At a Glance
- Tasks: Lead a passionate team and manage store operations for an amazing customer experience.
- Company: Join the UK's largest pawnbroker with over 125 years of community-focused service.
- Benefits: Enjoy up to 25% off jewellery, flexible holidays, and a quarterly bonus of up to £4k.
- Why this job: Be part of a diverse culture that values growth and community impact.
- Qualifications: Experience in team management and customer-facing roles is essential.
- Other info: Flexible Saturday shifts required; multilingual skills are a bonus.
The predicted salary is between 30648 - 38610 £ per year.
Job Description
Work with and develop a team who love what they do and help drive a growing business in your local community. Manage all aspects of your store in a fast-paced environment to make sure all our customers have an amazing experience with us.
Enjoy a culture that encourages its colleagues, Embraces diversity and supports its local communities.Plus, 25% discount on jewellery and watches.
JOB SPECIFICS
Job Title: Store Manager
Job Type:Full Time 37.5 hours
Salary:£30,648.00 – £38,610.00 per annum*
Location: Cardiff – Canton
*Quarterly performance-related bonus (up to £4k per annum).
ABOUT US $ú MORE THAN MEETS THE EYE
Pawnbroking may not be at the top of everyone&©s list for their next career move.But, perceptions can be deceiving and there&©s a lot more to us than meets the eye.
We&©ve been around for a long time (over 125 years) and have built a reputation as a community based financial services provider. In fact, we are the largestpawnbroker in the UK. We&©re also a major high street retailer with a presence in over 270 high streets and are growing our e-commerce and social commerce focus.
We offer exciting challenges and the ability to build your career in a supportive environment that encourages growth and embraces diverse thinking.
ABOUT YOU
You will:
- Have managed and developed a team.
- Have excellent relationship-building skills and experience in a customer facing role.
- Enjoy working in a busy environment.
- Be flexible $ú Saturday working will be required.
If you are multilingual this is an added bonus but not a requirement.
WHAT WE PROMISE YOU
We promise to invest in you, to help you advance your career and be part of ateam that makes difference to the communities we work in. Everyone who joins us benefits from:
- The opportunity to earn a quarterly performance-related bonus (up to £4k per annum).
- 30 days holiday (Including bank holidays and increasing with length of service) and the flexibility to buy and sell days.
- Up to 25% discount on our amazing range of new and pre-loved jewellery and watches.
- Pension and life assurance.
- A training package designed for you and mentoring to make sure you continue to progress in your career.
- An annual loan for your parking permit or season ticket to help your commute to work.
- The option to take part in our cycle to work scheme.
- The chance to be involved in our charity partnership with Fareshare UK.
- London weighting is offered for stores inside of the M25.
WE CELEBRATE YOU!
We believe it&©s the uniqueness of our people which sets us apart. We celebrate that our teams are made up of colleagues from all cultures, backgrounds andwalks of life. We welcome diverse experiences. We have an open mind toeverything we do and value people who think differently and embrace change.
Store Manager - Full Time - Canton employer: H&T Pawnbrokers
Contact Detail:
H&T Pawnbrokers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Full Time - Canton
✨Tip Number 1
Familiarise yourself with the local community in Canton. Understanding the demographics and preferences of your potential customers can help you demonstrate how you would tailor the store's offerings to meet their needs during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed and developed a team in the past. Be ready to discuss specific challenges you faced and how you overcame them to create a positive work environment.
✨Tip Number 3
Highlight your customer service experience by preparing anecdotes that illustrate your ability to build relationships and resolve conflicts. This will show that you understand the importance of customer satisfaction in a retail setting.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to work on Saturdays. This is crucial for the role, so demonstrating your commitment to meeting the store's needs will make you a more attractive candidate.
We think you need these skills to ace Store Manager - Full Time - Canton
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Store Manager position. Tailor your application to highlight relevant experience in team management and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in managing teams and working in customer-facing roles. Use specific examples to demonstrate your relationship-building skills and ability to thrive in a busy environment.
Showcase Your Values: Align your application with the company's values by mentioning your commitment to community engagement and diversity. Share any experiences that reflect these values to show you are a good cultural fit.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at H&T Pawnbrokers
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing and developing teams. Share specific examples of how you've motivated staff and improved performance in a busy environment.
✨Demonstrate Customer-Centric Thinking
This role requires excellent relationship-building skills. Think of instances where you've gone above and beyond for customers. Highlight your ability to create amazing experiences and how you handle customer feedback or complaints.
✨Emphasise Flexibility and Adaptability
The job involves working in a fast-paced environment, so it's crucial to show that you're adaptable. Prepare to discuss how you've successfully managed change or unexpected challenges in previous roles.
✨Align with Company Values
Research the company's commitment to community and diversity. Be ready to express how your values align with theirs and share any relevant experiences that demonstrate your support for these principles.