At a Glance
- Tasks: Support clients post-purchase, ensuring smooth service and handling queries with warmth.
- Company: Join a fast-paced, customer-focused organisation that values detail and precision.
- Benefits: Enjoy a competitive salary of £25-25.5K plus great benefits and a supportive team environment.
- Why this job: Be part of a dynamic team where your organisational skills and positivity make a real impact.
- Qualifications: Strong communication skills, tech-savvy, and a proactive mindset are essential; experience is a plus.
- Other info: No sector experience needed, just enthusiasm for delivering exceptional service!
The predicted salary is between 25000 - 25500 £ per year.
Job Description
Team Support Administrator\\nYork, UK\\nJob Type: Full-Time | Permanent\\nSalary: £25-25.5K plus great benefits\\nAn ambitious and detail-driven professional is sought for an exciting opportunity with a fast-paced, customer-focused organisation. As one of their sales administrators, you’ll play a pivotal role in ensuring every client receives a seamless and high-quality experience from the moment of purchase through to final delivery.\\nThis is a dynamic support role within a high-performing team, ideal for someone who thrives on precision, communication, and proactive problem-solving.\\nKey Responsibilities\\n * Manage post-sale service orders with speed and accuracy\\n * Liaising with external partners to confirm arrangements and resolve queries\\n * Prepare and issue final documentation with professionalism and attention to detail\\n * Handle inbound customer queries with clarity and warmth\\n * Maintain accurate records of purchases and communications\\n * Collaborate with internal teams to ensure smooth handovers and clear expectations\\n * Monitor deadlines and proactively chase outstanding confirmations\\n * Support general administrative tasks across the department\\nWe’re looking for someone who thrives on precision, positivity, and people. You’ll be the calm, confident presence behind the scenes, making sure every detail is spot-on and every customer feels supported.
If you’re highly organised, tech-savvy, and great at juggling multiple tasks, you’ll fit right in.\\nYou’ll bring strong written and verbal communication skills, a proactive mindset, and the ability to stay resilient under pressure. Experience meeting goals or targets in a previous role is important, and confidence using Microsoft Office and CRM systems will help you hit the ground running. Most of all, we’re looking for enthusiasm and curiosity—sector experience isn’t essential, but a genuine interest in delivering exceptional service is.\\nIf you’re ready to bring energy, accuracy, and a customer-first mindset to a role where every detail matters, we’d love to hear from you
Team Support Administrator employer: One to One Recruitment
Contact Detail:
One to One Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Support Administrator
✨Tip Number 1
Familiarise yourself with the company’s values and customer service philosophy. Understanding what they prioritise will help you align your responses during interviews and demonstrate that you’re a great fit for their team.
✨Tip Number 2
Prepare examples from your past experiences that showcase your organisational skills and ability to handle multiple tasks. Be ready to discuss how you’ve successfully managed deadlines and resolved customer queries in a calm and efficient manner.
✨Tip Number 3
Brush up on your Microsoft Office and CRM skills. Being tech-savvy is crucial for this role, so consider doing a quick online course or tutorial to ensure you're comfortable with these tools before your interview.
✨Tip Number 4
Show your enthusiasm for the role by preparing thoughtful questions about the team dynamics and the challenges they face. This not only demonstrates your interest but also gives you insight into how you can contribute effectively.
We think you need these skills to ace Team Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Team Support Administrator. Emphasise your attention to detail, communication skills, and any experience in customer service or administrative roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've demonstrated precision, problem-solving, and customer support in previous positions.
Highlight Relevant Skills: In your application, clearly outline your proficiency with Microsoft Office and CRM systems. Provide examples of how you've used these tools to improve efficiency or enhance customer experiences in past roles.
Showcase Your Proactive Mindset: Demonstrate your proactive approach by including examples of how you've successfully managed multiple tasks or resolved issues before they escalated. This will show that you can thrive in a fast-paced environment.
How to prepare for a job interview at One to One Recruitment
✨Showcase Your Attention to Detail
As a Team Support Administrator, precision is key. Be prepared to discuss examples from your past experiences where your attention to detail made a significant impact on a project or task.
✨Demonstrate Your Communication Skills
Since the role involves liaising with clients and partners, practice articulating your thoughts clearly. Use specific examples to illustrate how you've effectively communicated in previous roles, especially in resolving queries.
✨Highlight Your Problem-Solving Abilities
This position requires proactive problem-solving. Think of instances where you identified an issue and took the initiative to resolve it. Be ready to share these stories during your interview.
✨Express Your Enthusiasm for Customer Service
The company values a customer-first mindset. Convey your passion for delivering exceptional service and be prepared to discuss what that means to you and how you've embodied it in your previous roles.