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- Tasks: Manage lifestyle requests for high-net-worth clients, ensuring exceptional service and satisfaction.
- Company: Quintessentially is a leading luxury lifestyle management group, known for personalised concierge services.
- Benefits: Enjoy competitive leave, birthday off, charity days, and a puppy-friendly office culture.
- Why this job: Join a dynamic team that values creativity, client relationships, and offers unique global experiences.
- Qualifications: Fluent in English and German, with experience in customer service or lifestyle management.
- Other info: Work weekend night shifts, perfect for students seeking flexible hours.
The predicted salary is between 36000 - 60000 £ per year.
Social network you want to login/join with:
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Client:
Quintessentially
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
88759ed1ee49
Job Views:
9
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
GLOBAL LIFESTYLE MANAGER – WEEKEND, NIGHT SHIFT (GERMAN SPEAKING)
INTRODUCTION TO QUINTESSENTIALLY
Expect the best. Experience Better.
For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity.
Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail.
As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services.
JOB SUMMARY
Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members, we have a great opportunity for you to join a truly fantastic global business.
We are looking for a Lifestyle Manager to manage the relationship with our corporate members and global offices ensuring high individual engagement, satisfaction, loyalty, and retention.
KEY DUTIES
Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored.
Researching and arranging of travel bookings, restaurant bookings, club bookings and much more
Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy
Providing quality suggestions at all times which exceed Member expectations.
Intensive & extensive phone and email-based correspondence
Using a CRM system to log Member requests, actioning requests and updating Member information.
HOURS OF WORK
Saturday & Sunday
8 hour shifts (1 hour break)
Rota shift pattern to cover the hours between 10:00pm – 7:00am UK time.
REQUIREMENTS
Must be fluent-spoken and written in English and German.
Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure
In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals
Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide.
Pro-active, energetic and positive attitude.
Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure.
OUR IDEAL CANDIDATE
Understands HNW lifestyles, expectations, needs and preferences.
Warm, friendly, calm and courteous at all times.
Able to anticipate client needs and deliver intuitive and highly personalised solutions.
Pro-active, energetic, with a positive attitude.
Excellent team player.
Values privacy and confidentiality.
Passionate about travel, culture, and unique global experiences.
Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure.
Strong networker and relationship builder.
BENEFITS
Competitive annual leave allowance with a further increase due to long service
Birthday Allowance – take your birthday off on us!
Pension Scheme
Angel Days: Additional paid leave to do charity work
Long Service Awards
Life Assurance
Digital nomad
Employee Assistance Program
Puppy friendly offices
Qmunity committee – Social events in the office
Free food & drink in the office
Training platform membership
Season Ticket Loans
Cycle to work scheme
Discounts with a variety of retail and hospitality companies
Quintessentially is an equal opportunities employer. We value and respect all differences (seen and unseen) in all people and aspire to deliver inclusive working experiences. Applications are encouraged from individuals regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
For information about how we collect, store and use information about you, please see ourusing the following link:
If this role is of interest to yourself, please send your CV to
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Global Lifestyle Manager, Weekend Night Shifts employer: Quintessentially
Contact Detail:
Quintessentially Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Lifestyle Manager, Weekend Night Shifts
✨Tip Number 1
Familiarise yourself with the luxury lifestyle sector and current trends. Understanding what high-net-worth individuals expect can give you an edge in interviews, as you'll be able to speak their language and demonstrate your knowledge of their needs.
✨Tip Number 2
Network within the luxury and lifestyle management community. Attend events or join online forums where you can connect with professionals in the field. This can lead to valuable insights and potentially even referrals for the position.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you've gone above and beyond for clients, as this role requires a high level of service and personalisation.
✨Tip Number 4
Showcase your language skills effectively. Since fluency in German is required, be ready to demonstrate your proficiency during the interview. You might even consider preparing a brief introduction or response in German to impress your interviewers.
We think you need these skills to ace Global Lifestyle Manager, Weekend Night Shifts
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lifestyle management, customer service, or any related fields. Emphasise your fluency in both English and German, as this is a key requirement for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for high-net-worth lifestyles and your ability to provide exceptional service. Mention specific examples of how you've gone above and beyond for clients in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as relationship building, problem-solving under pressure, and knowledge of luxury travel destinations. Use keywords from the job listing to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role at Quintessentially.
How to prepare for a job interview at Quintessentially
✨Showcase Your Language Skills
Since this role requires fluency in both English and German, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or respond to questions in German, so practice speaking confidently in both languages.
✨Understand High-Net-Worth Clientele
Familiarise yourself with the expectations and lifestyles of high-net-worth individuals. Be ready to discuss how you would cater to their unique needs and preferences, showcasing your understanding of luxury services and products.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle high-pressure situations. Think of examples from your past experiences where you successfully managed client requests or resolved issues creatively.
✨Demonstrate Your Proactive Attitude
Quintessentially values a proactive and energetic approach. During the interview, highlight instances where you took initiative to exceed client expectations or improve service delivery, showing that you can anticipate needs and act accordingly.
