At a Glance
- Tasks: Manage work orders and ensure timely completion while maintaining communication with stakeholders.
- Company: Join a leading National Facilities Services Company based in Plymouth, thriving after recent contract wins.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a supportive team where your organisational skills will shine and make a real impact.
- Qualifications: GCSEs in Maths & English, IT experience, and strong communication skills are essential.
- Other info: Flexible working and a chance to develop your career in a fast-paced industry.
The predicted salary is between 28800 - 43200 £ per year.
Are you an Administrator with a good customer services background looking for a new role which will keep you busy day in day out? This National Facilities Services Company based in Plymouth is currently looking to add to their team after a number of contract wins and a restructure. As Contract Support Administrator, you will administer scheduled reactive work orders ensuring response and completion within the required time frame(s). Update the Concerto CAFM system to ensure proactive communication with all stakeholders. Key Accountabilities Effectively process scheduled and reactive works from initial raising of jobs through to completion and invoicing in a timely manner. Accurate inputting of information into the Concerto CAFM system. Maintain excellent relationships with colleagues, clients, and suppliers/contractors. Liaise with directly employed engineers and sub-contractors. Assist in the collation of monthly reports. General administrative tasks as required. Attend meetings as requested. Carry out other duties as and when required by Line Manager. Technical Skills / Knowledge Minimum GCSEs grade C or above in Maths & English. IT experience. Excellent organisational skills. Good written and verbal communication abilities. Preferable NVQ or equivalent in Business Administration or Customer Service. Qualifications / Person Specification Excellent interpersonal skills. Excellent telephone and communication skills. Able to prioritise and work to deadlines. Excellent attention to detail. Excellent IT competency in Microsoft Office including Excel. A team player, flexible, able to work under pressure. For further information on the role and the company you would be working for, please APPLY NOW or get in touch with Rhymel Henderson. #J-18808-Ljbffr
Contract Administrator employer: ThriveSW Limited
Contact Detail:
ThriveSW Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Administrator
✨Tip Number 1
Familiarise yourself with the Concerto CAFM system, as it's a key part of the role. If you can demonstrate your understanding or experience with similar systems during your interactions, it will show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight your customer service skills in conversations or networking opportunities. Since maintaining relationships with clients and suppliers is crucial, sharing specific examples of how you've successfully managed client interactions can set you apart.
✨Tip Number 3
Prepare to discuss your organisational skills in detail. Think of instances where you've effectively prioritised tasks under pressure, as this will resonate well with the demands of the role and show that you can handle the workload.
✨Tip Number 4
Engage with current employees or alumni from the company on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
We think you need these skills to ace Contract Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasise your organisational skills and any experience with IT systems, particularly if you have worked with CAFM systems before.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Contract Administrator role specifically. Mention your ability to manage multiple tasks, your attention to detail, and how you can maintain excellent relationships with colleagues and clients.
Showcase Relevant Skills: When detailing your experience, focus on your written and verbal communication abilities. Provide examples of how you've successfully liaised with teams or clients in previous roles, as this is crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role of Contract Administrator.
How to prepare for a job interview at ThriveSW Limited
✨Showcase Your Organisational Skills
As a Contract Administrator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised and prioritised work, especially under pressure.
✨Familiarise Yourself with the Concerto CAFM System
Since the role involves using the Concerto CAFM system, it’s beneficial to research this software beforehand. If possible, try to get a demo or tutorial online to understand its functionalities, which will show your proactive approach during the interview.
✨Emphasise Your Communication Skills
Excellent communication is key in this role. Be ready to discuss how you've maintained relationships with colleagues, clients, and suppliers in previous positions. Use specific examples to illustrate your verbal and written communication abilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle reactive work orders. Think of scenarios where you had to resolve issues quickly and effectively, and be prepared to explain your thought process and actions.