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- Tasks: Support daily store operations and inspire the sales team with brand passion.
- Company: Join AWWG, a global fashion group known for iconic brands like Hackett and Pepe Jeans.
- Benefits: Enjoy staff discounts, commissions, career growth opportunities, and access to exclusive perks.
- Why this job: Be part of a dynamic, diverse team that values creativity and offers personal growth.
- Qualifications: Two years in fashion retail, strong communication skills, and a positive attitude required.
- Other info: Uniform provided, plus opportunities for free courses and exclusive event invitations.
The predicted salary is between 24000 - 36000 £ per year.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.
If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
What we are looking for:
We are looking for a driven and passionate Assistant Store Manager to join our team!
Your main goals as an Assistant Store Manager are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running the store operations, working hand in hand with the Store Manager and driving sales through product knowledge and team management.
Our dream is that every client feels and shares our brand identity, in a way that they
are willing to come back again to our stores, to make this happen, we need you!
What we offer:
Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here\’s what you can look forward to:
To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
Uniform: Enjoy a stylish and professional uniform provided by the company.
Discounts: We offer a staff discount across all AWWG brands in Europe.
Commissions: a monthly commission system where the more you sell, the more you earn.
Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
Life assurance.
And many other benefits such as team building and engagement, cost effective commuting options , free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!
Key responsibilities of the role:
Team Management: Enthusiastically transmit passion for the brand to the sales
team, supporting the Store Manager, enabling the internal development of the
people who work with you.
Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIS, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process.
Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service.
Shop operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.
Requirements What you need to succeed in this role
Minimum two years of relevant experience in fashion retail.
English speaker, other languages would be a plus.
Strong team player and commercial mindset.
Amazing communications skills.
Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.
AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also the Iberia brand Agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal
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Contact Detail:
Hackett Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Hackett ICON O2
✨Tip Number 1
Familiarise yourself with Hackett's brand identity and values. Understanding their commitment to British heritage and quality will help you convey your passion for the brand during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight specific instances where you motivated your team to achieve sales targets or improve customer service.
✨Tip Number 3
Research current fashion trends and how they relate to Hackett's offerings. Being knowledgeable about the latest styles and how they fit into the brand's aesthetic will demonstrate your enthusiasm and readiness for the role.
✨Tip Number 4
Prepare to discuss your approach to customer experience. Think of ways you've previously built customer loyalty and how you can apply those strategies to enhance the shopping experience at Hackett.
We think you need these skills to ace Assistant Store Manager - Hackett ICON O2
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Hackett's brand identity and values. Highlight your appreciation for British heritage and creativity in your application to show that you align with their ethos.
Tailor Your CV: Make sure your CV reflects your relevant experience in fashion retail, particularly any roles involving team management or sales. Use specific examples to demonstrate your achievements and skills.
Craft a Compelling Cover Letter: Write a cover letter that conveys your passion for the brand and your understanding of the role. Mention how your previous experiences have prepared you to support the Store Manager and drive sales effectively.
Showcase Your Communication Skills: In your application, emphasise your communication skills and ability to connect with customers. Provide examples of how you've successfully engaged with teams or clients in past roles.
How to prepare for a job interview at Hackett Ltd
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Hackett and its values during the interview. Share specific examples of how you connect with the brand's heritage and creativity, as this will demonstrate your alignment with their mission.
✨Highlight Your Team Management Skills
Discuss your experience in leading teams and how you've successfully motivated others in a retail environment. Be prepared to share examples of how you've supported team development and driven sales through effective management.
✨Demonstrate Attention to Detail
Since attention to detail is crucial for this role, provide examples from your previous work where your meticulous nature led to improved customer experiences or operational efficiency. This will show that you understand the importance of quality service.
✨Prepare for Customer Experience Scenarios
Think about how you would handle various customer service situations. Be ready to discuss how you would attract and retain customers, ensuring they have a memorable experience that aligns with Hackett's brand identity.
