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For Companies At a Glance
- Tasks: Lead a team to ensure top-notch customer service and store operations.
- Company: Join Subway, the world's largest sandwich chain with over 41,000 stores globally.
- Benefits: Enjoy excellent career development opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team in a fast-paced setting that values your contributions.
- Qualifications: No specific qualifications required; just a passion for customer service and leadership.
- Other info: This role is with an independently owned franchise, offering unique growth potential.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Closing Date: 22/01/2026
The Store Manager is at the heart of the operation and our franchisees are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals.
Working as a Store Manager in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® franchisees are proud of their hard-working staff and are able to offer fantastic career path opportunities to truly develop your career.
We are looking for a motivated and experienced Store Manager to oversee the day-to-day operations of our store. The successful candidate will be responsible for managing staff, maintaining stock levels, ensuring excellent customer service, and overseeing financial and operational controls.
Interested in a career in food retail sales?
Passionate about customer service?
Looking to work in a leading global franchise?
With over 41,000 stores, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway® brand.
The Store Manager is at the heart of the operation and our Franchisees are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals.
About The Role
You may currently be working as a Catering Manager, Store Manager or Restaurant Manager – or maybe you\’re an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!
You will be primarily responsible for the success of your store – from store sales and profitability to the provision of first class customer service and operational excellence.
Key Responsibilities Include:
- Recruitment /induction and training/development of employees in line with the Subway® brand\’s training requirements – you will lead by example!
- Creating and managing the staff schedule
- Checking in deliveries, order matching and daily banking
- Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
- Manage cash balances and minimise wastage
- Ensure 100% compliance in accordance to Subway® and council guidelines
- Perform inventory management and stock control including weekly stock take and reports
- Analyse the Weekly Sales & Inventory Report to improve the business
- Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
- Implement in store marketing material and POP in line with campaigns
- Ensure safety procedures are followed to prevent injury
- Provide a safe work environment for employees and customers
- Promote and encourage a high level of customer service amongst employees
- Handle unresolved and/or escalated customer complaints
- Deliver a high standard of service when dealing with products, sales, enquiries and catering for customer needs.
Working as a Store Manager in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® Franchisees are proud of their hard-working staff and are able to offer fantastic career path opportunities to truly develop your career.
Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.
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Store Manager employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the Subway brand and its values. Understanding their commitment to customer service and quality will help you align your approach during interviews and discussions with franchise owners.
✨Tip Number 2
Network with current or former Subway Store Managers. They can provide valuable insights into the role and share tips on what franchisees look for in a candidate, giving you an edge in your application.
✨Tip Number 3
Prepare to discuss your leadership style and experience in managing teams. Highlight specific examples of how you've successfully led a team in a retail or food service environment, as this is crucial for the Store Manager role.
✨Tip Number 4
Research the local market and competition. Being knowledgeable about the area where the franchise operates can demonstrate your commitment and strategic thinking, which are key traits for a successful Store Manager.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager at Subway. Highlight your relevant experience in customer service, team leadership, and operational management in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your achievements in previous roles, particularly those related to sales, staff training, and inventory management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food retail and customer service. Mention why you want to work for Subway specifically and how you can contribute to their success as a Store Manager.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Subway
✨Show Your Passion for Customer Service
As a Store Manager, you'll be leading a team that prioritises customer satisfaction. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to maintaining high service standards.
✨Highlight Your Leadership Skills
Discuss your experience in recruiting, training, and managing staff. Provide specific instances where you successfully led a team or improved team performance. This will show that you can effectively manage and motivate your team in a fast-paced environment.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to retail management, such as sales figures, inventory turnover, and profit margins. Being able to discuss how you would analyse these metrics to drive store performance will impress your interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding customer complaints or operational challenges. Think of scenarios from your past experiences and how you handled them, as this will showcase your critical thinking and decision-making skills.
