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For Companies At a Glance
- Tasks: Lead catering operations and oversee food and beverage services at Collingwood College.
- Company: Join Durham University, a vibrant community focused on student experience and satisfaction.
- Benefits: Enjoy flexible working hours, generous pension contributions, and a great work-life balance.
- Why this job: Be part of a dynamic team that enhances student life through exciting events and community engagement.
- Qualifications: Experience in high-volume food service management, preferably from the hotel industry.
- Other info: This is a permanent role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
The Role and the Department
Durham University seeks to employ a Food and Beverage Service Head to lead the catering operations at Collingwood College, which houses around 500 students.
This is an exciting opportunity for a dynamic and innovative individual with excellent communication skills and extensive high-profile, high-volume food service management experience.
Food & Beverage Service Head
This role requires the highest standards of service delivery, promoting student experience and customer satisfaction. It may appeal to candidates from various catering sectors, including those from within the 4 or 5-star hotel industry, who wish to diversify into an exciting new industry with numerous benefits, including generous pension contributions and work-life balance.
This is a permanent position within the University\’s Operations Directorate, offering flexibility to work any five days within a week, including some evenings, based on business needs. The primary responsibility involves overseeing the food and beverage service operations and teams across the College, including banqueting, buffets, and the college bar.
Our college bars are developmental spaces and the hub of the college community. They are used by students for studying, group projects, and enjoying a broad range of events, both academic and social. Banqueting and buffets are generally provided to foster college community, ranging from informal gatherings to formal college dinners following plated banquet service formats.
Contact Details
If you would like to discuss the role or have any questions, the team would be happy to speak with you.
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Food and Beverage Service Head employer: Durham University
Contact Detail:
Durham University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Service Head
✨Tip Number 1
Familiarise yourself with Durham University's values and mission. Understanding their focus on student experience and community will help you align your approach during interviews, showcasing how your vision for food and beverage service can enhance their offerings.
✨Tip Number 2
Network with current or former employees of Durham University or similar institutions. Engaging in conversations about their experiences can provide valuable insights into the culture and expectations, which you can leverage to tailor your discussions during the interview process.
✨Tip Number 3
Prepare to discuss specific examples from your past roles that demonstrate your ability to manage high-volume food service operations. Highlighting your achievements in improving customer satisfaction and operational efficiency will resonate well with the hiring team.
✨Tip Number 4
Showcase your adaptability and willingness to embrace new challenges. Since this role involves overseeing diverse catering services, emphasising your experience in various catering sectors, especially in high-profile environments, will set you apart as a strong candidate.
We think you need these skills to ace Food and Beverage Service Head
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the Food and Beverage Service Head position. Highlight your relevant experience in high-volume food service management.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise your communication skills and any previous leadership roles in catering or hospitality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for enhancing student experience and customer satisfaction. Mention specific examples from your past roles that demonstrate your ability to lead teams and manage operations effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Durham University
✨Showcase Your Leadership Skills
As a Food and Beverage Service Head, you'll be leading teams. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in high-pressure environments.
✨Demonstrate Customer Focus
This role emphasises customer satisfaction. Share specific instances where you enhanced the customer experience, particularly in a catering or hospitality setting, to show your commitment to service excellence.
✨Highlight Relevant Experience
Whether from a hotel background or another catering sector, make sure to highlight your high-profile, high-volume food service management experience. Tailor your examples to reflect the unique aspects of the university environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about challenges you've faced in previous roles and how you resolved them, especially in relation to banqueting and community events.
