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- Tasks: Manage service delivery, ensuring quality and safety standards are met daily.
- Company: Join a leading firm in Manchester with a strong commitment to excellence.
- Benefits: Enjoy a competitive salary, company vehicle, bonus, and comprehensive benefits package.
- Why this job: Be part of a dynamic team that values innovation and personal development.
- Qualifications: Previous contract management experience and relevant qualifications are essential.
- Other info: This is a customer-facing role requiring strong communication skills.
The predicted salary is between 33000 - 77000 £ per year.
Job Title: PFI Account Manager Location: Manchester Contract Type: Permanent, Full-Time Salary: £55,000 + company vehicle / car allowance, bonus, and comprehensive benefits package. Role Overview The Account Manager will be responsible for the day-to-day management of service delivery, including financial, safety, and quality performance elements of the contract. You will ensure that contractual commitments are delivered in line with SLAs/KPIs and other requirements detailed in the contract documentation. This role requires setting high standards and ensuring all aspects of commercial and operational delivery comply with legislative requirements, company governance, policies, and procedures. Building strong relationships and maintaining proactive communication with all internal and external stakeholders is essential. This is a customer-facing role. Key Responsibilities Provide a safe and healthy environment and working conditions for all employees in line with company safety standards. Comply with all company policies and procedures to ensure timely and effective implementation. Drive quality, innovation, and continuous improvement. Promote an open, transparent management style that encourages progress and development within the team and with client stakeholders. Ensure financial policies and processes are communicated, implemented, and monitored effectively. Ensure contracts are staffed with fully competent and appropriately trained teams, with effective succession planning in place. Deliver effective communication through advice, leadership, and participation in client management meetings, briefings, consultation forums, correspondence, and reporting. Ensure efficient operation, maintenance, and repair of site M&E plant, equipment, building fabric, and services. Minimise company risk from technical, financial, or health and safety perspectives by making appropriate checks in a timely manner. Essential Skills & Experience Previous contract management experience. Member of BIFM, or appropriate FM/Technical qualifications. Strong knowledge of building services and legislation. Experience managing services in a prestigious corporate environment. Proven background in facilities management. Ability to remain calm and make clear decisions in high-pressure situations. Technical background is essential. Health & Safety qualification / M&E qualifications. Knowledge of Water Systems and Legionella Control (HSG274). Proficient in Microsoft Office (Word, Outlook). Experience with CAFM systems. Full, clean UK driving licence. Recognised industry qualification and relevant experience required. Apply today or email (url removed) for further details
PFI Account Manager employer: 300 North Limited
Contact Detail:
300 North Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PFI Account Manager
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) and service level agreements (SLAs) relevant to the PFI sector. Understanding these metrics will help you demonstrate your ability to manage contracts effectively during interviews.
✨Tip Number 2
Network with professionals in facilities management and PFI sectors. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights and possibly refer you to opportunities at StudySmarter.
✨Tip Number 3
Brush up on your knowledge of health and safety regulations, particularly those related to building services and Legionella control. Being well-versed in these areas will set you apart as a candidate who prioritises safety and compliance.
✨Tip Number 4
Prepare to discuss your experience in managing teams and fostering communication with stakeholders. Highlight specific examples where you've successfully led projects or improved service delivery, as this is crucial for the customer-facing aspect of the role.
We think you need these skills to ace PFI Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract management and facilities management. Emphasise any previous roles where you managed service delivery, financial performance, or compliance with safety standards.
Craft a Strong Cover Letter: In your cover letter, address the key responsibilities outlined in the job description. Showcase your ability to build relationships with stakeholders and your experience in driving quality and continuous improvement.
Highlight Relevant Qualifications: Clearly list any relevant qualifications, such as BIFM membership or health and safety certifications. Mention your technical background and any specific knowledge of building services and legislation that aligns with the role.
Showcase Problem-Solving Skills: Provide examples in your application of how you've remained calm and made clear decisions in high-pressure situations. This will demonstrate your capability to handle the demands of the PFI Account Manager role.
How to prepare for a job interview at 300 North Limited
✨Know Your Contract Management Basics
Make sure you brush up on your contract management knowledge. Be prepared to discuss your previous experiences in managing contracts, focusing on how you ensured compliance with SLAs and KPIs. This will show that you understand the core responsibilities of the role.
✨Demonstrate Your Safety Awareness
Since safety is a key aspect of this role, be ready to talk about your experience with health and safety regulations. Highlight any relevant qualifications you have and provide examples of how you've maintained a safe working environment in past positions.
✨Showcase Your Relationship-Building Skills
This position requires strong communication and relationship-building skills. Prepare examples of how you've successfully managed relationships with stakeholders in previous roles, and be ready to discuss your approach to maintaining proactive communication.
✨Prepare for Technical Questions
Given the technical background required for this role, expect questions related to building services and legislation. Brush up on your knowledge of water systems and Legionella control, as well as any relevant technical qualifications you possess.
