Care Coordinator / Medical Office Assistant - HYBRID - South Dayton, OH
Care Coordinator / Medical Office Assistant - HYBRID - South Dayton, OH

Care Coordinator / Medical Office Assistant - HYBRID - South Dayton, OH

Full-Time Home office (partial)
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At a Glance

  • Tasks: Coordinate patient care and support clinical teams in a dynamic healthcare environment.
  • Company: Join DaVita Kidney Care, a leader in patient-focused kidney care.
  • Benefits: Enjoy medical, dental, vision, 401(k) match, paid time off, and professional development.
  • Why this job: Make a real impact on patients' lives while working in a supportive, fun team culture.
  • Qualifications: High school diploma or GED; 2 years of office experience preferred; strong communication skills.
  • Other info: Hybrid role with flexible scheduling and mileage reimbursement for commutes.

Social network you want to login/join with:

Care Coordinator / Medical Office Assistant – HYBRID – South Dayton, OH, Kirkby Mallory

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Client:

DaVita Kidney Care

Location:

Kirkby Mallory, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

4bd5a2191504

Job Views:

16

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Posting Date

07/03/2025

290 Alexandersville Rd, Miamisburg, Ohio, 45342, United States of America

It takes a Village to care for our patients, and as a Care Coordinator (CC), you will be at the heart of all the action. Our CCs work together as a team to facilitate planning and organizing all critical activities for our patients. The patients we care for are some of the most complex and need an excellent care team to help manage their chronic conditions. The Care Coordinator works closely with Nurse Practitioners and RN Case Managers to ensure our patients receive high-quality care.

LOCATION:

  • Commute to multiple DaVita Clinics and partner practices in the South Dayton, OH metro area.
  • Maximum commute from/to centrally posted location is 90 minutes.
  • Mileage reimbursed – MUST have reliable transportation.

Position Details:

  • Work in clinics/partner practices 4 days per week, remote the remaining day(s).
  • Full-Time Monday through Friday schedule.
  • Start time between 7:00 and 8:00 AM – flexibility required.

Responsibilities:

  • Complete non-clinical screenings and escalate as needed.
  • Identify eligible resources for patients.
  • Navigate resources for patients.
  • Assist with referral process & coordinate provider appointments.
  • Support the clinical team in moving patients through the continuum of care by communicating and completing tasks as directed.
  • Implement and document discharge care plans, including referral forms, clinical info gathering, chart initiation, and appointment scheduling.
  • Communicate with patients for scheduling requirements.
  • Maintain accurate, complete documentation with proper signatures and confidentiality.
  • Ensure timely document delivery without compromising privacy.
  • Demonstrate clear and organized communication skills.
  • Act according to DaVitaโ€™s mission and values to deliver high-quality care.

Qualifications:

  • High school diploma or GED.
  • At least two years of experience in a professional office preferred.
  • Ability to handle confidential information with discretion.
  • Excellent verbal communication skills.
  • Proficiency with Microsoft Office/Excel/Outlook.
  • Experience with Electronic Medical Records preferred.
  • Commitment to service excellence and patient satisfaction.
  • Ability to work independently.

Preferred Qualifications:

  • 1-3 years clinical medical office experience.
  • CNA, MA experience a plus.
  • Experience coordinating patient care (referrals, ACO management).
  • Experience navigating insurance payors.
  • Experience in direct patient care/support.
  • Experience in a medical office environment.

Our Core Values:

  • Service Excellence
  • Integrity
  • Team
  • Continuous Improvement
  • Accountability
  • Fulfillment
  • Fun

What Weโ€™ll Provide:

Benefits include medical, dental, vision, 401(k) match, paid time off, and more. Supports for you and your family, professional development programs, and a community-focused environment.

#LI-TS2

DaVita is committed to diversity and inclusion, and is an equal opportunity workplace. We do not discriminate based on race, religion, gender, age, sexual orientation, disability, veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/Wage Range:

$19.00-$27.00/hour.

Compensation depends on qualifications, skills, and experience. DaVita offers a comprehensive rewards package.

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Care Coordinator / Medical Office Assistant - HYBRID - South Dayton, OH employer: DaVita Kidney Care

At DaVita Kidney Care, we pride ourselves on fostering a collaborative and supportive work environment where Care Coordinators play a vital role in delivering exceptional patient care. Our hybrid model allows for flexibility, with opportunities for professional growth through ongoing development programs, all while being part of a community-focused team dedicated to service excellence and integrity. Located in the vibrant South Dayton area, we offer competitive benefits including medical, dental, vision, and a 401(k) match, ensuring our employees feel valued and supported both personally and professionally.
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Contact Detail:

DaVita Kidney Care Recruiting Team

StudySmarter Expert Advice ๐Ÿคซ

We think this is how you could land Care Coordinator / Medical Office Assistant - HYBRID - South Dayton, OH

โœจTip Number 1

Familiarise yourself with DaVita's mission and values. Understanding their commitment to service excellence and patient satisfaction will help you align your responses during interviews, showcasing that you're a good fit for their culture.

โœจTip Number 2

Network with current or former employees of DaVita. They can provide insights into the company culture and the specific challenges faced by Care Coordinators, which can be invaluable in preparing for your interview.

โœจTip Number 3

Brush up on your knowledge of Electronic Medical Records (EMR) systems. Since experience with EMRs is preferred, being able to discuss your familiarity with these systems can set you apart from other candidates.

โœจTip Number 4

Prepare examples of how you've successfully coordinated patient care in the past. Highlighting your experience with referrals and navigating insurance payors will demonstrate your capability to handle the responsibilities of the role effectively.

We think you need these skills to ace Care Coordinator / Medical Office Assistant - HYBRID - South Dayton, OH

Excellent Verbal Communication Skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Experience with Electronic Medical Records
Ability to Handle Confidential Information
Organisational Skills
Attention to Detail
Patient Care Coordination
Knowledge of Referral Processes
Understanding of Insurance Navigation
Ability to Work Independently
Commitment to Service Excellence
Team Collaboration Skills
Flexibility in Work Schedule
Documentation and Record Keeping

Some tips for your application ๐Ÿซก

Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Care Coordinator / Medical Office Assistant position. Tailor your application to highlight relevant experiences.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in medical office settings, patient care coordination, or roles that required excellent communication skills. Use specific examples to demonstrate your capabilities.

Showcase Your Skills: Make sure to mention your proficiency with Microsoft Office and any experience with Electronic Medical Records. Highlight your ability to handle confidential information and your commitment to service excellence.

Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for patient care and aligns with DaVita's core values. Explain why you are a good fit for the team and how your background can contribute to their mission.

How to prepare for a job interview at DaVita Kidney Care

โœจUnderstand the Role

Make sure you thoroughly understand the responsibilities of a Care Coordinator. Familiarise yourself with the tasks mentioned in the job description, such as coordinating patient care and managing referrals. This will help you demonstrate your knowledge and enthusiasm during the interview.

โœจShowcase Communication Skills

As a Care Coordinator, clear communication is key. Prepare examples from your past experiences where you effectively communicated with patients or team members. Highlight your ability to handle confidential information and maintain professionalism in all interactions.

โœจDemonstrate Organisational Skills

The role requires excellent organisational skills. Be ready to discuss how you manage multiple tasks and prioritise effectively. You might want to share specific tools or methods you use to stay organised, especially when dealing with patient documentation and scheduling.

โœจAlign with Core Values

Familiarise yourself with DaVita's core values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun. Think of examples from your experience that align with these values, and be prepared to discuss how you embody them in your work.

Care Coordinator / Medical Office Assistant - HYBRID - South Dayton, OH
DaVita Kidney Care

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