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- Tasks: Join us as a Sales Assistant, delivering top-notch customer service and driving sales.
- Company: JD Group is a leading retailer focused on career growth and exceptional shopping experiences.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and career development courses.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in retail.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
- Other info: Opportunities for volunteering and earning recognised qualifications while you work.
The predicted salary is between 24000 - 36000 £ per year.
Role overview:
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With ample opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities:
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximize sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPI’s:
- Contribute to achieving or exceeding the store\’s monthly sales target.
- Drive all additional KPIs including Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
Skills and Experience:
- A positive attitude towards a fast-paced, customer-focused retail environment.
- An ability to enthusiastically view challenges as opportunities for personal and professional development.
- Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits:
- Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
- Exclusive deals and discounts from retail and hospitality businesses through our online benefits platform (TELUS Health).
- Access to counselling services, digital health, and well-being advice through our benefits platform.
- Health cash plans.
- Wide range of internal development courses to support your career journey with the Group.
- Access to apprenticeships & accredited qualifications — earn while you learn and gain nationally recognized qualifications (England Only).
- Discounted gym memberships at JD Gyms.
- Access to colleague networks to share experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation.
- Employer engagement forums to influence positive change.
- Incremental holiday allowance.
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Store Colleague employer: Naylor's Equestrian Llp
Contact Detail:
Naylor's Equestrian Llp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Familiarise yourself with the products and services offered by JD Group. Being knowledgeable about the range will not only help you engage customers effectively but also demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you feel more comfortable greeting customers and addressing their queries, which is crucial for a Store Colleague position.
✨Tip Number 3
Showcase your ability to work as part of a team by participating in group activities or volunteering. Highlighting your teamwork experience can set you apart, as collaboration is key in achieving store targets.
✨Tip Number 4
Be prepared to discuss how you handle challenges in a fast-paced environment. Think of examples where you've turned a difficult situation into a positive outcome, as this aligns with the company's focus on personal and professional development.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to meet sales targets and provide exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly your ability to upsell and maintain high merchandising standards.
Highlight Relevant Skills: In your application, emphasise your interpersonal and communication skills. Provide examples of how you've successfully engaged with customers in previous roles, as this is crucial for a Sales Assistant position.
Show Your Flexibility: Mention your availability to work various shifts, including weekends and holidays. This shows your commitment to meeting the store's needs and your willingness to be a team player.
How to prepare for a job interview at Naylor's Equestrian Llp
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. JD Group values a positive attitude, so let your passion for customer service shine through during the interview.
✨Demonstrate Your Sales Skills
Prepare examples of how you've successfully driven sales in previous roles. Be ready to discuss specific strategies you used to upsell or cross-sell products, as this is a key responsibility for the Store Colleague position.
✨Know the Brand
Familiarise yourself with JD Group's product range and brand values. Showing that you understand their offerings and can align with their merchandising standards will impress your interviewers.
✨Prepare for Customer Scenarios
Think of potential customer queries or complaints you might encounter and how you would handle them. Being able to demonstrate your problem-solving skills and professionalism in these situations will be crucial.
