Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver food and drinks to guests' rooms with a smile, ensuring top-notch service.
- Company: Join Park Plaza County Hall London, a stylish hotel known for exceptional hospitality.
- Benefits: Enjoy up to £15.50/hour, subsidised travel, discounted hotel stays, and wellness days.
- Why this job: Be part of a vibrant team creating memorable experiences in a stunning location.
- Qualifications: Previous experience as a Room Service Waiter/Waitress and flexibility to work night shifts.
- Other info: Uniforms provided, free meals, and a fun work culture with annual staff events.
Location: Park Plaza County Hall London, United Kingdom
Salary: Up to £15.50/hour (rate inclusive of TRONC)
Night Room Service (In-Room Dining) Waiter/Waitress Job Opening at Park Plaza County Hall London Hotel
At Park Plaza, first-class service and delicious food and drinks are as important to the hotel experience as a great night’s sleep. Your skills in serving and presenting these as our Night Room Service (In-Room Dining) Waiter/Waitress are essential.
As the friendly face of the 399 guest bedrooms, 7 Meeting and Events spaces, and Atrio Restaurant and Bar at the stylish Park Plaza County Hall London Hotel, located just south of Westminster Bridge overlooking the River Thames with spectacular views across London, you will lead by example, showing the team how to give our guests a memorable experience.
What You Will Receive:
- Salary: £13.48 per hour plus service charge – Up to £15.50/hr inclusive of SC
- Subsidised travel arrangements after midnight
- Heavily discounted hotel room rates in Europe (extends to Radisson Hotel Group and friends & family)
- 50% F&B discount at our restaurants and bars (for your entire party)
- Two wellness days per year, starting with 30 days of holiday annually—including bank holidays—with increases based on service length
- Two free meals per day, including days off if you wish to come in
- Access to 40% of your pay before payday through Wagestream
- Recommend a Friend scheme – £750
- BenefitHub discounts at online and high street stores, supermarkets, attractions, restaurants, and cinemas
- Vitality at Work gym discounts and more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans (if applicable)
- 24/7 Employee Assistance Programme
- Rota published at least two weeks in advance (if applicable)
- Uniforms provided and free dry cleaning (if applicable)
- Annual staff parties and events
Candidate Requirements:
- Delivers food and beverages to guest bedrooms promptly and courteously
- Ensures all orders are accurate and meet high standards
- Responds to guest requests to ensure satisfaction
- Fully flexible to work on a rota basis, mainly from 11 pm to 7:30 am
- Previous experience as a Room Service Waiter/Waitress
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travelers with stylish guest rooms and versatile meeting facilities, complemented by award-winning restaurants and bars.
#J-18808-Ljbffr
Night Room Service Waiter/Waitress employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Room Service Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the menu and services offered at Park Plaza County Hall. Knowing the dishes and drinks inside out will help you answer guest queries confidently and impress during your interview.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Night Room Service Waiter/Waitress, creating memorable experiences for guests is key, so share examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 3
Demonstrate your flexibility and adaptability. Since the role requires working late hours, be prepared to discuss your availability and any previous experience working night shifts or in fast-paced environments.
✨Tip Number 4
Network with current or former employees of Park Plaza. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Night Room Service Waiter/Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any roles as a Room Service Waiter/Waitress. Emphasise skills like customer service, attention to detail, and flexibility in working hours.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent service. Mention why you want to work at Park Plaza County Hall London and how your previous experiences align with their values of creating memorable moments for guests.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as promptness, accuracy in order delivery, and the ability to respond to guest requests. Use specific examples from past jobs to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at PPHE Hotel Group
✨Know the Menu Inside Out
Familiarise yourself with the in-room dining menu and any special offerings. Being able to confidently discuss dishes, ingredients, and recommendations will impress your interviewers and show your commitment to providing excellent service.
✨Demonstrate Your Customer Service Skills
Prepare examples from your previous experience where you went above and beyond for a guest. Highlighting your ability to create memorable moments will resonate well with the values of Park Plaza.
✨Show Flexibility and Team Spirit
Since the role requires working late hours, express your willingness to adapt to different shifts and collaborate with your team. This shows that you are a reliable team player who can handle the demands of the job.
✨Dress the Part
Even if the interview is casual, dressing smartly can make a great first impression. It reflects your professionalism and respect for the hospitality industry, which is crucial for a role in a hotel setting.
