Support Coordinator

Support Coordinator

Guildford Full-Time 25838 - 25838 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals by coordinating care and assistance in a rewarding role.
  • Company: Join a caring team dedicated to making a positive impact in people's lives.
  • Benefits: Enjoy a competitive salary, health cash plan, and flexible part-time hours.
  • Why this job: Make a real difference while working in a supportive and empowering environment.
  • Qualifications: No specific qualifications required; just a passion for helping others.
  • Other info: Work on a rota basis, with shifts between 7am and 7pm, Monday to Sunday.

The predicted salary is between 25838 - 25838 £ per year.

Support Coordinator

Pay £13.21 per hour (£25,838 per annum [pro rota]) and great benefits including Health Cash Plan.

Permanent, Part time (22.5 hpw). Guildford. We can\’t offer a CoS for this role.

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customers life for the better? You\’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You\’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!

What you\’ll do

  • Meeting with customers to create support plans and determine their support needs. (Our customers are Single Homeless Men with complex needs)
  • Supporting customers with daily living activities such as preparing meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation.
  • Carrying out risk assessments, support planning, goal setting and regular reviews.
  • Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
  • Facilitating property maintenance and Health and Safety checks.

Why join us

This is more than a job, it\’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

You have

Passion to support our customers to live their best life, working collaboratively with an eye for detail.

Experience creating person-centred support plans and working as a team to accomplish customers goals.

Experience in housing management

The ability to work on your own initiative, remain calm under pressure and have a resilient approach.

Stronger together

We do our best work when we’re ourselves. That\’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

We are as flexible as we can be to support our colleagues. Where we’re flexible with you, we still need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.

We work on a rota basis, Monday to Sunday between the hours of 7am & 7pm. This includes Bank Holidays and Christmas.

You must be able to use technology for creating and updating support plans, complete online learning and collaborate with colleagues.

You’ll need an Enhanced DBS check (we pay for it).

Whats in it for you?

34 days leave (including bank holidays and a me day to use for whatever you fancy) increasing to 39, and time off for volunteering too!

Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.

Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.

Matching pension contribution (up to 7% and life assurance of 3x basic salary)

Instant pay access with Stream

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Contact Detail:

Home Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Coordinator

✨Tip Number 1

Familiarise yourself with the specific needs of the community in Guildford. Understanding local challenges and resources will help you demonstrate your commitment to making a positive impact during interviews.

✨Tip Number 2

Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.

✨Tip Number 3

Prepare examples from your past experiences that showcase your ability to support and empower individuals. Highlighting specific instances where you've made a difference will resonate well with the hiring team.

✨Tip Number 4

Research the benefits and values offered by StudySmarter. Being able to articulate how these align with your personal values during the interview can set you apart as a candidate who truly fits the organisation.

We think you need these skills to ace Support Coordinator

Empathy
Communication Skills
Teamwork
Problem-Solving Skills
Organisational Skills
Time Management
Conflict Resolution
Adaptability
Customer Service Skills
Understanding of Care Standards
Record Keeping
Basic IT Skills
Ability to Work Under Pressure
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Support Coordinator position. Tailor your application to highlight how your skills and experiences align with these.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in support roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to empower and support others.

Write a Strong Cover Letter: In your cover letter, express your passion for helping others and your commitment to making a positive impact. Mention specific examples from your past experiences that showcase your skills in coordination and support.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Home Group Limited

✨Understand the Role

Make sure you thoroughly read the job description for the Support Coordinator position. Familiarise yourself with the responsibilities and expectations, so you can demonstrate how your skills align with what they are looking for.

✨Show Your Passion for Helping Others

This role is all about making a positive impact on customers' lives. Be prepared to share specific examples of how you've helped others in previous roles or situations, showcasing your empathy and commitment to support.

✨Prepare for Scenario Questions

Expect to be asked scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of relevant experiences where you successfully navigated difficulties and be ready to discuss them.

✨Ask Insightful Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, and the company's approach to customer care. This shows your genuine interest in the role and the organisation.

Support Coordinator
Home Group Limited
Location: Guildford
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