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- Tasks: Manage social housing contracts and ensure compliance with KPIs and SLAs.
- Company: Join a growing team focused on delivering exceptional service in social housing.
- Benefits: Enjoy competitive salary, career progression, and ongoing training opportunities.
- Why this job: Be part of impactful projects that improve community living standards.
- Qualifications: Experience in managing UK social housing and FM contracts is essential.
- Other info: Potential to expand into other council contracts and work in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Contract Manager Social Housing & FM Repairs & Maintenance
Location: Islington (with potential expansion to other council contracts)
Salary: TBC Dependent on experience
Contract Type: Full-time, Permanent
About the Role
We are seeking an experienced Contract Manager with a proven track record in managing UK social housing contracts and commercial Facilities Management (FM) repairs
and maintenance contracts. This is an exciting opportunity to join our growing team, initially managing a general build contract for Islington Council with the potential to
expand into other council frameworks.
The successful candidate will have strong commercial awareness, exceptional people skills, and the ability to manage contracts from inception to completion, ensuring that
KPIs and SLAs are consistently met or exceeded.
Key Responsibilities
Contract & Project Management
• Oversee day-to-day management of social housing and FM repair & maintenance contracts, ensuring full compliance with contractual obligations.
• Lead on the delivery of a general build contract for Islington Council, with scope for involvement in future council contracts.
• Develop and implement contract strategies to meet business objectives and deliver exceptional service.
Operational Delivery
• Manage all operational aspects of contracts, ensuring works are delivered on time, within budget, and to agreed quality standards.
• Use Oneserve or similar software to schedule, track, and monitor works and performance metrics.
• Liaise effectively with subcontractors, trades, and suppliers to ensure smooth project delivery.
Performance & Compliance
• Monitor and report on contract performance against KPIs and SLAs, implementing improvement plans where necessary.
• Ensure compliance with health & safety legislation, company policies, and client requirements.
• Conduct and chair regular contract meetings with clients, stakeholders, and internal teams.
Financial & Commercial Management
• Monitor budgets, forecast costs, and ensure financial targets are met.
• Negotiate with suppliers and subcontractors to secure best value without compromising quality.
• Identify and mitigate potential risks to the business.
Essential Skills & Experience
• Proven track record of managing UK social housing and FM repairs & maintenance contracts.
• Knowledge and practical experience of using Oneserve or similar job management software.
• Strong understanding of KPIs and SLAs in a contractual environment.
• Excellent negotiation and stakeholder management skills.
• Experience liaising with subcontractors, trades, and suppliers.
• Confident in conducting contract meetings and presenting to clients.
• Commercial awareness with the ability to manage budgets and costs effectively.
• Strong organisational skills with attention to detail.
Desirable Attributes
• Previous experience working with local authority housing departments.
• Familiarity with procurement processes in public sector housing contracts.
• Ability to manage multiple contracts simultaneously.
Benefits
• Competitive salary (TBC, dependent on experience).
• Opportunity for career progression with the potential to manage multiple council contracts.
• Supportive and collaborative working environment.
• Ongoing training and professional development.
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CONTRACT MANAGER - SOCIAL HOUSING employer: Bridge Recruitment Services Ltd - Perm
Contact Detail:
Bridge Recruitment Services Ltd - Perm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CONTRACT MANAGER - SOCIAL HOUSING
✨Tip Number 1
Familiarise yourself with the specific social housing regulations and standards in the UK. Understanding the legal framework and compliance requirements will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the social housing sector. Attend industry events or join relevant online forums to connect with others who work in contract management. This can provide valuable insights and potentially lead to referrals for job opportunities.
✨Tip Number 3
Gain hands-on experience with job management software like Oneserve. If you haven't used it before, consider taking an online course or tutorial to get familiar with its features, as this knowledge will be a significant advantage in your application.
✨Tip Number 4
Prepare to discuss your previous contract management experiences in detail. Be ready to share specific examples of how you've successfully managed KPIs and SLAs, as well as how you've handled challenges in past projects, to showcase your expertise.
We think you need these skills to ace CONTRACT MANAGER - SOCIAL HOUSING
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing social housing and FM repairs & maintenance contracts. Use specific examples that demonstrate your ability to meet KPIs and SLAs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your commercial awareness and people skills. Mention your familiarity with Oneserve or similar software, and how you have successfully managed contracts from inception to completion.
Highlight Relevant Skills: In your application, emphasise your negotiation skills and experience liaising with subcontractors and suppliers. Provide examples of how you've conducted contract meetings and presented to clients.
Showcase Your Organisational Skills: Demonstrate your strong organisational skills by detailing how you manage multiple contracts simultaneously. Include any relevant experience with budget management and risk mitigation.
How to prepare for a job interview at Bridge Recruitment Services Ltd - Perm
✨Showcase Your Contract Management Experience
Be prepared to discuss your previous experience managing social housing and FM repairs contracts. Highlight specific projects where you successfully met KPIs and SLAs, as this will demonstrate your capability to handle the responsibilities of the role.
✨Familiarise Yourself with Oneserve
Since the role requires knowledge of Oneserve or similar job management software, make sure you understand its functionalities. If possible, mention any relevant experience you have with such software during the interview to show you're ready to hit the ground running.
✨Demonstrate Strong Negotiation Skills
Prepare examples of past negotiations with suppliers and subcontractors. Discuss how you secured best value while maintaining quality, as this is crucial for the financial and commercial management aspects of the role.
✨Prepare for Stakeholder Engagement
Think about how you would approach conducting contract meetings and presenting to clients. Be ready to share your strategies for effective communication and stakeholder management, as these skills are essential for success in this position.
