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- Tasks: Join our Customer Service team as a Housing Officer, managing housing services and case management.
- Company: Work with a trusted client known for their commitment to community and customer service.
- Benefits: Enjoy a permanent position with opportunities for growth and development.
- Why this job: Make a real impact in the community while developing your skills in a supportive environment.
- Qualifications: Previous experience in housing management and case oversight is essential.
- Other info: This role offers a chance to work closely with diverse communities.
The predicted salary is between 28800 - 43200 £ per year.
We are currently working with one of our long standing clients to onboard a Housing Officer to join their Customer Service team on a permanent basis.
The requirements for this Housing Officer role are:
- Previous experience of delivering a range of housing management services including safeguarding, anti-social behaviour and tenancy breaches as well as the ability to oversee and work on case managemen…
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Housing Officer employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Make sure to familiarize yourself with the specific housing management services mentioned in the job description. Understanding safeguarding, anti-social behaviour, and tenancy breaches will help you demonstrate your expertise during the interview.
✨Tip Number 2
Prepare examples from your previous experience that showcase your ability to handle case management effectively. Being able to discuss real-life scenarios will highlight your problem-solving skills and suitability for the role.
✨Tip Number 3
Research the company’s values and customer service approach. Aligning your answers with their mission during the interview can show that you are a great fit for their team and culture.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Housing Officer position. Make sure you understand the key responsibilities and requirements, such as experience in housing management services and case management.
Highlight Relevant Experience: In your application, emphasize your previous experience related to housing management, safeguarding, and handling anti-social behaviour. Use specific examples to demonstrate your skills and achievements in these areas.
Tailor Your CV: Customize your CV to align with the job description. Focus on relevant roles and responsibilities that showcase your ability to manage tenancies and address breaches effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for the Housing Officer role. Mention your passion for customer service and how your background aligns with the company's values and mission.
How to prepare for a job interview at Niyaa People Ltd
✨Showcase Your Experience
Be prepared to discuss your previous experience in delivering housing management services. Highlight specific examples of how you've handled safeguarding, anti-social behaviour, and tenancy breaches.
✨Demonstrate Case Management Skills
Since the role involves overseeing case management, be ready to explain your approach to managing cases effectively. Discuss any relevant tools or methodologies you use to stay organized and ensure follow-through.
✨Emphasize Customer Service
As this position is within a Customer Service team, illustrate your commitment to providing excellent service. Share instances where you went above and beyond to assist tenants or resolve issues.
✨Prepare Questions
Have thoughtful questions ready for the interviewer about the company culture, team dynamics, and expectations for the Housing Officer role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
