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- Tasks: Lead client onboarding and manage relationships to ensure success.
- Company: Join a fast-growing AI-driven analytics company in the pharma sector.
- Benefits: Enjoy hybrid work, with flexibility and corporate perks.
- Why this job: Be part of a dynamic team making an impact in healthcare with AI insights.
- Qualifications: Experience in Account Management, strong communication skills, and proficiency in Microsoft Office required.
- Other info: Contract is full-time with some travel based on client needs.
The predicted salary is between 28800 - 48000 ÂŁ per year.
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A fast-growing AI-driven analytics company supporting global pharmaceutical leaders is looking for an experienced Account Manager to join their Customer Operations team. This is a pivotal role in delivering client success and enhancing the value of AI-powered insights for commercial and medical teams.
Responsibilities
- Lead client onboarding, engagement, and ongoing relationship management
- Drive product adoption, monitor usage, and identify upsell opportunities
- Collaborate with cross-functional teams to ensure timely and high-quality delivery
- Manage contract renewals and ensure long-term client satisfaction
Requirements
- Proven experience in Account Management, ideally in pharma or biotech
- Strong communication and presentation skills with senior stakeholders
- Ability to manage client lifecycles end-to-end in a fast-paced environment
- Proficiency in Microsoft Office; fluency in English (additional language a plus)
Details
- Contract Type: Full-time
- Location: Hybrid – minimum 2 days per week in central London office
- Start Date: ASAP
- Travel: Some travel may be required based on client needs
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Consulting, Project Management, and Business Development
-
Industries
Business Consulting and Services
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Account Manager employer: FRESHMINDS
Contact Detail:
FRESHMINDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network with professionals in the pharmaceutical and biotech industries. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building relationships can give you insights into the company culture and expectations.
✨Tip Number 2
Familiarise yourself with the latest trends in AI-driven analytics within the pharma sector. Being knowledgeable about how AI is transforming client operations will help you stand out during interviews and discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your ability to drive product adoption and identify upsell opportunities, as these are key responsibilities for the role.
✨Tip Number 4
Showcase your communication and presentation skills by practising your pitch. You may be asked to present a case study or a mock client scenario, so being articulate and confident will make a great impression.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Account Management, particularly within the pharmaceutical or biotech sectors. Use specific examples that demonstrate your ability to manage client lifecycles and drive product adoption.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication and presentation skills. Mention how you can enhance client success through AI-powered insights and your experience with senior stakeholders.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office and any additional languages you speak. This will set you apart, especially since fluency in English is required.
Showcase Your Achievements: Include quantifiable achievements in your application, such as successful client onboarding processes or upsell opportunities you've identified in previous roles. This will demonstrate your impact and effectiveness as an Account Manager.
How to prepare for a job interview at FRESHMINDS
✨Showcase Your Account Management Experience
Be prepared to discuss your previous roles in account management, especially within the pharma or biotech sectors. Highlight specific examples where you successfully managed client relationships and drove product adoption.
✨Demonstrate Strong Communication Skills
Since you'll be interacting with senior stakeholders, practice articulating your thoughts clearly and confidently. Use examples from your past experiences to illustrate how you've effectively communicated complex ideas.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world situations. Think of scenarios where you had to manage client lifecycles or resolve conflicts, and be ready to explain your approach and the outcomes.
✨Research the Company and Its Products
Familiarise yourself with the company's AI-driven analytics solutions and their impact on the pharmaceutical industry. This knowledge will help you engage in meaningful discussions and demonstrate your genuine interest in the role.
