Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage service delivery, ensuring quality and safety standards are met daily.
- Company: Join a leading firm in Manchester with a strong commitment to excellence.
- Benefits: Enjoy a competitive salary, company vehicle, bonus, and comprehensive benefits package.
- Why this job: Be part of a dynamic team that values innovation and personal development.
- Qualifications: Previous contract management experience and relevant industry qualifications required.
- Other info: This is a customer-facing role, perfect for those who thrive on building relationships.
The predicted salary is between 44000 - 66000 £ per year.
PFI Account Manager – North West
£70,000 + Bonus
Permanent/ Full-time
Hybrid Working
PFI Contract
Manchester
Facililties Management contract
We are looking for an experienced PFI Account Manager to take responsibility for the effective operational and commercial performance of a long term Public Private Partnership contract. This role will oversee the delivery of contracted services, support compliance with the Project Agreement, and act as a key interface between the client, FM service providers, and stakeholders.
The position is well suited to individuals with experience in PFI or PPP environments, particularly those who have worked within SPVs, asset management teams, or senior FM contract management roles.
Key Responsibilities
Contract Governance and Compliance
- Develop a strong understanding of the Project Agreement, service specifications, and contractual obligations.
- Monitor service provider performance, ensuring contractual, statutory, and regulatory compliance.
- Lead and contribute to monthly performance meetings, producing accurate reports and action plans.
- Support the management of contractual variations, payment mechanism issues, and performance deductions.
- Ensure documentation, audit trails, and reporting meet contractual and internal governance requirements.
Operational Performance Management
- Oversee day to day operational delivery through engagement with FM contractors and stakeholders.
- Monitor KPIs, SLAs, and service desk data to identify trends, risks, or potential non performance.
- Work with service providers to resolve issues promptly and drive continuous improvement.
- Support the development and management of lifecycle planning, asset replacement, and technical reporting.
Client and Stakeholder Engagement
- Build and maintain strong relationships with the Authority, Trust, contractors, tenants, and local stakeholders.
- Represent the Project Company at meetings, providing clear updates, insights, and recommendations.
- Ensure communication across all parties is proactive, transparent, and commercially aware.
Financial and Commercial Management
- Support budget preparation, forecasting, and financial reporting.
- Assist with oversight of lifecycle and maintenance expenditure, ensuring value for money.
- Review contractor proposals, quotations, and claims, ensuring alignment with contractual requirements.
- Contribute to risk management activities, including identification, assessment, and mitigation planning.
Leadership and Team Collaboration
- Work collaboratively with technical, commercial, and performance colleagues.
- Support the development of a positive, solutions focused culture within the contract delivery team.
- Assist with mentoring or supporting operational staff involved in performance, helpdesk, or compliance tasks.
About You
Essential Experience
- Experience working within PFI, PPP, SPV, or complex FM contract environments.
- Strong understanding of contract management, commercial principles, and compliance frameworks.
- Background in Hard FM, asset management, estates, building services, or operational contract management.
- Strong stakeholder management and communication skills, with the ability to influence at all levels.
- Proven ability to analyse data, interpret reports, and present information clearly.
- Ability to work independently, prioritise workloads, and manage competing demands.
Desirable
- Experience working with payment mechanisms, lifecycle processes, or performance deductions.
- Technical understanding of building services, statutory compliance, or asset management.
- Professional qualifications in FM, engineering, surveying, project management, or related fields.
Why Apply?
This is a brilliant opportunity for someone who thrives in a structured, commercial, stakeholder-driven environment and enjoys leading the operational success of PFI contracts. You\’ll join a respected organisation with a supportive leadership team, strong values, and a long-term commitment to high-quality PFI management
#J-18808-Ljbffr
PFI Account Manager employer: 300 North Limited
Contact Detail:
300 North Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PFI Account Manager
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) and service level agreements (SLAs) relevant to the PFI sector. Understanding these metrics will help you demonstrate your ability to meet and exceed contractual commitments during interviews.
✨Tip Number 2
Network with professionals in the facilities management industry, especially those who have experience in PFI contracts. Attend industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven quality and innovation in previous roles. Highlighting your achievements in improving service delivery will set you apart from other candidates.
✨Tip Number 4
Research StudySmarter's values and culture to align your approach during the interview process. Showing that you understand and resonate with our mission can make a positive impression on the hiring team.
We think you need these skills to ace PFI Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract management and facilities management. Emphasise any previous roles where you managed service delivery, financial performance, or compliance with safety standards.
Craft a Strong Cover Letter: In your cover letter, address the key responsibilities outlined in the job description. Showcase your ability to build relationships with stakeholders and your experience in driving quality and continuous improvement.
Highlight Relevant Qualifications: Clearly list any relevant qualifications, such as BIFM membership or health and safety certifications. Mention your technical background and any specific knowledge of building services and legislation that aligns with the role.
Showcase Problem-Solving Skills: Provide examples in your application of how you've remained calm and made clear decisions in high-pressure situations. This will demonstrate your ability to handle the demands of the PFI Account Manager role effectively.
How to prepare for a job interview at 300 North Limited
✨Know Your Contract Management Basics
Make sure you brush up on your contract management knowledge. Understand the key performance indicators (KPIs) and service level agreements (SLAs) relevant to the role, as well as how to ensure compliance with them.
✨Demonstrate Your Safety Awareness
Since safety is a top priority in this role, be prepared to discuss your experience with health and safety regulations. Highlight any relevant qualifications or training you've received, especially in relation to M&E systems and Legionella control.
✨Showcase Your Relationship-Building Skills
This position requires strong communication and relationship-building skills. Think of examples from your past experiences where you've successfully managed stakeholder relationships and how you maintained proactive communication.
✨Prepare for High-Pressure Scenarios
Given the nature of the role, you may face high-pressure situations. Be ready to share specific instances where you've remained calm and made effective decisions under pressure, demonstrating your ability to handle challenges.
