Nursing Manager – Outpatient Services
Nursing Manager – Outpatient Services

Nursing Manager – Outpatient Services

Sutton Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage outpatient and pre-assessment services in a private hospital.
  • Company: Spire St Anthony's Hospital is a leading independent healthcare provider in the UK.
  • Benefits: Enjoy 35 days annual leave, private medical insurance, and a free onsite car park.
  • Why this job: Join a passionate team dedicated to clinical excellence and patient care.
  • Qualifications: Relevant diploma or degree, NMC registration, and senior outpatient experience required.
  • Other info: Opportunities for professional development and a commitment to work-life balance.

The predicted salary is between 36000 - 60000 £ per year.

Outpatient Services Manager | Outpatients | Pre-Assessment | Private Hospital | St Anthony\’s Hospital | Full-time | Sutton

Spire St Anthony\’s Hospital are looking for an experienced Outpatient Services Managerto lead our Outpatient and Pre-Assessment Services. The Outpatients & Pre Assessment Manager will be responsible for ensuring delivery of high quality and efficient outpatient & Pre-Operative assessment services, delivering key quality, performance and financial plans and service enhancements.

Founded in 1904, Spire St Anthony\’s Hospital delivers care through skilled and dedicated staff working together. With a completed £27m development investment, we provide very high-quality healthcare to patients around Sutton, Epsom, Surrey and South London.

We have six operating theatres coving a wide range of specialities and procedure including Ortho, Gynae and Cardio. There is an ITU department providing care and accommodating more complex patients. We have a number of developmental training courses and progression opportunities available for our ambitious employees.

Duties and responsibilities

  • Lead, manage and develop the provision of outpatients & Pre Assessment services.
  • Manage the operational delivery of outpatients & Pre assessment services against Spire key performance indicators, ensuring the efficient running of the department.
  • Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.
  • Develop own knowledge and skills and contribute to the development of others.
  • Promote best practice in health & safety and security.
  • Promote people’s equality, diversity and rights.
  • Apply correct use of technology.
  • Seek and employ innovative methods of improving service delivery in line with the 5 CQC Key Lines of
  • Enquiry (KLOE); always aiming to achieve Good and Outstanding.
  • Adhere to all relevant healthcare standards and manage issues of governance and risk effectively.
  • To ensure that effective systems are in place to manage stocks according to financial instructions, efficient utilisation, intelligent ordering and to work closely with the Finance Director to ensure compliance with the above.
  • Ensure all audits/reviews of the departments and their performance are undertaken and implement action plans in response to findings.
  • To provide clinical leadership on development of new services.
  • Promote and maintain a close working relationship with external organisations to ensure standardisation and sharing of best practice.
  • To ensure that Clinical Governance and risk management are embedded within daily practice.
  • Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire Policies.
  • Undertake Human resource activities for all members of the team.
  • Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.
  • Who we\’re looking for:

  • Relevant Diploma or Degree
  • NMC Registration
  • Previous experience in an outpatients department at a senior level.
  • Experience of working unsupervised.
  • Experience of leading a team.
  • Ability to manage, motivate, support, develop and lead the department
  • A focus on positive patient and user experience
  • Able to work cohesively across clinical teams
  • Competent across a range of clinical management and leadership skills
  • Performance monitoring and reporting capabilities
  • Knowledge of appropriate standards and external bodies, such as the Care Quality Commission
  • Auditing skills across clinical standards and departments
  • Ability to implement continuous improvement initiatives
  • Benefits:

    We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • ‘Spire for you’ reward platform – discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance
  • Save an average of £50 per month with our free onsite car park
  • Nursing Manager – Outpatient Services employer: Spire Healthcare

    Spire St Anthony's Hospital is an exceptional employer, offering a supportive and collaborative work culture that prioritises employee well-being and professional growth. With a commitment to clinical excellence and a comprehensive benefits package, including generous annual leave and ongoing development opportunities, employees are empowered to thrive in their roles while making a meaningful impact on patient care in the vibrant Sutton area.
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    Contact Detail:

    Spire Healthcare Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Nursing Manager – Outpatient Services

    Tip Number 1

    Network with professionals in the healthcare sector, especially those who have experience in outpatient services. Attend relevant conferences or workshops to meet potential colleagues and learn about the latest trends in outpatient management.

    Tip Number 2

    Familiarise yourself with the Care Quality Commission (CQC) standards and how they apply to outpatient services. Being able to discuss these standards and how you can ensure compliance will demonstrate your commitment to quality care during interviews.

    Tip Number 3

    Prepare to showcase your leadership skills by gathering examples of how you've successfully managed teams in the past. Highlight specific instances where you motivated staff or improved service delivery, as this is crucial for the Nursing Manager role.

    Tip Number 4

    Research Spire St Anthony's Hospital and its recent developments, such as the £27m investment. Understanding their values and goals will help you align your answers during interviews and show that you're genuinely interested in contributing to their mission.

    We think you need these skills to ace Nursing Manager – Outpatient Services

    Leadership Skills
    Clinical Management
    Operational Management
    Performance Monitoring
    Patient Care Focus
    Team Development
    Auditing Skills
    Knowledge of Healthcare Standards
    Risk Management
    Data Protection Compliance
    Financial Management
    Communication Skills
    Problem-Solving Skills
    Continuous Improvement Initiatives
    Interpersonal Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in outpatient services and management. Emphasise your leadership skills and any specific achievements that align with the responsibilities outlined in the job description.

    Craft a Compelling Cover Letter: Write a cover letter that addresses why you are a great fit for the Nursing Manager position. Mention your understanding of Spire's values and how your experience aligns with their commitment to clinical excellence and patient care.

    Highlight Relevant Qualifications: Clearly state your relevant diploma or degree and NMC registration in your application. If you have additional certifications or training related to outpatient services, be sure to include those as well.

    Showcase Leadership Experience: In your application, provide examples of your previous leadership roles, particularly in outpatient departments. Discuss how you have successfully managed teams and improved service delivery in past positions.

    How to prepare for a job interview at Spire Healthcare

    Showcase Your Leadership Skills

    As a Nursing Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.

    Understand Key Performance Indicators

    Familiarise yourself with the key performance indicators relevant to outpatient services. Be ready to discuss how you would ensure these are met and share any previous experiences where you successfully improved performance metrics.

    Emphasise Patient-Centric Care

    Highlight your commitment to providing a positive patient experience. Prepare to discuss specific strategies you've implemented in the past that have enhanced patient care and satisfaction in outpatient settings.

    Demonstrate Knowledge of Compliance Standards

    Be prepared to talk about your understanding of healthcare standards and regulations, such as those set by the Care Quality Commission. Discuss how you have ensured compliance in previous roles and your approach to risk management.

    Nursing Manager – Outpatient Services
    Spire Healthcare
    Location: Sutton

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