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- Tasks: Lead and manage HR operations, ensuring high-quality support and continuous improvement.
- Company: Join a reputable organisation in North Liverpool during a transformative period.
- Benefits: Enjoy a 6-month contract with opportunities for professional growth and development.
- Why this job: Make a real impact by leading a high-performing team in a collaborative environment.
- Qualifications: Proven HR experience, strong leadership skills, and a focus on customer service required.
- Other info: Start ASAP and be part of an exciting transformation journey.
The predicted salary is between 36000 - 60000 £ per year.
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We are currently seeking an experienced and proactiveHR Shared Services Managerto join a well-established and reputable organisation based in North Liverpool. This is a fantastic opportunity for a motivated HR professional to play a key role in leading and developing a high-performing shared services team during a pivotal period of transformation and delivery.
Contract:6-month FTC
Start Date:ASAP
Key Responsibilities:
- Lead and manage the day-to-day operations of the HR Shared Services function
- Ensure delivery of efficient, accurate, and high-quality HR administration and operational support
- Drive performance and service standards in line with KPIs and SLAs
- Support the continuous improvement of HR systems, processes, and digital tools
- Coach, develop, and support team members to enhance capability and service delivery
- Champion a customer-focused approach across all HR interactions
Key Requirements:
- Proven experience in HR operations and shared service environments
- Strong working knowledge of HR administration, systems, and digital tools
- Demonstrated leadership experience, including coaching and developing teams
- Results-driven, with a focus on performance, efficiency, and excellent customer service
- Confident communicator with strong problem-solving skills and attention to detail
If you’re an experienced HR professional ready to lead with impact and contribute to a collaborative and high-performing HR function, we’d love to hear from you.
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HR Shared Services Manager employer: Forrest Recruitment
Contact Detail:
Forrest Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Shared Services Manager
✨Tip Number 1
Network with current or former employees of the organisation. They can provide valuable insights into the company culture and the specific challenges faced by the HR Shared Services team, which can help you tailor your approach during interviews.
✨Tip Number 2
Research the latest trends in HR shared services and digital tools. Being knowledgeable about current best practices will not only impress during discussions but also demonstrate your commitment to continuous improvement in HR operations.
✨Tip Number 3
Prepare examples of how you've successfully led teams through transformation or change. Highlighting your leadership experience in similar situations will show that you're capable of driving performance and service standards effectively.
✨Tip Number 4
Practice your communication skills, especially in problem-solving scenarios. As a confident communicator, being able to articulate your thought process clearly will be crucial in demonstrating your fit for the role.
We think you need these skills to ace HR Shared Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in HR operations and shared services. Use specific examples that demonstrate your leadership skills and your ability to drive performance and efficiency.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Discuss how your background aligns with the key responsibilities and requirements listed in the job description, particularly your experience with HR systems and team development.
Highlight Relevant Achievements: When detailing your previous roles, focus on achievements that showcase your results-driven approach. Mention any KPIs or SLAs you have successfully met or exceeded in past positions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for an HR role.
How to prepare for a job interview at Forrest Recruitment
✨Showcase Your Leadership Skills
As a candidate for the HR Shared Services Manager role, it's crucial to demonstrate your leadership experience. Prepare examples of how you've successfully led teams, coached individuals, and driven performance improvements in previous roles.
✨Understand HR Systems and Tools
Familiarise yourself with the HR systems and digital tools relevant to the position. Be ready to discuss your experience with these technologies and how you've used them to enhance HR operations and service delivery.
✨Emphasise Customer Focus
Since the role requires a customer-focused approach, think of specific instances where you've prioritised customer service in HR interactions. Highlight how you’ve resolved issues and improved the employee experience.
✨Prepare for Performance Metrics Discussion
The job involves driving performance and service standards. Be prepared to discuss KPIs and SLAs you've worked with in the past, and how you ensured your team met or exceeded these targets.
