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- Tasks: Provide first line remote support to EPOS system users and answer direct calls.
- Company: Join a fabulous company in High Wycombe with a great reputation.
- Benefits: Enjoy a competitive salary and a supportive work environment.
- Why this job: This role offers hands-on experience and the chance to make a real impact.
- Qualifications: Experience in technical support, especially with EPOS systems, is required.
- Other info: This position is office-based, Monday to Friday.
The predicted salary is between 22700 - 33000 £ per year.
EPOS Technical Support Engineer
High Wycombe
£27,000 to £30,000
This is a fantastic opportunity for you, an experienced EPOS Technical Support Engineer, to join a fabulous company in High Wycombe.
This position is 5 days in the office, Monday to Friday
As the EPOS Technical Support Engineer, you will be responsible for:
- Providing first line remote support to EPOS system users.
- Answering direct calls a…
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EPOS Technical Support Engineer employer: 100% IT Recruitment Ltd
Contact Detail:
100% IT Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EPOS Technical Support Engineer
✨Tip Number 1
Familiarize yourself with common EPOS systems and their functionalities. Being able to discuss specific systems during your interview will show your expertise and readiness for the role.
✨Tip Number 2
Brush up on your troubleshooting skills. Prepare to demonstrate how you would handle common technical issues that EPOS users face, as this will be a key part of your job.
✨Tip Number 3
Practice your communication skills. Since you'll be providing support over the phone, being clear and concise in your explanations is crucial. Consider role-playing scenarios with a friend.
✨Tip Number 4
Research the company culture and values of the organization you're applying to. Tailoring your responses to align with their values can help you stand out as a candidate who fits well within their team.
We think you need these skills to ace EPOS Technical Support Engineer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of an EPOS Technical Support Engineer. Highlight your relevant experience in providing technical support and your familiarity with EPOS systems.
Tailor Your CV: Customize your CV to emphasize your technical skills and previous experience in EPOS support. Use specific examples that demonstrate your problem-solving abilities and customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your commitment to providing excellent support. Mention why you are interested in this position and how you can contribute to the company.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at 100% IT Recruitment Ltd
✨Know Your EPOS Systems
Make sure you have a solid understanding of various EPOS systems and their functionalities. Be prepared to discuss your experience with specific systems and how you've resolved issues in the past.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to showcase your problem-solving abilities. You might be asked to walk through a technical issue or provide a solution to a hypothetical scenario related to EPOS support.
✨Communication is Key
As a Technical Support Engineer, you'll need to communicate effectively with users who may not be tech-savvy. Practice explaining technical concepts in simple terms, and be prepared to demonstrate your communication skills during the interview.
✨Show Enthusiasm for Customer Support
Express your passion for helping others and providing excellent customer service. Share examples of how you've gone above and beyond to assist users in previous roles, as this will resonate well with the hiring team.
