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- Tasks: As a Phlebotomist, you'll take blood samples and ensure clients have a great experience.
- Company: Join Randox Health, a leader in clinical diagnostics dedicated to improving global health.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact on people's health while working with innovative technology.
- Qualifications: Previous phlebotomy experience and customer service skills are essential; flexibility is key.
- Other info: Work in a vibrant clinic located in Holland and Barrett, with potential for future shifts.
The predicted salary is between 30000 - 42000 £ per year.
Working Hours / Shifts: 40 hours per week, alternating between Monday to Friday and Tuesday to Saturday, 8.40am to 5.20pm. Later shifts may be included in the future. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross-selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrate high IT literacy to manage various software systems and daily tasks.
- Perform general housekeeping duties.
- Uphold clinic cleanliness.
Qualifications include previous Phlebotomy experience and certificate or equivalent training, confidence in using IT programmes, flexibility with working hours including evenings and weekends, exemplary customer service skills, ability to manage and grow clientele, and a valid UK driving license. Desirable qualifications include experience in a private healthcare setting, proficiency in Microsoft packages, confidence in working at internal/external events, and sales/retail experience.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are central to our success, and we offer an exciting career opportunity for a Phlebotomist within our clinic located in the Holland and Barrett store in Oldham.
What does the Randox Health team do?
At Randox Health, we promote a personalised, preventative approach to health and well-being, helping individuals live healthier longer. Using our revolutionary technology, we measure hundreds of health biomarkers, generating data that can predict future health concerns and detect early signs of illness before symptoms appear. This allows individuals to act sooner to prevent or delay disease onset, shifting from a sickness management model to true preventative healthcare. Our biomarker tracking service enables you to establish and monitor health baselines over time.
About Randox Health: For nearly 40 years, Randox has been leading in clinical diagnostics, dedicated to global health improvement through innovative technology and diagnostic solutions. We operate over 30 clinics across the UK and Ireland, with a mobile service for client convenience. In early 2020, Randox developed a pioneering COVID-19 diagnostic test, which was trusted and used widely, including in the UK Government\’s National Testing Programme.
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Phlebotomist employer: Randox Health
Contact Detail:
Randox Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Phlebotomist
✨Tip Number 1
Familiarise yourself with the latest phlebotomy techniques and best practices. Being knowledgeable about current methods will not only boost your confidence but also impress the interviewers at Randox Health.
✨Tip Number 2
Highlight your customer service skills during any interactions, whether in person or over the phone. Since this role involves ensuring an excellent client experience, showcasing your ability to communicate sensitively and effectively will set you apart.
✨Tip Number 3
Prepare to discuss your experience with IT systems and data entry. As the role requires maintaining accurate records in Patient Information Systems, demonstrating your proficiency with technology will be crucial.
✨Tip Number 4
Be ready to talk about your flexibility with working hours and your willingness to engage in upselling and cross-selling. Showing that you're adaptable and sales-oriented can make a strong impression on the hiring team.
We think you need these skills to ace Phlebotomist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Phlebotomist position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: Make sure to emphasise any previous phlebotomy experience, customer service skills, and IT literacy in your CV and cover letter. Use specific examples to demonstrate how you've successfully managed client interactions and sample collections.
Showcase Your Qualifications: Include any certifications or training related to phlebotomy, as well as your ability to work flexible hours. Mention your valid UK driving license if applicable, as this is a desirable qualification for the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Discuss why you want to work at Randox Health and how your values align with their mission of improving health worldwide.
How to prepare for a job interview at Randox Health
✨Know Your Phlebotomy Basics
Make sure you brush up on your phlebotomy skills and knowledge before the interview. Be prepared to discuss techniques, safety protocols, and how you handle different types of blood samples. This will show your expertise and confidence in the role.
✨Demonstrate Excellent Communication Skills
Since you'll be interacting with clients, it's crucial to showcase your communication abilities. Practice explaining procedures clearly and sensitively, ensuring client understanding and consent. This will highlight your customer service skills, which are essential for the position.
✨Showcase Your IT Literacy
As the role involves data entry into Patient Information Systems, be ready to discuss your experience with IT programmes. Mention any specific software you've used and how comfortable you are with technology, as this is a key requirement for the job.
✨Prepare for Sales and Upselling Questions
Since the role includes upselling and cross-selling, think about your previous experiences in sales or retail. Be prepared to share examples of how you've successfully engaged clients and driven sales in the past, demonstrating your ability to meet targets.
