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- Tasks: Join our Admissions team to provide top-notch customer service and support clinical staff.
- Company: Spire Healthcare is a leading independent hospital group in the UK, known for excellence.
- Benefits: Enjoy 35 days annual leave, private medical insurance, and a rewarding employee benefits platform.
- Why this job: Kickstart your healthcare career in a supportive environment that values diversity and well-being.
- Qualifications: Exceptional customer service skills and IT competence are essential; no prior experience needed.
- Other info: Full-time role with flexible shifts, occasional Saturdays, and a commitment to work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
Admissions Administrator| Private Hospital | Full Time | Permanent | St Mellons | Competitive salary plus excellent benefits Our new Patient Support Centre based in St Mellons is recruiting for an Administrator to join our Admissions team. We are looking for candidates who demonstrate excellent customer service skills and a confident approach to handling a variety of systems. This is an excellent opportunity to develop a career in healthcare. We are looking for driven, customer focused individuals to join our team on a permanent basis. Previous experience is not essential; however, exceptional customer service skills are a must. Duties and responsibilities As a Hospital Administrator, you will be responsible for providing excellent customer service to patients and visitors. Your duties will include but will not be limited to taking telephone bookings and booking follow up appointments. You will also act as a support to the clinical teams, assisting with admin tasks such as recording patient notes correctly, assisting with patient payments and taking telephone queries. The role will also involve the completion of various spreadsheets on a daily basis and ordering stationery stock. Who we\’re looking for The successful candidate must have exceptional customer service skills Ability to multitask and prioritise work loads You will be IT competent and a quick learner Working Hours: Monday – Friday (Shifts between 8am – 19:00), occasional Saturdays 8am-4pm. 37.5 hours per week Contract Type: Permanent , full time Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options \’Spire for you\’ reward platform – discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference; it is their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
Administrator - Admissions employer: Spire Healthcare
Contact Detail:
Spire Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - Admissions
✨Tip Number 1
Familiarise yourself with the healthcare sector, especially the admissions process. Understanding how patient bookings and follow-ups work will give you an edge in interviews and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios. This can help you articulate your approach to handling patient queries and demonstrate your ability to multitask effectively during the interview.
✨Tip Number 3
Get comfortable with common IT systems used in healthcare administration. Familiarity with spreadsheets and booking software can set you apart as a quick learner and a competent candidate.
✨Tip Number 4
Network with current or former employees of Spire Healthcare. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Administrator - Admissions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience, even if it's not directly in healthcare. Use specific examples to demonstrate how you've successfully handled customer interactions.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Spire Healthcare and how your skills align with their values, particularly in providing excellent patient support.
Highlight IT Competence: Since the role requires being IT competent, mention any relevant software or systems you are familiar with. If you have experience with spreadsheets or booking systems, be sure to include that in your application.
Showcase Multitasking Abilities: In your application, provide examples of how you've successfully managed multiple tasks or priorities in previous roles. This will demonstrate your ability to handle the varied responsibilities of the Admissions Administrator position.
How to prepare for a job interview at Spire Healthcare
✨Showcase Your Customer Service Skills
As an Admissions Administrator, exceptional customer service is key. Prepare examples of how you've provided excellent service in previous roles or situations, even if they are not directly related to healthcare.
✨Demonstrate IT Competence
Since the role requires handling various systems, be ready to discuss your IT skills. Familiarise yourself with common software used in administrative roles and be prepared to explain how you quickly learn new systems.
✨Highlight Multitasking Abilities
The job involves juggling multiple tasks, so think of instances where you've successfully managed several responsibilities at once. Be specific about how you prioritised your workload to meet deadlines.
✨Research Spire Healthcare
Understanding the company’s values and services will help you align your answers with their mission. Familiarise yourself with Spire Healthcare's commitment to patient care and their approach to employee well-being.
