Duty Officer

Duty Officer

Bristol Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Housing Manager and ensure resident safety 24/7.
  • Company: Join R&V, a company dedicated to enhancing residents' quality of life.
  • Benefits: Enjoy a supportive work environment with opportunities for personal growth.
  • Why this job: Make a real impact on residents' lives while working in a values-driven culture.
  • Qualifications: No specific qualifications required; just a passion for helping others.
  • Other info: Ideal for high school and college students looking for meaningful work experience.

The predicted salary is between 24000 - 36000 £ per year.

Job Description

R&V is looking for Duty Officer!
Purpose of Position
  1. To support the Housing Manager to improve services for residents and all visitors.

  2. To improve quality of life for residents by ensuring the security of the building, health & safety of residents 24 hours per day.

  3. To help maintain an atmosphere and a culture in the scheme based on the Values of MHA.

  4. To meet the support needs of people who use our serv…

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Duty Officer employer: R&V Group Ltd

R&V is an exceptional employer that prioritizes the well-being of both residents and staff, fostering a supportive work environment where your contributions truly matter. With a strong commitment to employee growth and development, we offer comprehensive training and advancement opportunities, ensuring you can thrive in your role as Duty Officer. Join us in creating a safe and welcoming atmosphere for our community, while enjoying the benefits of a collaborative culture that values your input and dedication.
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Contact Detail:

R&V Group Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Officer

Tip Number 1

Familiarize yourself with the values and mission of MHA. Understanding their core principles will help you align your responses during the interview and demonstrate that you're a good fit for the culture.

Tip Number 2

Highlight any previous experience in security or health and safety roles. Be prepared to discuss specific situations where you ensured the safety and well-being of others, as this is crucial for the Duty Officer position.

Tip Number 3

Showcase your communication skills. As a Duty Officer, you'll need to interact with residents and visitors regularly, so be ready to provide examples of how you've effectively communicated in past roles.

Tip Number 4

Research common challenges faced in residential settings and think about how you would address them. This will demonstrate your proactive approach and problem-solving skills during the interview.

We think you need these skills to ace Duty Officer

Strong Communication Skills
Conflict Resolution
Customer Service Orientation
Health and Safety Knowledge
Emergency Response Skills
Problem-Solving Skills
Attention to Detail
Teamwork and Collaboration
Time Management
Adaptability
Empathy and Compassion
Organizational Skills
Ability to Work Under Pressure
Knowledge of Housing Regulations

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Duty Officer position. Understand the key responsibilities and how your skills align with the requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in security, health & safety, or customer service roles. Provide specific examples of how you've contributed to improving services or ensuring safety.

Showcase Your Values: Demonstrate how your personal values align with the Values of MHA mentioned in the job description. Share experiences that reflect your commitment to creating a positive atmosphere for residents.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organized and professional.

How to prepare for a job interview at R&V Group Ltd

Understand the Role

Make sure you have a clear understanding of the Duty Officer's responsibilities. Familiarize yourself with the key aspects of the job, such as ensuring security and health & safety for residents.

Showcase Your People Skills

As a Duty Officer, you'll be interacting with residents and visitors regularly. Be prepared to discuss your experience in customer service or conflict resolution, highlighting how you can create a positive atmosphere.

Emphasize Your Problem-Solving Abilities

Prepare examples of how you've handled challenging situations in the past. This role requires quick thinking and effective decision-making, so demonstrate your ability to remain calm under pressure.

Align with MHA Values

Research the values of MHA and think about how they resonate with your own beliefs. Be ready to discuss how you can contribute to maintaining a culture that reflects these values within the housing scheme.

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