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- Tasks: Lead a dynamic team while ensuring top-notch customer service and achieving sales targets.
- Company: Join Kurt Geiger, a creative footwear brand inspired by London's vibrant energy and diversity.
- Benefits: Enjoy competitive pay, generous bonuses, amazing employee discounts, and fabulous shoes!
- Why this job: Be part of a brand that values kindness, diversity, and individual style in a fun retail environment.
- Qualifications: Previous retail management experience and a passion for fashion are essential.
- Other info: Work in a supportive atmosphere where your leadership can shine and make a difference.
The predicted salary is between 28800 - 43200 £ per year.
Dual Site Branch Manager- Kurt Geiger & Carvela Arndale
Description
Kurt Geiger | About Us
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness For Freedom | For Unity Against Racism
Requirements
WE NEED YOU TO:
- Ensure customer service is of the highest standards at all times
- Be a role model for your team and with your own service standards
- Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
- Actively liaise, communicate and develop good relations with your team and Senior Management
- Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
- Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
- Rota your team effectively and ensure optimum cover during peak trading periods
- Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
- Ensure your store maintains excellent visual presentation which is consistent with company guidelines
Requirements
- Previous retail management experience
- Background with a fashion-forward footwear, accessory or fashion brand
- To be a customer service ambassador
- Proven ability to drive sales and team working to KPI’s
- To be immaculately presented and representative of our luxury/fashion forward brand in every way
Benefits
- Competitive salary
- Pension and life assurance
- Generous bonus structure
- Amazing employee discounts
- Fabulous shoes!
Our Stores
The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
Dual Site Branch Manager employer: Kurt Geiger
Contact Detail:
Kurt Geiger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Site Branch Manager
✨Tip Number 1
Familiarize yourself with Kurt Geiger's brand values and culture. Understanding their commitment to diversity, creativity, and community will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your previous retail management experience by preparing specific examples of how you've driven sales and improved customer service in past roles. This will demonstrate your capability to meet the high standards expected at Kurt Geiger.
✨Tip Number 3
Highlight your ability to manage and motivate a team effectively. Be ready to discuss your strategies for maintaining high performance and productivity, as well as how you handle employee relations and coaching.
✨Tip Number 4
Prepare to discuss your understanding of visual merchandising and how it impacts customer experience. Being able to articulate your vision for maintaining excellent store presentation will set you apart as a candidate.
We think you need these skills to ace Dual Site Branch Manager
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Kurt Geiger and Carvela's brand values, mission, and product offerings. Highlight your understanding of their commitment to diversity, creativity, and customer service in your application.
Showcase Relevant Experience: Emphasize your previous retail management experience, particularly in fashion-forward brands. Provide specific examples of how you've driven sales and maintained high customer service standards in past roles.
Highlight Leadership Skills: Demonstrate your ability to lead and motivate a team. Include examples of how you've managed staff scheduling, met payroll budgets, and coached team members to achieve individual targets.
Tailor Your Application: Customize your CV and cover letter to reflect the job requirements. Use keywords from the job description, such as 'customer service ambassador' and 'visual presentation,' to align your application with what they are looking for.
How to prepare for a job interview at Kurt Geiger
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry and specifically for Kurt Geiger and Carvela. Share examples of how you stay updated on trends and how you embody the brand's values of diversity and creativity.
✨Demonstrate Leadership Skills
As a Dual Site Branch Manager, you'll need to showcase your leadership abilities. Prepare to discuss your previous management experiences, focusing on how you've motivated teams, driven sales, and maintained high customer service standards.
✨Highlight Customer Service Excellence
Be ready to provide specific examples of how you've ensured top-notch customer service in past roles. Discuss strategies you've implemented to enhance the customer experience and how you handle challenging situations.
✨Understand the Brand's Identity
Familiarize yourself with Kurt Geiger's history, values, and signature style. During the interview, reference how you can contribute to maintaining the brand's image and ensuring that your team represents it impeccably.
