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- Tasks: Provide technical support, repairs, installations, and training for high-tech equipment.
- Company: Join a dynamic team focused on delivering outstanding customer service and innovative solutions.
- Benefits: Enjoy a pension, Medicash, performance bonuses, 25 days holiday plus your birthday off!
- Why this job: Be part of a role that combines tech skills with customer interaction in a supportive environment.
- Qualifications: HNC/HND in mechanical/electrical or equivalent experience required; strong communication skills essential.
- Other info: Travel over 50% within the UK and internationally; perfect for adventure seekers!
The predicted salary is between 30000 - 42000 £ per year.
Job Title: Service Engineer
Location: Lewes
Job Type: Full-Time (37 hours per week)
Travel Required: Over 50% (UK and international)
Service Engineer Role:
An exciting opportunity to provide technical support, repairs, installations, and training for high-tech equipment. As a Service Engineer, you will deliver outstanding customer service, maintain equipment, and ensure customer satisfaction.
Service Engineer Key Responsibilities:
- Provide technical support via helpdesk, email, and site visits.
- Diagnose, repair, and test faulty equipment.
- Install and train customers on equipment use.
- Maintain databases and promote service sales.
Service Engineer Required Skills & Experience:
- HNC/HND in mechanical/electrical subject or equivalent experience.
- Proficiency with tools, wiring, test equipment, and engineering drawings.
- Strong communication, problem-solving, and customer-facing skills.
Service Engineer Benefits:
- Pension
- Medicash
- Bonus (Based on company performance)
- 25 days holiday + Birthday off
If you are interested in this Service Engineer position, please click apply now or call Aiden at Orion Reading today.
Due to the volume of applications we receive, unfortunately, we are not able to respond to every application personally. Therefore, if you have not heard back from us within 5 working days, please assume your application has been unsuccessful.
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Contact Detail:
Orion Electrotech Manufacturing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with the specific high-tech equipment mentioned in the job description. Understanding the technical aspects and common issues can help you stand out during interviews.
✨Tip Number 2
Highlight any previous experience you have with customer service, especially in a technical support role. Being able to demonstrate your ability to communicate effectively with customers will be crucial for this position.
✨Tip Number 3
Prepare examples of how you've successfully diagnosed and repaired equipment in the past. This will showcase your problem-solving skills and technical expertise during the interview process.
✨Tip Number 4
Since travel is a significant part of the role, be ready to discuss your flexibility and willingness to travel both domestically and internationally. This shows your commitment to the job and readiness for the responsibilities involved.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Service Engineer role. Emphasise your technical support experience, proficiency with tools, and any previous roles that involved customer interaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences where you provided outstanding customer service or successfully diagnosed and repaired equipment.
Highlight Relevant Qualifications: Clearly state your HNC/HND qualifications or equivalent experience in your application. If you have additional certifications related to mechanical or electrical engineering, be sure to include those as well.
Showcase Problem-Solving Skills: In your application, provide examples of how you've effectively solved problems in past roles. This could include specific instances where you diagnosed faults or improved processes, demonstrating your ability to think critically under pressure.
How to prepare for a job interview at Orion Electrotech Manufacturing
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to mechanical and electrical systems. Be prepared to discuss your experience with tools, wiring, and test equipment, as well as how you've diagnosed and repaired faulty equipment in the past.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent customer service. Highlight any experiences where you resolved issues or trained customers on equipment use.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific instances where you faced a technical challenge and how you approached it. This will demonstrate your analytical skills and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company’s products, team dynamics, or future projects. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
