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For Companies At a Glance
- Tasks: Lead customer experience initiatives and ensure satisfaction across our food product range.
- Company: Creed is a family-run business since 1972, dedicated to quality and community support.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Join a passionate team making a real impact in the food industry while supporting local communities.
- Qualifications: Looking for enthusiastic individuals with strong communication skills and a passion for customer service.
- Other info: Positions available in Cheltenham, Ilkeston & High Wycombe.
The predicted salary is between 36000 - 60000 £ per year.
At Creed Foodservice, we believe a great workplace starts with great people. Our teams are at the heart of everything we do, bringing passion and expertise to deliver top-quality food products to chefs and caterers across the UK. As part of the Country Range Group, weve been making a difference in the food industry since 1972.
With distribution centres in Cheltenham, Ilkeston, and High Wycombe, we …
Customer Experience Manager employer: Creed Foodservice
Contact Detail:
Creed Foodservice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Manager
✨Tip Number 1
Familiarize yourself with Creed's product range and values. Understanding their multi-temperature food products and commitment to the local community will help you align your experience with their mission during the interview.
✨Tip Number 2
Research the latest trends in customer experience management, especially in the food industry. Being able to discuss innovative strategies or tools that can enhance customer satisfaction will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Creed on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations for the Customer Experience Manager role.
✨Tip Number 4
Prepare specific examples from your past experiences where you successfully improved customer satisfaction or resolved issues. Being ready to share these stories will demonstrate your capability and fit for the role.
We think you need these skills to ace Customer Experience Manager
Some tips for your application 🫡
Understand the Company Culture: Take some time to learn about Creed's values and mission. Highlight how your personal values align with theirs in your application.
Tailor Your CV: Make sure your CV reflects your experience in customer experience management. Use specific examples that demonstrate your skills in improving customer satisfaction and engagement.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for working at Creed. Mention any relevant experience in the food industry or community support.
Highlight Relevant Skills: In your application, emphasize skills such as communication, problem-solving, and team leadership. Provide concrete examples of how you've successfully managed customer experiences in the past.
How to prepare for a job interview at Creed Foodservice
✨Understand the Company Culture
Before your interview, take some time to research Creed's values and mission. Understanding their commitment to community support and growth will help you align your answers with what they value.
✨Showcase Your Customer Experience Skills
Prepare specific examples from your past experiences that demonstrate your ability to enhance customer satisfaction. Highlight any strategies you've implemented that led to improved customer feedback or loyalty.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about their future plans for growth and how the Customer Experience Manager can contribute to those goals. This shows your genuine interest in the position.
✨Demonstrate Team Collaboration
Since Creed operates across multiple locations, emphasize your ability to work collaboratively with diverse teams. Share examples of how you've successfully collaborated with others to achieve common goals in previous roles.
