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For Companies At a Glance
- Tasks: Join us as a Customer Service Administrator, handling inquiries and ensuring customer satisfaction daily.
- Company: CML, part of the Culina Group, specializes in refrigerated supply chain services for food and drink.
- Benefits: Enjoy a supportive culture, opportunities for growth, and a chance to make an impact.
- Why this job: Be part of a thriving team where your contributions are valued and recognized.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: This role is perfect for high school and college students looking for flexible work.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
CML(Part of the Culina Group) provides integrated supply chain services and expertise for food and drink products that require strict refrigerated temperatures to the discount retailers.
At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you’re valued, challenged, and inspired!
Job Description
Due to …
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Customer Service Administrator employer: CML Fulfilment and Logistics
Contact Detail:
CML Fulfilment and Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarize yourself with the food and drink supply chain, especially in refrigerated logistics. Understanding the specific challenges and requirements of this sector will help you stand out during discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled difficult situations in the past. This will demonstrate your ability to thrive in a challenging environment.
✨Tip Number 3
Research CML and the Culina Group's values and culture. Be ready to discuss how your personal values align with theirs, as cultural fit is crucial for them.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and the role, which can be invaluable during your interview.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Company Culture: Take some time to learn about CML and the Culina Group. Understanding their values and culture will help you tailor your application to show how you fit into their winning environment.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous customer service experience, especially in supply chain or food and drink sectors. Use specific examples to demonstrate your skills and achievements.
Craft a Strong Cover Letter: Write a personalized cover letter that addresses the specific requirements of the Customer Service Administrator role. Mention why you are excited about the opportunity and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your documents are well-organized and professional.
How to prepare for a job interview at CML Fulfilment and Logistics
✨Understand the Company Culture
Before your interview, take some time to research CML and the Culina Group. Familiarize yourself with their values and culture, as they emphasize a winning environment where employees feel valued and inspired.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service abilities. Be ready to discuss how you handle challenging situations and ensure customer satisfaction, as this role is crucial for maintaining client relationships.
✨Demonstrate Attention to Detail
As a Customer Service Administrator, attention to detail is key. Be prepared to discuss how you manage tasks that require precision and accuracy, especially in a fast-paced environment like supply chain services.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about team dynamics, growth opportunities, or how success is measured in the customer service department.
