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For Companies At a Glance
- Tasks: Join our team to serve customers and maintain high standards of food quality.
- Company: Burger King is a global fast-food leader known for its delicious offerings and vibrant culture.
- Benefits: Enjoy competitive pay, exclusive discounts, and a bonus scheme up to £440 annually.
- Why this job: Be part of a dynamic team, gain leadership experience, and enjoy fantastic training opportunities.
- Qualifications: Previous shift leadership experience and a passion for customer service are essential.
- Other info: Weekly pay and inclusive benefits make this role even more appealing!
Overview
Team Member – £12.40ph. Shifts: vary between 7am to midnight, mixture of weekdays and weekends required. Address: Pease Pottage Services, M23 Junction 11, Brighton Road, Pease Pottage, Crawley, RH11 9YA. Are you ready to be our next Burger King Team Member?
What we offer
- Base pay: £12.40 per hour. If stepping up to lead a shift, training is provided and you will earn £12.90 per hour.
- Up to 1 week\’s discretionary bonus pay per year, paid just in time for Christmas.
- Up to 60% colleague discount across our franchise partner brands.
- Enhanced benefits, including sick pay, enhanced family-friendly benefits and life assurance.
- Fantastic development opportunities including funded qualifications.
What you’ll be doing as a Team Member
- Greeting customers with a warm and friendly welcome.
- Processing orders and requests in a timely and efficient manner.
- Assembling a range of Burger King products to order with speed and accuracy.
- Delivering our brand standards to a level our customers have come to expect.
- Resolving challenges and enquiries with a customer-centric mindset.
- Ensuring your workspace and store is kept clean, tidy and welcoming.
- Working with colleagues to deliver a culture of togetherness and teamwork.
- Leaving customers with a memorable experience worth coming back for.
- Helping prepare the store and kitchen for the following day’s trade.
What we’re looking for
We’re looking for someone who can thrive in fast-paced, high-energy environments while staying focused and productive in quieter, independent settings. This role requires a dynamic individual who can bring calm to the chaos and momentum to the lulls. If you’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value
We hire real people and value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We aim to create a workplace where you can thrive, contribute and be your authentic self. We’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025.
Being a motorway services area means some sites have limited or no access through public transport, so please check you can access the location you are interested in to avoid disappointment.
We offer flexible working arrangements, including full or part-time hours, and wherever possible we support your work-life balance with compressed or fixed shift patterns.
Disclaimers
- Hourly rates of pay may differ for under 18s. Our night shift roles include a premium of £2 per hour.
- Annual bonus scheme is equivalent to one work week’s salary based on average hours worked over a defined period.
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Team Member - Burger King employer: Burger King
Contact Detail:
Burger King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Burger King
✨Tip Number 1
Familiarise yourself with Burger King's menu and values. Understanding the brand will help you connect with the team and demonstrate your passion for delivering excellent customer service during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of when you've successfully led a team or managed a shift in previous roles. This will highlight your ability to step up and take responsibility, which is crucial for this position.
✨Tip Number 3
Practice your communication skills. Being able to convey information clearly and effectively is key in a fast-paced environment like Burger King, especially when handling customer enquiries or working with your team.
✨Tip Number 4
Research common interview questions for team member roles in the food service industry. Being prepared with thoughtful answers will help you feel more confident and make a great impression on the hiring team.
We think you need these skills to ace Team Member - Burger King
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position. Highlight your relevant experience in customer service and teamwork.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise any previous experience in leading a shift or supervising a team, as well as your passion for customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've delivered excellent customer service and worked effectively in a team.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Burger King
✨Show Your Team Spirit
As a Team Member, teamwork is crucial. Be prepared to discuss your previous experiences working in a team and how you contributed to achieving common goals. Highlight any leadership roles you've taken on, even if they were informal.
✨Demonstrate Customer Service Skills
This role is all about delivering excellent customer service. Think of examples where you've gone above and beyond for a customer. Be ready to explain how you handle difficult situations or complaints effectively.
✨Prepare for Shift Running Questions
Since you'll occasionally be responsible for running shifts, expect questions about decision-making under pressure. Prepare scenarios where you've had to make quick decisions and how those decisions positively impacted the team or customer experience.
✨Research Burger King's Values
Familiarise yourself with Burger King's brand values and mission. During the interview, express how your personal values align with theirs. This shows genuine interest in the company and its culture, which can set you apart from other candidates.
