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- Tasks: As a Phlebotomist, you'll take blood samples and ensure clients have a great experience.
- Company: Join Randox Health, a leader in clinical diagnostics with over 30 clinics across the UK and Ireland.
- Benefits: Enjoy flexible working hours, a supportive team, and opportunities for professional growth.
- Why this job: Make a real impact on health while working with innovative technology in a dynamic environment.
- Qualifications: Previous phlebotomy experience and certification are essential; customer service skills are a must.
- Other info: Work in a clinic within a Holland and Barrett store, with potential for evening and weekend shifts.
The predicted salary is between 30000 - 42000 £ per year.
Phlebotomist – Holland & Barrett, Norwich – (Job Ref: 25/NWCH)
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in a Holland and Barrett store in Norwich.
What does the Randox Health team do?
At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.
Location: Chantry Place Shopping Centre, 40-46 St Stephens St, Norwich, NR1 3SH.
Contract Offered: Full-time, permanent
Working Hours / Shifts: 40 hours per week, alternating between Monday to Friday and Tuesday to Saturday, 8.40am to 5.20pm. Later shifts may be included in the future.
Vaccination & Safety: For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.
Background Check: In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
Right to Work: This role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross-selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrate high IT literacy in order to manage various software systems and daily tasks.
- Uphold clinic cleanliness.
- Previous Phlebotomy experience and certificate or equivalent training.
- Flexibility with working hours, as required by the business inclusive of evenings and weekends.
- Flexibility to work from offsite locations at least once per month.
- Currently have the right to work in the UK without visa sponsorship.
- Experience in a private healthcare setting.
- Experience in customer service.
- 2 years experience in Phlebotomy.
- Valid UK driving licence.
Click Apply on the site of this advertisement. You will then submit your CV to Randox for review. This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants.
About Randox Health
For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state‑of‑the‑art Randox Health clinics, based in over 40 locations across the UK and Ireland. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available.
In early 2020, Randox were one of the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID‑19 in just a few weeks. Our rapid COVID‑19 testing service was trusted and used by a variety of private companies, individuals, the sports industry and in the UK Government’s National COVID‑19 Testing Programme.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Health Care Provider, Customer Service, and Sales
- Wellness and Fitness Services
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Phlebotomist employer: Randox Health
Contact Detail:
Randox Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Phlebotomist
✨Tip Number 1
Familiarise yourself with the latest phlebotomy techniques and best practices. This will not only boost your confidence during the interview but also demonstrate your commitment to providing excellent patient care.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily involves interacting with clients. Practising how to communicate sensitively and effectively can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience in managing client relationships and generating new business. Think of specific examples where you've successfully upsold or cross-sold services in previous roles.
✨Tip Number 4
Since the role may involve working at offsite events, consider any past experiences you have in similar settings. Be ready to share how you represented your previous employers and engaged with potential clients.
We think you need these skills to ace Phlebotomist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Phlebotomist position. Understand the responsibilities and requirements, such as previous phlebotomy experience and customer service skills.
Tailor Your CV: Customise your CV to highlight relevant experience in phlebotomy and customer service. Include specific examples of your past roles that demonstrate your skills and achievements related to the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and your understanding of the role. Mention your experience with blood sample collection and your ability to provide excellent customer service.
Highlight Relevant Qualifications: Ensure you mention any certifications or training related to phlebotomy. If you have experience in a private healthcare setting or proficiency in IT programs, be sure to include that as well.
How to prepare for a job interview at Randox Health
✨Know Your Phlebotomy Skills
Make sure to brush up on your phlebotomy techniques and any relevant certifications. Be prepared to discuss your previous experience, including specific procedures you've performed and how you ensure patient comfort and safety.
✨Demonstrate Customer Service Excellence
Since this role involves direct interaction with clients, be ready to showcase your customer service skills. Think of examples where you've gone above and beyond for a client, and how you handle difficult situations with empathy and professionalism.
✨Familiarise Yourself with IT Systems
As the role requires high IT literacy, review any software systems you might encounter, especially Patient Information Systems. If you have experience with Microsoft Office or similar programs, be sure to mention it during the interview.
✨Prepare for Sales Conversations
Since upselling and cross-selling are part of the job, think about how you can effectively communicate the benefits of additional services to clients. Prepare some strategies or past experiences where you successfully increased sales in a healthcare or retail setting.
