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- Tasks: Provide L3 support for Microsoft Teams, SBC, and SIP in a dynamic environment.
- Company: Join a leading Microsoft Partner specializing in Teams Voice Managed Services.
- Benefits: Enjoy remote work flexibility and opportunities for professional training.
- Why this job: Be part of a collaborative team while enhancing your skills in Microsoft Security and Dynamics.
- Qualifications: Experience in L3 support for Microsoft Teams is essential.
- Other info: This role offers a chance to work on enterprise-level telephony solutions.
The predicted salary is between 36000 - 60000 £ per year.
UC L3 Support Engineer (Microsoft Teams, SBC, SIP) Train in Microsoft Security, Dynamics Contact Centre!
A UC L3 Support Engineer (Microsoft Teams, SBC, SIP) is required by a leading Microsoft Partner and Teams Voice Managed Services provider. Work on enterprise Teams Telephony & Contact Centre solutions in a collaborative, remote-first environment.
Required Experience:
L3 support in Microsoft Team…
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UC L3 Support Engineer (Microsoft Teams, SBC, SIP) Train in Microsoft Security, Dynamics Contact Centre! employer: MS Talent Ltd
Contact Detail:
MS Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UC L3 Support Engineer (Microsoft Teams, SBC, SIP) Train in Microsoft Security, Dynamics Contact Centre!
✨Tip Number 1
Familiarize yourself with Microsoft Teams, SBC, and SIP protocols. Having a solid understanding of these technologies will not only boost your confidence during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Engage with online communities or forums related to Microsoft Teams and telephony solutions. Networking with professionals in the field can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on the latest trends and updates in Microsoft Security and Dynamics Contact Centre. Showing that you are proactive about learning can set you apart from other candidates.
✨Tip Number 4
Prepare for scenario-based questions that may arise during the interview. Think about how you would handle specific technical challenges related to Microsoft Teams and be ready to discuss your problem-solving approach.
We think you need these skills to ace UC L3 Support Engineer (Microsoft Teams, SBC, SIP) Train in Microsoft Security, Dynamics Contact Centre!
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a UC L3 Support Engineer. Familiarize yourself with Microsoft Teams, SBC, and SIP technologies to demonstrate your knowledge in your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in L3 support, particularly with Microsoft Teams and related technologies. Use specific examples to showcase your skills and achievements.
Tailor Your Application: Customize your application materials to align with the job description. Use keywords from the listing to ensure your application stands out and shows that you are a perfect fit for the role.
Show Enthusiasm for Learning: Since the position includes training in Microsoft Security and Dynamics Contact Centre, express your eagerness to learn and grow in these areas. Mention any relevant courses or certifications you have completed.
How to prepare for a job interview at MS Talent Ltd
✨Show Your Technical Expertise
Be prepared to discuss your experience with Microsoft Teams, SBC, and SIP in detail. Highlight specific projects or challenges you've faced and how you resolved them, as this will demonstrate your L3 support capabilities.
✨Understand the Company’s Services
Research the leading Microsoft Partner and their Teams Voice Managed Services. Understanding their offerings will help you tailor your responses and show that you're genuinely interested in the role and the company.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Practice articulating your thought process when troubleshooting issues related to Teams Telephony and Contact Centre solutions.
✨Emphasize Collaboration Skills
Since the role is in a collaborative, remote-first environment, be ready to discuss your experience working in teams. Share examples of how you've effectively communicated and collaborated with colleagues in a remote setting.
