyond to help a customer find the right product.
✨Research Sky's Products and Services
Familiarize yourself with Sky's latest products and services before the interview. Being knowledgeable about what you would be selling will not only impress the interviewers but also allow you to speak confidently about how you can be a Sky Ambassador.