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- Tasks: Be the friendly face of our home, handling reception and admin tasks with care.
- Company: Join Hartford Care, a community-focused organisation dedicated to creating a caring atmosphere.
- Benefits: Enjoy a full-time role with a supportive team and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while working in a warm, inclusive environment.
- Qualifications: Strong IT skills, excellent communication, and a caring nature are essential.
- Other info: This role requires an Enhanced DBS check for your safety and that of our residents.
The predicted salary is between 28800 - 43200 £ per year.
Employment type = full-time, 40 hours per week
The Role
As an Administrator/Receptionist, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and working together as a team to create a happy and caring atmosphere.
Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.
- Do you want to make a difference to someone\’s life and feel a sense of purpose in an extremely rewarding role?
- Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook?
- Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?
- Are you caring, warm and understanding?
- Are you spontaneous, patient, flexible and have a good sense of humour?
- Do you strongly believe in the values ofCreating Communities, Caring for Each Other and Celebrating Individuality?
If your answer is yes to all these questions, why not join our Hartford Care family?
Requirements
Essential:
- A compassionate and caring nature
- Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
- Good telephone manner
- Strong organisation and planning skills
- Able to work on own initiative as well as part of a team
- A flexible approach to working hours
This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.
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Administrator/Receptionist employer: Hartford Care Ltd
Contact Detail:
Hartford Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator/Receptionist
✨Tip Number 1
Familiarise yourself with the values of Hartford Care, such as Creating Communities and Caring for Each Other. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Highlight your experience in administrative roles by preparing specific examples of how you've successfully managed tasks like scheduling, record-keeping, or customer service. This will help you stand out as someone who can handle the responsibilities of the role effectively.
✨Tip Number 3
Practice your communication skills by engaging in conversations with friends or family about your experiences. Being able to articulate your thoughts clearly and confidently will be crucial during any interviews or discussions with the team.
✨Tip Number 4
Showcase your IT skills by being prepared to discuss your proficiency with Microsoft Word, Excel, and Outlook. You might even want to brush up on any specific features that are relevant to the role, as this could come up in conversation.
We think you need these skills to ace Administrator/Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an administrator or receptionist. Emphasise your IT skills, particularly with Microsoft Word, Excel, and Outlook, as well as your communication abilities.
Craft a Compelling Cover Letter: Write a cover letter that reflects your caring nature and aligns with the values of the company. Mention specific examples of how you've created a positive atmosphere in previous roles.
Showcase Your Soft Skills: In your application, highlight your soft skills such as patience, flexibility, and a good sense of humour. These traits are essential for creating a happy and caring environment.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hartford Care Ltd
✨Show Your Caring Nature
As an Administrator/Receptionist, it's crucial to demonstrate your compassionate and caring nature during the interview. Share examples of how you've positively impacted others in previous roles, as this aligns with the values of creating communities and caring for each other.
✨Highlight Your IT Skills
Make sure to discuss your proficiency in Microsoft Word, Excel, and Outlook. Prepare to give specific examples of how you've used these tools in past positions to enhance efficiency or improve communication within a team.
✨Demonstrate Strong Communication Skills
Since excellent written and verbal communication skills are essential for this role, practice articulating your thoughts clearly. You might be asked to transcribe minutes or handle phone calls, so showcasing your ability to communicate effectively will be key.
✨Emphasise Teamwork and Flexibility
This position requires working well as part of a team and being flexible with hours. Be prepared to discuss instances where you've successfully collaborated with others and adapted to changing circumstances, highlighting your spontaneous and patient approach.
