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- Tasks: Join our Customer Service team as a Housing Officer, managing housing services and case management.
- Company: Work with a trusted client known for their commitment to community and customer service.
- Benefits: Enjoy a permanent position with opportunities for growth and development.
- Why this job: Make a real impact in the community while developing your skills in a supportive environment.
- Qualifications: Previous experience in housing management and case oversight is essential.
- Other info: This role offers a chance to work closely with diverse communities.
The predicted salary is between 28800 - 43200 £ per year.
We are currently working with one of our long standing clients to onboard a Housing Officer to join their Customer Service team on a permanent basis.
The requirements for this Housing Officer role are:
- Previous experience of delivering a range of housing management services including safeguarding, anti-social behaviour and tenancy breaches as well as the ability to oversee and work on case managemen…
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Housing Officer employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Make sure to familiarize yourself with the specific housing management services mentioned in the job description. Understanding safeguarding, anti-social behaviour, and tenancy breaches will not only help you in the interview but also show that you're proactive and knowledgeable.
✨Tip Number 2
Highlight any relevant case management experience you have during your conversations. Be prepared to discuss specific examples of how you've successfully managed cases in the past, as this will demonstrate your capability for the role.
✨Tip Number 3
Network with current or former Housing Officers if possible. They can provide valuable insights into the role and the company culture, which can help you tailor your approach when applying and interviewing.
✨Tip Number 4
Research the client organization thoroughly. Understanding their values, mission, and the specific challenges they face in housing management will allow you to align your answers with what they are looking for in a candidate.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Housing Officer. Familiarize yourself with housing management services, safeguarding, and case management to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in housing management, particularly in areas like anti-social behaviour and tenancy breaches. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your passion for customer service and your commitment to supporting tenants. Make sure to connect your experiences to the requirements listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that your documents are well-organized and professional.
How to prepare for a job interview at Niyaa People Ltd
✨Showcase Your Experience
Be prepared to discuss your previous experience in delivering housing management services. Highlight specific examples of how you've handled safeguarding, anti-social behaviour, and tenancy breaches.
✨Demonstrate Case Management Skills
Since the role involves overseeing case management, be ready to explain your approach to managing cases effectively. Discuss any tools or methods you use to stay organized and ensure follow-ups.
✨Understand the Company’s Values
Research the company’s values and mission. During the interview, align your answers with their goals, showing that you are a good cultural fit for their Customer Service team.
✨Prepare Questions
Have thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you assess if the company is the right fit for you.
