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- Tasks: Lead and inspire a team while managing gym operations and ensuring member satisfaction.
- Company: Join JD Gyms, a vibrant fitness community focused on excellence and growth.
- Benefits: Enjoy a dynamic work environment with opportunities for personal and professional development.
- Why this job: Be part of a culture that values teamwork, customer service, and personal growth.
- Qualifications: Experience in management within leisure, Level 2 Gym Instructor qualification, and a passion for fitness.
- Other info: Ideal for those looking to make a real impact in the fitness industry.
The predicted salary is between 36000 - 60000 £ per year.
Role overview:
This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy and determination to drive and develop the business. We\’re looking for a manager with the experience of developing the standards and reputation of this new gym whilst nurturing a growing membership base and team.
Responsibilities:
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Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
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Responsible for adhering to and maintaining the JD Gyms Brand Standard.
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Conduct daily, weekly , and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
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Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered.
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Hold regular team meetings to aid development and keep everyone updated.
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To work towards and aim to achieve all sales and membership targets that are set.
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To drive and maximise secondary spending revenue.
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To ensure the whole of the gym facility is of the highest standard of cleanliness.
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Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit.
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To ensure uniform standards are being adhered to by all team members and yourself.
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To always deliver outstanding member service.
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To help create an environment where the team enjoy themselves whilst at work.
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To always be an ambassador of JD Gyms.
Skills and Experience:
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Must have a proven and successful track record of management experience within a leisure related industry.
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Must be passionate about customer service and be an inspirational leader in the way they manage.
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Must be qualified to at least Level 2 Gym Instructor
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Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team.
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Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function
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General Manager employer: Naylor's Equestrian Llp
Contact Detail:
Naylor's Equestrian Llp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network with professionals in the fitness and leisure industry. Attend local gym events or workshops to meet potential colleagues and mentors who can provide insights into the role and company culture.
✨Tip Number 2
Familiarise yourself with JD Gyms' brand standards and values. Understanding their mission and how they operate will help you align your leadership style with their expectations during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully driven sales and managed teams in previous roles. Highlighting measurable outcomes will demonstrate your capability as a General Manager.
✨Tip Number 4
Showcase your passion for customer service by sharing stories of how you've improved member experiences in past positions. This will illustrate your commitment to creating a positive environment at JD Gyms.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience in the leisure industry. Emphasise any roles where you developed standards, drove sales, or managed teams, as these are key aspects of the General Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and leadership. Share specific examples of how you've successfully managed teams and improved business performance in previous roles.
Highlight Relevant Qualifications: Clearly state your qualifications, especially your Level 2 Gym Instructor certification. If you have additional certifications or training relevant to gym management or customer service, be sure to include those as well.
Showcase Your Achievements: Quantify your achievements where possible. For instance, mention any sales targets you exceeded or membership growth you facilitated in past positions. This will demonstrate your ability to drive results.
How to prepare for a job interview at Naylor's Equestrian Llp
✨Show Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to inspire and lead a team. Share specific examples from your past experiences where you successfully managed a team, highlighting how you motivated them and achieved results together.
✨Know the Brand Inside Out
Familiarise yourself with JD Gyms' brand standards and values. During the interview, be prepared to discuss how you would uphold these standards and contribute to enhancing the gym's reputation while ensuring member satisfaction.
✨Emphasise Customer Service
Since customer service is crucial in this role, come ready with examples of how you've gone above and beyond for customers in previous positions. Discuss how you plan to create an enjoyable environment for both members and staff.
✨Prepare for Sales and Marketing Questions
Expect questions about your experience in driving sales and coordinating marketing activities. Be ready to share your strategies for increasing membership and secondary spending, as well as any successful campaigns you've led in the past.
