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- Tasks: Support internal systems in a Windows Desktop environment and troubleshoot network configurations.
- Company: Join a dynamic company delivering software services to top retailers.
- Benefits: Enjoy up to £27,000, training, career development, and hybrid work options.
- Why this job: Gain hands-on experience in IT support with a flexible shift schedule and a supportive culture.
- Qualifications: Experience in IT Service Desk Support, knowledge of MS SQL, and strong problem-solving skills.
- Other info: Work 4 days on, 4 days off for a balanced lifestyle.
The predicted salary is between 21600 - 37800 £ per year.
IT Service Desk Support – Windows, Desktop, Network Config, MS SQL.
- Up to £27,000 + training, benefits, career development
- Onsite / Hybrid in Southampton, Hampshire
- Shift Work; 4 days-on, 4 days-off
We are looking for an experienced IT Service Desk Support Engineer who will help support internal systems in a Windows Desktop environment. The company deliver software services to a number of retailers wi…
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IT Service Desk Support employer: Spectrum It Recruitment Limited
Contact Detail:
Spectrum It Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Support
✨Tip Number 1
Familiarize yourself with common Windows Desktop issues and solutions. Being able to demonstrate your troubleshooting skills during the interview will show that you are proactive and knowledgeable.
✨Tip Number 2
Brush up on your networking knowledge, especially around configurations and common problems. This will help you stand out as someone who can handle a variety of IT challenges.
✨Tip Number 3
Gain some hands-on experience with MS SQL if you haven't already. Understanding how to manage databases can be a significant advantage in this role.
✨Tip Number 4
Be prepared to discuss your experience with shift work and how you manage your time effectively. This is crucial for a role that involves a 4 days-on, 4 days-off schedule.
We think you need these skills to ace IT Service Desk Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT Service Desk Support, particularly with Windows, Desktop, Network Configuration, and MS SQL. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT support and your understanding of the company's services. Mention how your background aligns with their needs and express your enthusiasm for the role.
Highlight Relevant Certifications: If you have any certifications related to IT support or specific technologies mentioned in the job description, be sure to include them. This can set you apart from other candidates.
Prepare for Technical Questions: Anticipate technical questions related to Windows environments, network configurations, and MS SQL during the interview process. Brush up on these topics to demonstrate your expertise.
How to prepare for a job interview at Spectrum It Recruitment Limited
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of Windows Desktop environments, network configurations, and MS SQL. Be prepared to answer technical questions or even troubleshoot a scenario during the interview.
✨Show Your Problem-Solving Skills
Employers love candidates who can think on their feet. Prepare examples of past experiences where you successfully resolved IT issues, especially in a service desk role.
✨Understand the Company’s Services
Research the company and its software services for retailers. Understanding their business model will help you tailor your answers and show that you're genuinely interested in the role.
✨Be Ready for Shift Work Questions
Since this position involves shift work, be prepared to discuss your availability and how you manage work-life balance. Showing flexibility and a positive attitude towards shifts can set you apart.
