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For Companies At a Glance
- Tasks: Manage service delivery, ensuring quality and safety standards are met daily.
- Company: Join a leading firm in Manchester with a strong commitment to excellence.
- Benefits: Enjoy a competitive salary, company vehicle, bonus, and comprehensive benefits package.
- Why this job: Be part of a dynamic team that values innovation and personal development.
- Qualifications: Previous contract management experience and relevant industry qualifications required.
- Other info: This is a customer-facing role, perfect for those who thrive on building relationships.
Job Title: PFI Account Manager
Are you the right applicant for this opportunity Find out by reading through the role overview below.
Location: Manchester
Contract Type: Permanent, Full-Time
Salary: £55,000 + company vehicle / car allowance, bonus, and comprehensive benefits package.
Role Overview
The Account Manager will be responsible for the day-to-day management of service delivery, including financial, safety, and quality performance elements of the contract. You will ensure that contractual commitments are delivered in line with SLAs/KPIs and other requirements detailed in the contract documentation.
This role requires setting high standards and ensuring all aspects of commercial and operational delivery comply with legislative requirements, company governance, policies, and procedures. Building strong relationships and maintaining proactive communication with all internal and external stakeholders is essential. This is a customer-facing role.
Key Responsibilities
Provide a safe and healthy environment and working conditions for all employees in line with company safety standards.
Comply with all company policies and procedures to ensure timely and effective implementation.
Drive quality, innovation, and continuous improvement.
Promote an open, transparent management style that encourages progress and development within the team and with client stakeholders.
Ensure financial policies and processes are communicated, implemented, and monitored effectively.
Ensure contracts are staffed with fully competent and appropriately trained teams, with effective succession planning in place.
Deliver effective communication through advice, leadership, and participation in client management meetings, briefings, consultation forums, correspondence, and reporting.
Ensure efficient operation, maintenance, and repair of site M&E plant, equipment, building fabric, and services.
Minimise company risk from technical, financial, or health and safety perspectives by making appropriate checks in a timely manner.
Essential Skills & Experience
Previous contract management experience.
Member of BIFM, or appropriate FM/Technical qualifications.
Strong knowledge of building services and legislation.
Experience managing services in a prestigious corporate environment.
Proven background in facilities management.
Ability to remain calm and make clear decisions in high-pressure situations.
Technical background is essential.
Health & Safety qualification / M&E qualifications.
Knowledge of Water Systems and Legionella Control (HSG274).
Proficient in Microsoft Office (Word, Outlook).
Experience with CAFM systems.
Full, clean UK driving licence.
Recognised industry qualification and relevant experience required.
Apply today or email (url removed) for further details
PFI Account Manager employer: 300 North Limited
Contact Detail:
300 North Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PFI Account Manager
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) and service level agreements (SLAs) relevant to the PFI sector. Understanding these metrics will help you demonstrate your ability to meet and exceed contractual commitments during interviews.
✨Tip Number 2
Network with professionals in the facilities management industry, especially those who have experience in PFI contracts. Attend industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven quality and innovation in previous roles. Highlighting your achievements in improving service delivery will set you apart from other candidates.
✨Tip Number 4
Research StudySmarter's values and culture to align your approach during the interview process. Showing that you understand and resonate with our mission can make a positive impression on the hiring team.
We think you need these skills to ace PFI Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract management and facilities management. Emphasise any previous roles where you managed service delivery, financial performance, or compliance with safety standards.
Craft a Strong Cover Letter: In your cover letter, address the key responsibilities outlined in the job description. Showcase your ability to build relationships with stakeholders and your experience in driving quality and continuous improvement.
Highlight Relevant Qualifications: Clearly list any relevant qualifications, such as BIFM membership or health and safety certifications. Mention your technical background and any specific knowledge of building services and legislation that aligns with the role.
Showcase Problem-Solving Skills: Provide examples in your application of how you've remained calm and made clear decisions in high-pressure situations. This will demonstrate your ability to handle the demands of the PFI Account Manager role effectively.
How to prepare for a job interview at 300 North Limited
✨Know Your Contract Management Basics
Make sure you brush up on your contract management knowledge. Understand the key performance indicators (KPIs) and service level agreements (SLAs) relevant to the role, as well as how to ensure compliance with them.
✨Demonstrate Your Safety Awareness
Since safety is a top priority in this role, be prepared to discuss your experience with health and safety regulations. Highlight any relevant qualifications or training you've received, especially in relation to M&E systems and Legionella control.
✨Showcase Your Relationship-Building Skills
This position requires strong communication and relationship-building skills. Think of examples from your past experiences where you've successfully managed stakeholder relationships and how you maintained proactive communication.
✨Prepare for High-Pressure Scenarios
Given the nature of the role, you may face high-pressure situations. Be ready to share specific instances where you've remained calm and made effective decisions under pressure, demonstrating your ability to handle challenges.
