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- Tasks: Support performance across branches and teams while analysing data for decision-making.
- Company: Join Dignity, a leading UK funeral provider with over 200 years of history.
- Benefits: Enjoy a £4,000 car allowance, 25 days leave, private healthcare, and an annual bonus.
- Why this job: Be part of a compassionate mission, learning operations and growing into a future leader.
- Qualifications: Ideal for recent graduates or early-career individuals eager to take on responsibility.
- Other info: Diversity is valued; all backgrounds are encouraged to apply.
The predicted salary is between 34000 - 45000 £ per year.
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Join to apply for the Operations & Performance Executive role at Jeroen den Hartog Photography & Image Processing
Position: Operations and Performance Executive
Location: London based with regional travel (inside M25)
Job Type: Full-Time / Permanent
Salary: £40,000 – £45,000 per annum
About Dignity
We are Dignity, one of the UK\’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK\’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
Now we are building the UK\’s leading end of life company. As part of the Dignity Group, we also operate Farewill, the country\’s largest will writer and one of the UK\’s top probate providers, giving families support not just at the funeral, but before and after as well.
Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care. Here to help, whenever you need.
Step into leadership, from day one
This is a rare opportunity to join Dignity – one of the UK\’s most meaningful and wide-reaching businesses – on a fast-track path to operational leadership.
As an Operations and Performance Executive, you\’ll work side-by-side with a Head of Region to support the performance of a business unit with hundreds of people, dozens of branches, and thousands of families relying on our service every year. From your first day, you\’ll be exposed to how real businesses run – from budgets and people to transformation and customer care.
This role is part specifically set up to develop future leaders in the business – designed to give outstanding early-career talent real responsibility, direct exposure to senior leadership, and the support to grow into an exceptional leader in operations, commercial, or transformation roles.
What You\’ll Be Doing
- Partner with your region\’s senior leader to improve performance across branches and teams
- Help analyse and interpret performance data to inform decision-making
- Support the delivery of major initiatives – from customer service programmes to digital upgrades
- Get involved in the day-to-day running of the business – including people, process and customer challenges
- Share insights and learning across regions to help shape the future of the business
Who we\’re looking for
- You may be a recent graduate with relevant work experience (such as a placement year), or someone early in your career ready to step into a high-responsibility role
- You\’re bright, proactive and curious – always asking \”why?\” and eager to understand how things work
- You take pride in delivering quality work and have a strong sense of ownership
- You\’re confident with people, but humble enough to listen and learn
- You\’re driven by purpose and care about supporting others with compassion and integrity
Why this role matters
At Dignity, we support people at one of the most emotional moments of their lives – and we\’re determined to do it with humanity, professionalism, and care. This role is your chance to be part of that mission, to learn how great operations are run, and to grow into a future leader of our business.
What We Offer
- £4,000 annual car allowance
- 25 days annual leave + bank holidays
- BUPA private healthcare (Self)
- Company pension, life assurance, and employee assistance programme
- Annual company bonus
- Full training and support from regional and central teams
What are the next steps?
Ready to make a difference behind the scenes? Apply now and become a key part of delivering exceptional care and support with Dignity.
FCA Statement
We\’re regulated by the FCA, so some roles may be subject to background checks
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you\’re from, and whatever your life looks like, we\’d love to hear from you. And if there\’s anything you need to make the process more accessible, please let us know
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
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Operations & Performance Executive employer: Jeroen den Hartog Photography & Image Processing
Contact Detail:
Jeroen den Hartog Photography & Image Processing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Performance Executive
✨Tip Number 1
Research Dignity and its mission thoroughly. Understanding their values and the importance of compassionate care will help you align your responses during interviews, showcasing your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Dignity on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that demonstrate your problem-solving skills and ability to work in a team. This role requires collaboration and performance improvement, so having relevant anecdotes ready will set you apart.
✨Tip Number 4
Stay updated on industry trends related to operations and performance management. Being knowledgeable about current practices and innovations can help you engage in meaningful conversations during interviews, showing your commitment to the field.
We think you need these skills to ace Operations & Performance Executive
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp what Dignity is looking for in an Operations & Performance Executive. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise any relevant work experience, especially if you have a background in operations or performance management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your skills can contribute to Dignity's mission and values, particularly in supporting families with compassion.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Jeroen den Hartog Photography & Image Processing
✨Understand the Company’s Mission
Before your interview, take some time to research Dignity and its mission. Understanding their commitment to compassionate care will help you align your answers with their values and demonstrate your genuine interest in the role.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving skills and ability to work in a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your relevant experiences and how they relate to the Operations & Performance Executive role.
✨Show Your Analytical Skills
Since the role involves analysing performance data, be ready to discuss any experience you have with data interpretation. Bring examples of how you've used data to inform decisions or improve processes in previous roles or projects.
✨Demonstrate Your Leadership Potential
This position is designed to develop future leaders, so highlight any leadership experiences you have, even if they are informal. Discuss how you’ve taken initiative in past roles and your eagerness to learn and grow within the company.
