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- Tasks: Join us as a Care Home Admin, handling reception duties and supporting our management team.
- Company: Willesden Court is a compassionate care home for individuals with dementia and nursing needs.
- Benefits: Enjoy a salary from £28,000, professional development, and perks like the Blue Light Card.
- Why this job: Make a difference in residents' lives while working in a supportive and respectful environment.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Opportunities for training and career growth await you here!
The predicted salary is between 28000 - 39200 £ per year.
What you will be doing!
General reception duties, taking calls, transferring to departments, greeting visitors
Duties will include general correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings.
To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times
To support the Home Manager and Deputy Manager in the delivery of corporate / strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings.
To coordinate the duty rota, liaise with Bank and Agency staff when required.
To sort and distribute mail accordingly throughout the Home.
You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete.
Keep accurate records of all relevant residents\’ documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices.
Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices.
Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced.
Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services\’ Finance department. Chase late payments.
Provide monthly summary of invoices issued and payments received to Head Office All management information to be supplied to line manager monthly.
Prepare and submit data relating to petty cash and wages totals-monthly
Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist.
Provide an efficient telephone and reception service to the general public and relatives / visitors to the home.
Attend training courses and sessions as required.
Maintain client, staff and business confidentiality at all times.
Prepare and maintain stationary orders, stock and records.
To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home.
To ensure all internal and external customer interactions are met with a welcoming and professional manner.
Benefits :
Salary from £24,000 per annum
Employee Assistance Programme
Perkbox
Employee of the Month
Long term service awards
Blue Light Card
Professional Development
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Care Home Admin employer: Gold Care Homes
Contact Detail:
Gold Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Admin
✨Tip Number 1
Familiarise yourself with the specific duties listed in the job description. Understanding the nuances of tasks like diary management and payroll processes will help you speak confidently about your relevant experience during the interview.
✨Tip Number 2
Research Willesden Court and its values. Knowing how they prioritise dignity, respect, and compassion will allow you to align your responses with their ethos, showing that you're a great cultural fit for the team.
✨Tip Number 3
Prepare examples from your past experiences that demonstrate your ability to handle reception duties and manage multiple tasks efficiently. This will showcase your organisational skills and ability to thrive in a busy environment.
✨Tip Number 4
Practice your communication skills, especially in handling telephone enquiries and greeting visitors. Being able to convey warmth and professionalism will be key in making a positive impression during the interview process.
We think you need these skills to ace Care Home Admin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration, particularly in care settings. Emphasise skills like record keeping, diary management, and proficiency in Microsoft Office, as these are crucial for the Care Home Admin role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the care home environment. Mention your commitment to treating residents with dignity and respect, and how your skills can contribute to the supportive atmosphere at Willesden Court.
Showcase Relevant Experience: In your application, provide specific examples of past roles where you managed reception duties, handled correspondence, or supported recruitment processes. This will demonstrate your capability to handle the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for the administrative tasks you'll be handling.
How to prepare for a job interview at Gold Care Homes
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities. Be prepared to discuss how your previous experience aligns with tasks like managing correspondence, handling payroll, and supporting recruitment processes.
✨Showcase Your Communication Skills
As a Care Home Admin, effective communication is crucial. During the interview, demonstrate your ability to communicate clearly and professionally, whether it's answering questions or discussing how you would handle inquiries from residents and their families.
✨Highlight Your Organisational Skills
The role involves managing multiple tasks such as diary management and record keeping. Be ready to provide examples of how you've successfully organised your workload in the past, ensuring that you can handle the demands of the position.
✨Emphasise Confidentiality
Given the sensitive nature of the work, it's important to convey your understanding of confidentiality. Be prepared to discuss how you have maintained confidentiality in previous roles and why it is essential in a care home environment.
