At a Glance
- Tasks: Manage and settle Natural Resources claims while liaising with clients and underwriters.
- Company: Join Aon, a global leader in shaping better decisions for people worldwide.
- Benefits: Enjoy hybrid working, flexible benefits, and two Global Wellbeing Days each year.
- Why this job: Be part of a supportive team that values growth, inclusivity, and career development.
- Qualifications: Experience in claims management and strong interpersonal skills are essential.
- Other info: Aon promotes an inclusive workplace and offers reasonable adjustments for applicants.
The predicted salary is between 36000 - 60000 £ per year.
Claims Specialist- Natural Resources
Are you an experienced Natural Resources Claims professional, ideally with knowledge of London Market claims processes and procedures?
Are you excited to join a claims team that handles Natural Resources claims on behalf of some of the world\’s most important Energy, Power and Renewables organisations?
If so, we have a fantastic hybrid role with flexibility to work both virtually and from our flagship London or Chelmsford offices.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
In this exciting role, you will be primarily responsible for the management, strategy and process for the notification, agreement, collection, and successful settlement of a portfolio of Natural Resources Claims.
Notification of claims to all markets.
Negotiation and liaison with markets, clients, loss adjusters, placement teams, appointed experts, network offices and underwriters.
Conduct analysis to establish the claims history for a particular client or business portfolio and identify trends and patterns in claims for a client or business segment.
Negotiate the payment and settlement of claims with clients and underwriters.
Coordinate discussions and meetings to ensure superior level of communication between the client, underwriter and their representatives concerning the proposed settlement.
Engage with line management and the Head of Natural Resources Advocacy in the development of strategy to conclude contentious claims.
Attend meetings with international clients and brokers in London.
How this opportunity is different
Our Global Claims team at Aon is truly welcoming and team focused. We have a wealth of experience on hand ready to coach and mentor new members of the team to become the very best Claims Specialists that they can be. With hybrid working, a comprehensive and flexible benefits package and outstanding career possibilities this is a phenomenal opportunity and time to join our team.
Skills and experience that will lead to success
Experience Dealing with claims from First Notification of Loss to resolution.
Knowledge of Natural Resources Claims with the confidence to coordinate meetings with our networks, clients, underwriters and experts.
Experience of the CLASS and ECF Processing system (preferable)
Proficient in word and excel
Strong Interpersonal skills
Can be from either a Broker or Insurer background.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
2564552
Claims Specialist- Natural Resources
Are you an experienced Natural Resources Claims professional, ideally with knowledge of London Market claims processes and procedures?
Are you excited to join a claims team that handles Natural Resources claims on behalf of some of the world\’s most important Energy, Power and Renewables organisations?
If so, we have a fantastic hybrid role with flexibility to work both virtually and from our flagship London or Chelmsford offices.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
In this exciting role, you will be primarily responsible for the management, strategy and process for the notification, agreement, collection, and successful settlement of a portfolio of Natural Resources Claims.
Notification of claims to all markets.
Negotiation and liaison with markets, clients, loss adjusters, placement teams, appointed experts, network offices and underwriters.
Conduct analysis to establish the claims history for a particular client or business portfolio and identify trends and patterns in claims for a client or business segment.
Negotiate the payment and settlement of claims with clients and underwriters.
Coordinate discussions and meetings to ensure superior level of communication between the client, underwriter and their representatives concerning the proposed settlement.
Engage with line management and the Head of Natural Resources Advocacy in the development of strategy to conclude contentious claims.
Attend meetings with international clients and brokers in London.
How this opportunity is different
Our Global Claims team at Aon is truly welcoming and team focused. We have a wealth of experience on hand ready to coach and mentor new members of the team to become the very best Claims Specialists that they can be. With hybrid working, a comprehensive and flexible benefits package and outstanding career possibilities this is a phenomenal opportunity and time to join our team.
Skills and experience that will lead to success
Experience Dealing with claims from First Notification of Loss to resolution.
Knowledge of Natural Resources Claims with the confidence to coordinate meetings with our networks, clients, underwriters and experts.
Experience of the CLASS and ECF Processing system (preferable)
Proficient in word and excel
Strong Interpersonal skills
Can be from either a Broker or Insurer background.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
Claims Specialist employer: Aon
Contact Detail:
Aon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Specialist
✨Tip Number 1
Familiarise yourself with the London Market claims processes and procedures. Understanding these intricacies will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the Natural Resources sector. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the latest trends and challenges in claims management.
✨Tip Number 3
Brush up on your negotiation skills. Since the role involves liaising with clients, underwriters, and loss adjusters, being able to negotiate effectively will set you apart from other candidates.
✨Tip Number 4
Prepare for scenario-based questions that may arise during the interview. Think about past experiences where you've successfully managed claims or resolved disputes, as these examples will showcase your expertise and problem-solving abilities.
We think you need these skills to ace Claims Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Natural Resources claims and any relevant knowledge of London Market claims processes. Use specific examples to demonstrate your skills in managing claims from notification to resolution.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities outlined in the job description, particularly your negotiation skills and experience with clients and underwriters.
Highlight Relevant Skills: Emphasise your proficiency in tools like CLASS and ECF Processing systems, as well as your strong interpersonal skills. These are crucial for the role and should be clearly stated in both your CV and cover letter.
Showcase Your Analytical Abilities: Since the role involves conducting analysis to identify trends in claims, include examples of how you've successfully used data analysis in previous roles. This will demonstrate your capability to handle the analytical aspects of the position.
How to prepare for a job interview at Aon
✨Know Your Claims Processes
Familiarise yourself with the London Market claims processes and procedures. Be prepared to discuss your experience in managing claims from First Notification of Loss to resolution, as this will demonstrate your expertise in the field.
✨Showcase Your Analytical Skills
Be ready to talk about how you've conducted analysis to establish claims history and identify trends. Providing specific examples of your analytical work can help illustrate your ability to manage a portfolio effectively.
✨Demonstrate Strong Interpersonal Skills
Since the role involves negotiation and liaison with various stakeholders, highlight your interpersonal skills. Share examples of how you've successfully coordinated discussions and maintained communication between clients, underwriters, and other parties.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in contentious claims situations. Think of past experiences where you had to develop strategies to resolve disputes and be ready to explain your thought process.