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- Tasks: Manage social housing contracts and ensure compliance with KPIs and SLAs.
- Company: Join a growing team focused on delivering exceptional service in social housing.
- Benefits: Enjoy competitive salary, career progression, and ongoing training opportunities.
- Why this job: Be part of impactful projects that improve community living standards.
- Qualifications: Experience in managing UK social housing and FM contracts is essential.
- Other info: Potential to expand into other council contracts and work collaboratively.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Contract Manager – Social Housing & FM Repairs & Maintenance Location: Islington (with potential expansion to other council contracts) Salary: TBC – Dependent on experience Contract Type: Full-time, Permanent About the Role We are seeking an experienced Contract Manager with a proven track record in managing UK social housing contracts and commercial Facilities Management (FM) repairs and maintenance contracts. This is an exciting opportunity to join our growing team, initially managing a general build contract for Islington Council with the potential to expand into other council frameworks. The successful candidate will have strong commercial awareness, exceptional people skills, and the ability to manage contracts from inception to completion, ensuring that KPIs and SLAs are consistently met or exceeded. Key Responsibilities Contract & Project Management • Oversee day-to-day management of social housing and FM repair & maintenance contracts, ensuring full compliance with contractual obligations. • Lead on the delivery of a general build contract for Islington Council, with scope for involvement in future council contracts. • Develop and implement contract strategies to meet business objectives and deliver exceptional service. Operational Delivery • Manage all operational aspects of contracts, ensuring works are delivered on time, within budget, and to agreed quality standards. • Use Oneserve or similar software to schedule, track, and monitor works and performance metrics. • Liaise effectively with subcontractors, trades, and suppliers to ensure smooth project delivery. Performance & Compliance • Monitor and report on contract performance against KPIs and SLAs, implementing improvement plans where necessary. • Ensure compliance with health & safety legislation, company policies, and client requirements. • Conduct and chair regular contract meetings with clients, stakeholders, and internal teams. Financial & Commercial Management • Monitor budgets, forecast costs, and ensure financial targets are met. • Negotiate with suppliers and subcontractors to secure best value without compromising quality. • Identify and mitigate potential risks to the business. Essential Skills & Experience • Proven track record of managing UK social housing and FM repairs & maintenance contracts. • Knowledge and practical experience of using Oneserve or similar job management software. • Strong understanding of KPIs and SLAs in a contractual environment. • Excellent negotiation and stakeholder management skills. • Experience liaising with subcontractors, trades, and suppliers. • Confident in conducting contract meetings and presenting to clients. • Commercial awareness with the ability to manage budgets and costs effectively. • Strong organisational skills with attention to detail. Desirable Attributes • Previous experience working with local authority housing departments. • Familiarity with procurement processes in public sector housing contracts. • Ability to manage multiple contracts simultaneously. Benefits • Competitive salary (TBC, dependent on experience). • Opportunity for career progression with the potential to manage multiple council contracts. • Supportive and collaborative working environment. • Ongoing training and professional development
CONTRACT MANAGER - SOCIAL HOUSING employer: Bridge Recruitment Services Ltd - Perm
Contact Detail:
Bridge Recruitment Services Ltd - Perm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CONTRACT MANAGER - SOCIAL HOUSING
✨Tip Number 1
Familiarise yourself with the specific social housing contracts and FM repairs in the UK. Understanding the nuances of these contracts will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the social housing sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Brush up on your knowledge of Oneserve or similar job management software. Being able to discuss your experience with this tool will show that you're ready to hit the ground running.
✨Tip Number 4
Prepare examples of how you've successfully managed contracts in the past, focusing on KPIs and SLAs. This will help you illustrate your capability to meet the expectations of the role.
We think you need these skills to ace CONTRACT MANAGER - SOCIAL HOUSING
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing social housing and FM repairs contracts. Use specific examples that demonstrate your ability to meet KPIs and SLAs, as well as your commercial awareness.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your relevant experience and how it aligns with the responsibilities outlined in the job description. Be sure to include your understanding of contract management and operational delivery.
Highlight Relevant Skills: Clearly outline your skills related to negotiation, stakeholder management, and budget management. Provide examples of how you've successfully managed contracts and delivered projects on time and within budget.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Contract Manager role.
How to prepare for a job interview at Bridge Recruitment Services Ltd - Perm
✨Showcase Your Experience
Be prepared to discuss your previous experience managing social housing and FM repairs contracts. Highlight specific projects where you successfully met KPIs and SLAs, as this will demonstrate your capability to handle the responsibilities of the role.
✨Familiarise Yourself with Oneserve
Since the role requires knowledge of Oneserve or similar job management software, make sure you understand its functionalities. If possible, mention any relevant experience you have with such software during the interview to show you're ready to hit the ground running.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage contracts effectively. Think of examples where you've had to negotiate with suppliers or resolve conflicts with subcontractors, and be ready to explain your thought process.
✨Demonstrate Your Commercial Awareness
The role requires strong commercial awareness, so be prepared to discuss how you manage budgets and forecast costs. Bring examples of how you've identified risks in past projects and the strategies you implemented to mitigate them.
