Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead client campaigns from start to finish, ensuring quality and timelines are met.
- Company: Join Paragon's Image Factory, a dynamic team focused on client success in Chippenham.
- Benefits: Enjoy a 37.5-hour work week with a supportive environment and opportunities for growth.
- Why this job: Be part of a culture that values innovation, client relationships, and service excellence.
- Qualifications: Experience in account management, strong communication skills, and a proactive mindset required.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a Senior Account Manager to join the Client Services team of Paragons’ site – Image Factory, based in Chippenham. As the Senior Account Manager, you’ll report to the Client Services Director and be responsible for translating client objectives into clear, actionable briefs. You’ll oversee the end-to-end delivery of campaigns, ensure service levels and KPIs are met, and maintain strong client relationships across multiple departments. This role plays a key part in driving service excellence, maximising profitability, and supporting account development. Hours: Monday to Friday, 37.5 hours per week between 9:00am and 5:30pm (1-hour lunch). Main Responsibilities: * Manage the full end-to-end process of campaign delivery, ensuring timelines, brand standards, and quality expectations are met. * Develop and maintain strong relationships with stakeholders, understanding client needs and responding promptly to requests. * Lead regular client meetings to review progress and address any issues. * Produce and present regular reports, including MI packs, forecasts, and KPIs. * Support the Account Director with account development plans, margin improvement, and cost savings initiatives. * Identify opportunities for innovation and continuous improvement. * Maintain and report on online ordering system usage. * Collaborate with internal teams and suppliers to ensure efficient, cost-effective service delivery. * Act as a key escalation point for client issues. * Keep up to date with industry, technology, and competitor developments. Required Skills: * Proven experience in a senior client-facing role within account management or client services. * Strong commercial awareness with the ability to identify and maximise revenue opportunities. * Excellent organisational skills with the ability to manage multiple priorities. * Skilled communicator with the ability to present confidently and build trusted relationships. * Proactive, adaptable, and solutions-focused. * Competent using a range of business software and systems, with the ability to learn new tools quickly. Due to the high volume of applications, only shortlisted candidates will be contacted. We are an equal opportunity employer and welcome applications from all backgrounds. All qualified applicants will be considered regardless of gender, race, religion, age, disability, sexual orientation, or marital status
Senior Account Manager employer: Devonshire Appointments
Contact Detail:
Devonshire Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network with current or former employees of Image Factory. They can provide valuable insights into the company culture and expectations for the Senior Account Manager role, which can help you tailor your approach during interviews.
✨Tip Number 2
Familiarise yourself with the latest trends in account management and client services. Being knowledgeable about industry developments will not only impress your interviewers but also demonstrate your commitment to continuous improvement.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your ability to manage campaigns and build client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Research Image Factory's recent projects and clients. Understanding their work will allow you to discuss how your skills and experiences align with their needs, making you a more compelling candidate.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and client services. Use specific examples that demonstrate your ability to manage campaigns, build client relationships, and meet KPIs.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Senior Account Manager role. Explain how your skills and experiences align with their needs, particularly in driving service excellence and maximising profitability.
Showcase Your Communication Skills: In your application, emphasise your communication abilities. Provide examples of how you've successfully led client meetings or presented reports, as these are crucial for the role.
Highlight Your Proactivity: Demonstrate your proactive approach by including instances where you identified opportunities for innovation or improvement in previous roles. This will show that you can contribute positively to their team.
How to prepare for a job interview at Devonshire Appointments
✨Showcase Your Client Management Skills
As a Senior Account Manager, your ability to manage client relationships is crucial. Be prepared to discuss specific examples of how you've successfully built and maintained strong relationships with clients in the past.
✨Demonstrate Your Organisational Abilities
This role requires excellent organisational skills. Highlight your experience in managing multiple projects simultaneously and how you prioritise tasks to meet deadlines without compromising quality.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss how you've handled challenging situations with clients or internal teams, focusing on your proactive and solutions-focused approach.
✨Familiarise Yourself with Industry Trends
Stay updated on the latest developments in the industry and technology. Being knowledgeable about current trends will not only impress your interviewers but also demonstrate your commitment to continuous improvement and innovation.
