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- Tasks: Support clients in gaining life skills and managing their finances while ensuring their safety.
- Company: Join TWO SAINTS, a dedicated organisation helping the homeless in Southampton.
- Benefits: Enjoy flexible working hours, training opportunities, and a chance to make a real impact.
- Why this job: Make a difference in people's lives while developing your skills in a rewarding environment.
- Qualifications: Clear English communication skills and basic IT knowledge are essential; experience is a plus.
- Other info: Full driving licence required; must be willing to work weekends and nights.
The predicted salary is between 24000 - 36000 £ per year.
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Homeless Recovery Worker Assistant, Southampton
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Client:
TWO SAINTS
Location:
Southampton, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
21752fadb891
Job Views:
5
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
FULL TIME – 37hrs
Rolling rota – will need to work some weekends and some bank holidays
Southampton Accommodation Services provides supported accommodation to adults who are homeless or at risk of homelessness across various locations in Southampton.
Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. We work with a range of agencies to maximise the support and opportunities for clients.
Although this can be a challenging role, it’s also very rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply.
JOB PURPOSE
To be part of a team that supports our clients, keeping them safe and helping them achieve their goals.
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
MAIN RESPONSIBILITIES
- To support clients by helping them to gain practical life skills, and encourage their engagement with the running of the service
- To assist clients with managing their finances, paying rent, managing arrears and accessing benefits
- To carry out daily checks, for example, on clients and the property, and ad hoc housekeeping tasks
- To support individuals to achieve their desired goals
- To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering
- To support clients in trauma informed and psychologically informed ways
- To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
- To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
- To provide basic first aid assistance until help arrives (full training is provided)
- To work confidently and efficiently when lone working
- To maintain accurate records on our client management system and ensure these are stored in line with GDPR
- To maintain confidentiality
- To represent the organisation in a professional manner
- To carry out any other reasonable duties required in the interest of the organisation
ROLE REQUIREMENTS
- This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
- This role will require a full drivers’ licence and access to a vehicle
- This role will require you to work flexibly across several sites
- This role may require you to work with clients on a one-to-one basis
- This role may require you to work nights and/or weekends
- This role may require you to lone work
DESIRABLE CRITERIA
- Experience in similar sectors
- Experience in customer service roles
ESSENTIAL CRITERIA
- Clear verbal and written English
- Basic knowledge of Microsoft Outlook, Excel and Word
- Polite and assertive manner
- Ability to self-motivate as you will work on your own
- Collaborate well in a team
- Ability to respond calmly in a crisis
- Have an interest and genuine concern for homelessness and related issues
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Homeless Recovery Worker Assistant employer: Two Saints
Contact Detail:
Two Saints Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeless Recovery Worker Assistant
✨Tip Number 1
Familiarise yourself with the local resources available for homeless individuals in Southampton. Knowing the services and support systems can help you demonstrate your commitment to the role and show that you're proactive about making a difference.
✨Tip Number 2
Network with professionals in the social care sector, especially those who work with homelessness. Attend local events or workshops to connect with others in the field, as personal recommendations can often give you an edge in the hiring process.
✨Tip Number 3
Prepare to discuss real-life scenarios during your interview. Think of examples where you've demonstrated skills like crisis management, teamwork, or supporting vulnerable individuals, as these experiences will resonate well with the hiring team.
✨Tip Number 4
Show your passion for helping others by volunteering or participating in community outreach programmes related to homelessness. This not only enhances your CV but also provides you with valuable insights and experiences that you can share during your application process.
We think you need these skills to ace Homeless Recovery Worker Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Homeless Recovery Worker Assistant position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in social care or customer service roles. Emphasise any experience you have working with vulnerable populations or in similar environments.
Write a Strong Cover Letter: In your cover letter, express your passion for helping those experiencing homelessness. Provide specific examples of how you've supported individuals in the past and how you can contribute to the team at TWO SAINTS.
Highlight Relevant Skills: Make sure to mention your communication skills, ability to work independently, and any experience with crisis management. These are crucial for the role and should be evident in both your CV and cover letter.
How to prepare for a job interview at Two Saints
✨Show Your Passion for Helping Others
Make sure to express your genuine interest in supporting individuals facing homelessness. Share any personal experiences or motivations that drive you to work in this field, as it will resonate with the interviewers.
✨Demonstrate Your Life Skills Knowledge
Be prepared to discuss practical life skills and how you would assist clients in gaining these skills. Think of examples from your past experiences where you've helped others develop their abilities.
✨Understand the Role's Challenges
Acknowledge the challenges that come with being a Homeless Recovery Worker Assistant. Discuss how you would handle difficult situations, showing that you can remain calm and effective under pressure.
✨Familiarise Yourself with Local Resources
Research local community resources and support services available for homeless individuals. Being knowledgeable about these can demonstrate your commitment to helping clients access the support they need.
