At a Glance
- Tasks: Lead the accommodation and events team, ensuring smooth operations and excellent customer service.
- Company: Join the University of Leicester, a historic institution dedicated to making a global impact.
- Benefits: Enjoy a competitive salary, generous leave, pension scheme, and career development opportunities.
- Why this job: Be part of a vibrant community focused on equality, diversity, and positive change.
- Qualifications: Degree-level education or significant experience in management; familiarity with Microsoft Office is essential.
- Other info: Applications for job share are welcome; DBS check required for safeguarding.
The predicted salary is between 28800 - 43200 £ per year.
About The Role
We are hiring an Accommodation Manager to join our Estates and Campus Services team! As the Accommodation Manager, you will be responsible for leading the commercial business of our residential estate and conference and events team operations. You will work closely with the Residence Life Manager to ensure the professional delivery and development of all customer-facing operations.
Your role includes supporting prospective students\’ transition into university accommodations and ensuring sound operational management of Leicester Conferences. You will also lead the sales and marketing strategy for the accommodation, residential life, conferencing, and events teams.
About You
To excel in this role, you should have demonstrable experience managing successful teams and projects, with the ability to manage budgets and implement operational systems. This will likely come from being educated to degree level in a relevant field or with significant vocational experience in a similar setting. In addition, familiarity with Microsoft Office and other databases is essential.
This post is exempt from the Rehabilitation of Offenders Act 1974 because the appointee will have substantial access to young people and/or vulnerable adults. Therefore, an appointment to this post will be subject to checking and appropriate clearance through the Disclosure and Barring Service (DBS). The successful applicant will be required to give consent for the University to check with the DBS for criminal record information. All information received will be kept confidential and destroyed once the University is satisfied with the check.
Additional Information
- Informal enquiries are welcomed and should be directed to Lisa Crooks, Head of Accommodation and Revenue, at ljc69@leicester.ac.uk.
- Applications for job share will be considered.
- Interviews are expected to take place during the week beginning 22nd September 2025.
- The University of Leicester has a rich history of changing the world and lives for 100 years. Joining us means becoming part of a community of Citizens of Change, including staff, students, and alumni worldwide.
- We are committed to equality, diversity, and inclusion in all our activities and support a sustainable environment on campus and beyond.
- We offer a competitive salary, excellent pension scheme, generous annual leave, and opportunities for career development in a supportive environment.
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Accommodation Manager employer: University of Leicester School of Business
Contact Detail:
University of Leicester School of Business Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Manager
✨Tip Number 1
Network with professionals in the accommodation and events management sector. Attend industry events or webinars to connect with people who can provide insights into the role and potentially refer you.
✨Tip Number 2
Familiarise yourself with the latest trends in residential life and conference management. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Prepare to discuss your experience in managing teams and budgets. Be ready to share specific examples of how you've successfully led projects or improved operations in previous roles.
✨Tip Number 4
Reach out to Lisa Crooks, the Head of Accommodation and Revenue, for an informal chat. This could give you valuable insights into the role and show your genuine interest in the position.
We think you need these skills to ace Accommodation Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Accommodation Manager position. Tailor your application to highlight how your experience aligns with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in managing teams and projects, particularly in a residential or events context. Use specific examples to demonstrate your success in these areas.
Showcase Your Skills: Make sure to mention your familiarity with Microsoft Office and any relevant databases. If you have experience with budget management or operational systems, include that as well to strengthen your application.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for the role and the values of the University of Leicester. Make it personal and engaging to stand out from other candidates.
How to prepare for a job interview at University of Leicester School of Business
✨Showcase Your Leadership Skills
As an Accommodation Manager, you'll be leading teams. Be prepared to discuss your previous leadership experiences, how you motivated your team, and any successful projects you've managed. Use specific examples to illustrate your ability to lead effectively.
✨Demonstrate Budget Management Experience
Since managing budgets is a key part of this role, come ready to talk about your experience with financial management. Highlight any instances where you successfully managed a budget, reduced costs, or improved financial efficiency in past roles.
✨Familiarise Yourself with the University’s Values
The University of Leicester values equality, diversity, and inclusion. Research these values and think about how they align with your own beliefs and experiences. Be ready to discuss how you can contribute to fostering an inclusive environment.
✨Prepare for Customer-Facing Scenarios
Given that the role involves customer-facing operations, prepare to discuss how you've handled customer service challenges in the past. Think of specific situations where you resolved issues or improved customer satisfaction, as this will demonstrate your suitability for the role.