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For Companies At a Glance
- Tasks: Join our Waiting Staff team and serve customers in a vibrant pub environment.
- Company: Public House is a friendly establishment focused on teamwork and customer satisfaction.
- Benefits: Enjoy 50% off food, discounts on shopping, and 28 days holiday per year.
- Why this job: Be part of a thriving team with opportunities for personal and professional growth.
- Qualifications: A positive attitude and good communication skills are essential; experience is a plus but not required.
- Other info: We promote inclusivity and offer flexible schedules to support work-life balance.
Job Description
When you join our Waiting Staff team you will have access to our benefits including, but not limited to:
- 50% off food and drink in our pubs for a table of up to 4 people
- Every penny of service charge goes to the people who work in our restaurants, including everyone who works in the kitchen
- Amazing access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance AND discount on HUGE list of bars and restaurants.
- 24/7 access to our employee support helplines including free counselling, financial and legal advice
- 28 days holiday per year
- Lots of training to develop yourself personally and professionally
- Employee referral scheme
- A Thriving Environment:Become a part of our vibrant and friendly team, where teamwork and customer satisfaction are our top priorities.
- Career Growth:We believe in nurturing talent and offer opportunities for personal and professional growth within our establishment.
- Flexible Schedules:Enjoy work-life balance with our flexible scheduling options tailored to your needs.
- Excellent Compensation:We offer excellent pay and benefits
We continually strive to be an organisation that actively promotes inclusivity, striving to embrace people of all ages, genders, identities, races, sexual orientations, and ethnicities.
Ideal Waiting Staff traits:
- Positive and friendly attitude as well as a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
Previous experience in a high-end and high-volume establishment is preferable BUT NOT imperative.
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Contact Detail:
The Hero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Show your enthusiasm for the hospitality industry during any interactions. Whether it's in a casual conversation or during an interview, expressing your passion for providing excellent customer service can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the menu and offerings of the establishment before your interview. This not only demonstrates your interest but also allows you to engage in meaningful conversations about the food and drink, showcasing your knowledge and eagerness to learn.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the work culture and expectations, and may even refer you internally, which can significantly boost your chances of landing the job.
✨Tip Number 4
Prepare to discuss how you handle fast-paced environments. Share specific examples from past experiences where you successfully managed multiple tasks or dealt with challenging situations, as this will highlight your suitability for the role.
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Emphasise any previous roles in waiting staff or customer service, and showcase your communication skills and ability to work in a team.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to join their team specifically and how your positive attitude and willingness to collaborate make you a great fit.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as excellent communication, teamwork, and the ability to thrive in a fast-paced environment. Use specific examples from your past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at The Hero
✨Show Your Positive Attitude
As a potential member of the Waiting Staff, it's crucial to demonstrate a positive and friendly attitude during your interview. Smile, maintain eye contact, and engage with your interviewer to showcase your enthusiasm for the role.
✨Highlight Teamwork Skills
Since teamwork is a top priority in this role, be prepared to discuss your experiences working collaboratively with others. Share specific examples of how you've contributed to a team environment in previous jobs or situations.
✨Demonstrate Communication Skills
Excellent communication is key in the hospitality industry. During the interview, practice clear and concise responses. You might also want to ask questions about the team dynamics to show your interest in effective communication.
✨Prepare for Fast-Paced Scenarios
Given that the role involves working in a fast-paced environment, think of examples from your past experiences where you successfully managed multiple tasks under pressure. This will help illustrate your ability to thrive in a busy setting.
