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- Tasks: Be the welcoming face for clients starting their mental health journey.
- Company: Transformations Care Network is dedicated to enhancing mental health care in local communities.
- Benefits: Enjoy competitive pay, medical benefits, 401K, and a supportive work environment.
- Why this job: Make a real impact on client lives while growing in a collaborative, nurturing team.
- Qualifications: High school diploma required; experience in medical settings preferred.
- Other info: Join a diverse team committed to transforming client care and mental health.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Medical Receptionist role at Transformations Care Network
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Join to apply for the Medical Receptionist role at Transformations Care Network
At Northeast Health Services, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a Patient Care and Site Coordinator (Front Office Medical Receptionist) you will be the bright first face our clients see as they begin their mental health journey, setting the stage for a positive and welcoming experience.
As the heart of our clinics, your role as a motivated administrative professional is key to our mission, offering you the opportunity to make a significant impact from the moment our clients walk through the door. You will transform lives – enhancing the client experience as you contribute to our vibrant, client-centered environment. Come join us and be a pivotal part of a team that values and celebrates your role in transforming client care.
Key Responsibilities
- Warmly greet and check clients in, ensuring a friendly and professional experience.
- Efficiently handle phone calls, maintaining effective communication.
- Manage insurance processes with attention to detail, ensuring smooth client experiences.
- Provide outstanding administrative support, including scheduling and maintaining records.
- Contribute to a clean and inviting clinic atmosphere.
- Support telehealth services, embracing healthcare\’s digital evolution that allows clients to access support more easily.
- Collaborate with a dynamic team, enhancing our culture of excellence.
- Potentially train in Transcranial Magnetic Stimulation (TMS) and help train new team members.
- Maintain a professional demeanor, contributing to the clinic\’s positive environment.
Qualifications
- High school diploma or equivalent.
- Experience in medical office settings and familiarity with EMR systems.
- Effective communication skills, client -focused approach, and ability to excel in a fast-paced setting.
- CPR certification (or willingness to obtain).
Explore The Advantages Of Joining Our Team
- Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
- Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize client care.
- Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
- Play a pivotal role in reshaping behavioral health, with your efforts directly improving client lives.
- Thrive in an environment that celebrates collaborative success, driven by effective communication and unity.
- Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.
Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Health Care Provider
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Industries
Hospitals and Health Care
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Medical Receptionist employer: Transformations Care Network
Contact Detail:
Transformations Care Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Medical Receptionist at Transformations Care Network. Understanding their focus on client experience and mental health care will help you tailor your approach during interviews.
✨Tip Number 2
Highlight any previous experience in medical office settings, especially with EMR systems. Be prepared to discuss how you've effectively managed client interactions and administrative tasks in fast-paced environments.
✨Tip Number 3
Show your enthusiasm for mental health care by researching Transformations Care Network's mission and values. Being able to articulate why you're passionate about this field can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your communication skills and how you handle challenging situations. Since you'll be the first point of contact for clients, demonstrating your ability to maintain a professional and welcoming demeanour is crucial.
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualifications required for the Medical Receptionist position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in medical office settings. Emphasise your communication skills, client-focused approach, and any familiarity with EMR systems, as these are crucial for the role.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have contributed to a positive client experience in previous roles, and explain why you are passionate about mental health care.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential traits for a Medical Receptionist.
How to prepare for a job interview at Transformations Care Network
✨Showcase Your Communication Skills
As a Medical Receptionist, effective communication is key. Be prepared to demonstrate your ability to communicate clearly and warmly, both in person and over the phone. Practice common scenarios you might encounter, such as greeting clients or handling inquiries.
✨Familiarise Yourself with EMR Systems
Since familiarity with Electronic Medical Records (EMR) systems is important for this role, take some time to research common EMR software used in medical settings. If possible, mention any experience you have with these systems during the interview to show your readiness.
✨Emphasise Your Client-Centric Approach
Transformations Care Network values a client-focused approach. Prepare examples from your past experiences where you went above and beyond to enhance a client's experience. This will highlight your commitment to providing excellent service.
✨Prepare for Team Collaboration Questions
Collaboration is essential in this role. Think of instances where you worked effectively within a team, especially in fast-paced environments. Be ready to discuss how you contribute to a positive team culture and support your colleagues.
