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For Companies At a Glance
- Tasks: Join our digital team to enhance the online shopping experience for a luxury brand.
- Company: Be part of a leading British luxury lifestyle brand focused on wellbeing and beauty.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and creativity.
- Why this job: Make a real impact in eCommerce while working with a passionate team in a vibrant industry.
- Qualifications: 1-2 years in eCommerce, strong organisational skills, and a flair for detail required.
- Other info: Experience with Magento and Google Analytics is a plus; passion for luxury brands is essential.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Quest Search & Selection are proud to be partnering with a leading British luxury lifestyle brand within wellbeing and beauty With a growing international presence and a flagship base in London.
The Role
We are seeking an Ecommerce Coordinator to join the digital team and help shape the brand's online customer journey. This role will focus on optimising the website experience, maintaining engaging product and service listings and ensuring seamless digital touchpoints across multiple regions.
You'll work closely with senior stakeholders to drive online trading performance, enhance digital merchandising and support marketing campaigns. This is a fantastic opportunity for someone with a passion for luxury retail and a flair for detail to make a tangible impact on a growing eCommerce operation.
Skills & Responsibilities
Key Responsibilities
- Support the day-to-day trading of UK, US websites, ensuring products and experiences are presented to the highest standard.
- Monitor online performance metrics (conversion, AOV, sales) and suggest improvements to maximise results.
- Perform regular site checks to ensure accuracy, consistency, and strong brand presentation.
- Collaborate with the marketing, CRM and SEO teams to deliver engaging content, promotional activity, and optimised product pages.
- Assist in launching new collections and seasonal campaigns with precise execution.
- Maintain spa and wellness service listings online, ensuring information is accurate and inspiring.
- Contribute to the brand's CRO testing programme and digital innovation roadmap.
- Keep a close eye on competitor activity, bringing fresh ideas to improve customer experience
What You'll Bring
- 1-2 years' experience in eCommerce, online trading or merchandising (B2C).
- Commercial awareness and confidence interpreting online performance data.
- Strong organisational skills and an ability to manage multiple priorities.
- A collaborative, proactive approach to working in cross-functional teams.
- Familiarity with Magento (advantageous) and SEO best practices (beneficial).
- Experience using Google Analytics or similar reporting tools.
- An interest in beauty, wellness, or luxury lifestyle brands is a plus.
We request that candidates send their CV as a Microsoft Word document where possible.
Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
eCommerce Coordinator- West London employer: Quest Search and Selection Ltd
Contact Detail:
Quest Search and Selection Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Coordinator- West London
✨Tip Number 1
Familiarise yourself with the brand's online presence. Spend time exploring their website and social media channels to understand their style, tone, and customer engagement strategies. This knowledge will help you tailor your approach during interviews and demonstrate your genuine interest in the brand.
✨Tip Number 2
Stay updated on eCommerce trends, particularly in the luxury retail sector. Being able to discuss current trends and how they could apply to the brand will show that you're proactive and knowledgeable, making you a more attractive candidate.
✨Tip Number 3
Network with professionals in the eCommerce and luxury retail space. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within the company.
✨Tip Number 4
Prepare specific examples of how you've contributed to online trading performance in previous roles. Be ready to discuss metrics you've improved, campaigns you've supported, and how your actions have positively impacted the customer experience.
We think you need these skills to ace eCommerce Coordinator- West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in eCommerce, online trading, or merchandising. Emphasise any specific achievements related to improving online performance metrics, as this aligns with the role's requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your understanding of the brand's ethos. Mention how your skills can contribute to optimising the website experience and enhancing digital merchandising.
Highlight Relevant Skills: In your application, clearly outline your familiarity with tools like Google Analytics and any experience with platforms such as Magento. Discuss your organisational skills and ability to manage multiple priorities effectively.
Showcase Your Interest: Express your enthusiasm for beauty, wellness, or luxury lifestyle brands in your application. This will demonstrate your genuine interest in the industry and align you with the brand's values.
How to prepare for a job interview at Quest Search and Selection Ltd
✨Show Your Passion for eCommerce
Make sure to express your enthusiasm for the eCommerce sector, especially in luxury retail. Share any personal experiences or insights you have about online shopping and how it relates to the brand's values.
✨Know Your Metrics
Familiarise yourself with key performance indicators like conversion rates and average order value. Be prepared to discuss how you've used data in previous roles to drive improvements and make informed decisions.
✨Demonstrate Collaboration Skills
Since the role involves working closely with various teams, highlight your experience in cross-functional collaboration. Provide examples of how you've successfully worked with marketing, CRM, or SEO teams in the past.
✨Research the Brand and Competitors
Before the interview, take time to research the brand and its competitors. Be ready to discuss what you admire about their online presence and suggest fresh ideas that could enhance the customer experience.
