At a Glance
- Tasks: As a Phlebotomist, you'll take blood samples and ensure clients have an excellent experience.
- Company: Randox Health is a leader in clinical diagnostics, dedicated to improving health worldwide.
- Benefits: Enjoy flexible working hours, a supportive team, and opportunities for professional growth.
- Why this job: Join a forward-thinking company that values innovation and proactive health management.
- Qualifications: Previous phlebotomy experience and a valid UK driving license are essential.
- Other info: Work in a dynamic environment with potential for evening and weekend shifts.
The predicted salary is between 28800 - 43200 £ per year.
Working Hours / Shifts: 40 hours per week, alternating between Monday to Friday and Tuesday to Saturday, 8.40am to 5.20pm. Later shifts may be included in the future. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross-selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrate high IT literacy to manage various software systems and daily tasks.
- Perform general housekeeping duties.
- Uphold clinic cleanliness.
Qualifications and skills:
- Previous Phlebotomy experience and certificate or equivalent training.
- Confident using IT programmes.
- Flexibility with working hours, including evenings and weekends.
- Exemplary customer service skills and experience.
- Ability to manage existing clientele and generate new clientele.
- Valid UK driving license.
Desirable:
- Experience in a private healthcare setting.
- Proficiency in Microsoft packages.
- Confidence and experience working at internal/external events.
- Sales / Retail experience.
About Randox Health
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are central to our success. We offer a new career opportunity for a Phlebotomist within our clinic located in a Holland and Barrett store in Bolton.
What does the Randox Health team do?
At Randox Health, we encourage a personalised, preventative approach to health and well-being, helping individuals live healthier longer. Using revolutionary technology, we measure hundreds of health biomarkers, generating data that can predict future health concerns and identify early signs of illness. This enables proactive health management, moving from sickness treatment to preventative healthcare.
Our biomarker tracking service allows establishing a health baseline to monitor improvements over time.
About Randox
For nearly 40 years, Randox has been leading in clinical diagnostics, with over 30 locations across the UK and Ireland. We also provide a mobile service for client convenience. In early 2020, we developed a pioneering COVID-19 diagnostic test, trusted by various sectors and used in the UK Government\’s National COVID-19 Testing Programme.
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Phlebotomist employer: Randox Health
Contact Detail:
Randox Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Phlebotomist
✨Tip Number 1
Familiarise yourself with the latest phlebotomy techniques and best practices. Being knowledgeable about current methods will not only boost your confidence but also impress the interviewers at Randox Health.
✨Tip Number 2
Showcase your customer service skills during the interview. Since this role involves direct interaction with clients, demonstrating your ability to communicate sensitively and effectively will be crucial in landing the job.
✨Tip Number 3
Prepare to discuss your experience with IT systems and data entry. As the role requires high IT literacy, being able to articulate your proficiency with relevant software will set you apart from other candidates.
✨Tip Number 4
If you have any sales or retail experience, be ready to highlight it. The role involves upselling and cross-selling, so showcasing your ability to drive sales can significantly enhance your application.
We think you need these skills to ace Phlebotomist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous phlebotomy experience and any relevant certifications. Emphasise your customer service skills and IT literacy, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for healthcare and your ability to provide excellent customer service. Mention your flexibility with working hours and your willingness to undergo the necessary vaccinations.
Highlight Relevant Experience: In your application, focus on any experience you have in private healthcare settings or sales. This will demonstrate your ability to engage with clients and drive sales, which is important for this position.
Prepare for the Interview: Be ready to discuss your phlebotomy techniques, customer interaction experiences, and how you handle sensitive situations. Research Randox Health's approach to preventative healthcare to show your alignment with their values.
How to prepare for a job interview at Randox Health
✨Showcase Your Phlebotomy Skills
Be prepared to discuss your previous phlebotomy experience in detail. Highlight specific techniques you are proficient in and any challenges you've overcome in the past. This will demonstrate your competence and confidence in handling blood samples.
✨Emphasise Customer Service
Since this role involves direct interaction with clients, it's crucial to showcase your exemplary customer service skills. Share examples of how you've ensured a positive experience for clients in previous roles, especially in healthcare settings.
✨Demonstrate IT Literacy
As the role requires managing various software systems, be ready to discuss your IT skills. Mention any specific programmes you have used and how you have effectively utilised technology in your previous positions to enhance efficiency.
✨Prepare for Sales Discussions
Given the emphasis on upselling and cross-selling, think about your sales experience. Prepare to discuss strategies you've used to drive sales and how you can apply those skills in a healthcare environment to meet targets.